With over 15 years of experience in the telecommunications, contact center, unified communications, and softwareindustry, I am a seasoned and versatile leader with a passion for empowering customer experience and deliveringvalue-added solutions. As the Director of Pre Sales for Central Europe at Enghouse Interactive, I manage atalented team of experts and ensure that our customers receive top-notch consultation and support to align oursolutions to their specific needs.My extensive industry knowledge and experience have enabled me to build strong relationships with customersand partners and achieve outstanding results that drive growth and innovation. I have successfully led andsupported complex projects and solutions across various domains, such as customer relationship management,customer self service, and cloud applications. Currently, I am pursuing an MBA degree to further enhance myskills and competencies and expand my horizons. I am always interested in exchanging ideas, discussing newopportunities, and contributing to the success of forward-thinking companies in our rapidly evolving industry.Contact me and find out how my expertise can help your business. Let's create something extraordinary together!