Martin Oberdanner Email & Phone Number

Central Europe

I'm responsible for boosting Enghouse Interactive's business growth as the leader of Pre-Sales. I provide adept assistance and advice throughout the sales process, serving as a crucial link between our clients' requirements and our innovative offerings. This guarantees a smooth and hassle-free experience for our valued customers.Key responsibilities in my role include:Leadership: Leading and mentoring a team of skilled pre-sales professionals, fostering a culture of collaboration, knowledge sharing, and continuous improvement.Solution Design: Collaborating with clients to understand their unique requirements and designing customized, innovative solutions that address their needs and enhance their customer experience (CX).Technical Expertise: Maintaining a deep understanding of Enghouse Interactive's product portfolio and staying updated on industry trends and developments, allowing me to provide expert advice and guidance to both our sales team and clients.Sales Enablement: Equipping our sales team with the necessary tools, resources, and knowledge to effectively pitch our solutions and close deals, while addressing any technical or business-related concerns that may arise during the sales process.Client Relationships: Building and nurturing long-term relationships with clients, fostering trust and ensuring their ongoing satisfaction with our solutions and services.Collaboration: Working closely with various internal teams, including product management, marketing, and professional services, to ensure our offerings remain competitive, innovative, and aligned with market needs.

Wien Und Umgebung

Vienna, Austria

During my tenure as a Senior Solution Consultant at Enghouse Interactive, my primary responsibilities were providing solution consulting and design for multiple products in our portfolio. For three years, from 2016 to 2019, I worked as a Solution Consultant for all other solutions in our portfolio, ensuring that the proposed solutions catered to our customers' needs and contributed to their success.Since 2019, my focus shifted to the Vidyo communication solution, which became part of our portfolio through an acquisition and experienced high demand during the COVID-19 pandemic. I led the Go-to-Market strategy for Central Europe and handled solution consulting and design for this region.My key objective was to comprehend the distinctive requirements of our clients and offer bespoke and innovative solutions that addressed their challenges. My comprehensive knowledge of our product offerings empowered me to offer comprehensive guidance and support throughout the sales process. I also collaborated with various internal teams, such as sales, product management, and professional services, to ensure outstanding outcomes and promote innovation within the organization.My role entailed managing stakeholders, projects, training and knowledge sharing, cross-functional collaboration, and market analysis and strategy. I engaged with key stakeholders, supervised solution implementation projects, provided training, collaborated with various departments, and monitored industry trends.

Tagtu ist eine 2021 in Berlin gegründete SaaS-Plattform, die Geschäftsreisenden hilft, durch effizientes und zielgerichtetes Reisen sinnvolle Beziehungen aufzubauen und zu pflegen. Die Plattform versetzt Reisende und Unternehmen in die Lage, mehr aus jeder Reise herauszuholen, indem sie den Wert maximieren, mehr erreichen und gleichzeitig die Auswirkungen auf die Umwelt reduzieren sowie die Kosten senken.

Vienna, Austria

As a Senior Solution Consultant, my work focused on solution consulting and contact center solution design. I directly advised customers and partners to design and develop omni-channel contact center solutions tailored to their individual requirements. In highly complex projects I was involved in the implementation phase, supported the implementation of the designed solutions and took over project management tasks.

Innsbruck/Vienna

Project management for the product introduction of company telephony systems and applications in the telephony area within the ÖBB Group.

Innsbruck

Collaboration and project management in central projects in the area of telephony and contact center systems within the ÖBB Group.

Innsbruck

In this position I was responsible for the operational management of the ÖBB telephone network in Tyrol and Vorarlberg.