• Played a key role in identifying and removing Priority, and other data sensitive customer data from GIS and downstream applications• Successfully led the Data Management department transition from PowerGIS to Map3D, as the primary database and editing tool for company electrical asset data• Project managed the Data Cleanse Project that aligned geographical asset data with CRMS and Ellipse data. Triaged the data issues and prioritized the most effective method of correcting the… Show more • Played a key role in identifying and removing Priority, and other data sensitive customer data from GIS and downstream applications• Successfully led the Data Management department transition from PowerGIS to Map3D, as the primary database and editing tool for company electrical asset data• Project managed the Data Cleanse Project that aligned geographical asset data with CRMS and Ellipse data. Triaged the data issues and prioritized the most effective method of correcting the problems. • Provided an effective solution for processing pre-laid data into NMS using the HEAD switch method• Implemented business changes into Map 3D and downstream applications, and presented the changes in CAB meetings• Concurrently managed a team of 20, driven and enthusiastic data maintainers, and focused on a high level of productivity and accuracy-based targets whilst maintaining a good relationship with team members• Developed strong relationships with key external clients, such as Ordnance Survey, Spatial Business Solutions, 1Spatial and Cadline, and provided ‘expert user’ help to these external clients• Chaired the Geospatial User Group, and have become extremely competent at presenting to an audience• Represented the business at DCC/DNO forums to assist in improving the receipt of Smart meter data• Liaised with Ordnance Survey, and Spatial Business systems to implement a new and cost saving method of realigning electrical asset data to new ordnance survey data. The success of this project led to Ordnance Survey requesting that they used the process as a working example of how they can aid other clients at future forums Show less

Handling all technical aspects of accounts - Loans, Mortgages, Current and Savings AccountsOffering first line of advice in Call Centre