Martin Scheid Email & Phone Number

Heusenstamm, He, De

Frankfurt, Hessen, Deutschland

Coburg, Bayern, Deutschland

Frankfurt Am Main Und Umgebung, Deutschland

Eschborn

Scope of duties and functions:o Monthly Performance Reporto Weekly Availability Reportingo Monthly OpCo Reportingo Monthly Reporting for the Balanced Scorecardo KPI und Target Managemento Analysis of measurementso Advancement of KPIs and their Reportingo Coordination with operational streamsCore responsibilities:o Service Level Management and KPI definitions for Project „Nucleus“o Governance of vendor performance for Project “Nucleus”o IT-Performance Managemento KPI Managemento Reporting (standard und ad-hoc)o Availability Measuremento Co-Process owner for Application Risk Control (ARC)

Darmstadt

Scope of duties and functions:o Systems operationso Service Managemento Monitoring and Troubleshooting of ETL processeso User administration and Supporto Member of Project OneERPo Preparation and control of KPIs end-of-month accountingo Interface towards local ITo Reporting for other entitiesSpecific tools:o Microsoft SQL-Server 2008R2 (SSMS)o Infor Office Pluso Cubus Executive Viewer (EV) Server/Cliento Cubus Outperformo SAP CO/FI

Eschborn/Bonn

Scope of duties and functions:o Data collection and processing (ETL-processes)o Concept and operations of DWH for providing reports for steering and provisioningo Transfer of operational data into a DWHo Processing, staging and analysis of data in form of reports for steering and provisioning of the OSPo Reporting responsibility for OSP accounting (Volume > €120Mio/year)o Direct report to Head of Reporting & Controlling; Director Reporting; Director Accounting & Billing Inbound Careo Interface function between Accounting & Billing, Contract Management and Outsource Partner Steering as well as to technical operations (Routing, DHW, etc.)Core responsibilities:o Concept and operations of the databases used for reporting, steering and accounting of the OSPo Development and implementation of a new steering and provisioning modelo Involvement in a project for unification of forecasting standardso Part of project ISP Integrationo Conception of an integrated Routing and Reporting Platform (IRRP)o Migration of OSP to new data delivery processes (DDS)o Decommissioning of data from an old-CRM system (Clarify)Specific tools:o Microsoft SQL-Server und SQL-Server Reporting Services (SSMS and SSRS)o SAP BO / Business Objects Xi (DeskI, WebI, Crystal Reports, Designer)o MySQL Workbench, MySQL Frontendso Database: MS-SQL Server / MySQL

Darmstadt

Industry focus:o Consumero Very Small Enterprises (VSE)Scope of duties and functions:o Product portfolio managemento Coordination of product designs with marketing and tech. implementation aspart of high level processeso Market analysiso Product Lifecycle ManagementCore responsibilities:o Double Play Product family (Call & Surf)o Product design VDSL Double Playo All IP access productso Interfacing with department Fixed-Mobile-Convergenceo Portfolio cleansing/migration

Darmstadt

Scope of duties and functions:o Extraction of data from the CRM-System Clarify using Business Objectso Transfer of operational data into a new DWH (ETL-processes)o Concept for the data mart for the provisioning of the required datao Preparation and analysis of data for steering of OSPo Direct report to Director Planning & Reporting; Director Customer Service; Head of Customer Care Management and Head of Sales & Customer ServiceCore responsibilities:o Backlog reduction for handling of letters, fax, emailso Reporting responsibility for OSP billing and accounting (Volume > €90Mio/year)o T-Com Six Sigma reference project on analysis and improvement on long runners when handling letters, fax and emails Specific tools:o SAP BO / Business Objects 6.5.1 (DeskI, Crystal Reports, Designer)o MySQL Administrator, HeidiSQLo MySQL Workbencho Databases: MySQL