Promoted to this exciting role, encompassing a product marketing mix, to drive the marketing priorities of Mac Tools UK which helped shape and meet the organization’s growth objectives. Category management approach, taking ownership, management & development of the promotional activity cycle. Used KPI data to drive excellence in forecast accuracy, whitespace conversion and complexity management to maximize the sales opportunities of hand tools, power tools & storage products for Mac Tools and the Franchise network. Leading with Mac Tools products, I managed the product portfolio, developed and executed go to market programs for new product introduction to ensure successful product launches.  Developed the product & merchandise offers with key partners to complement the Mac Tools portfolio, enhanced user engagement, promotional activity, and leveraged sponsorship partnerships.

District Sales Manager for the West Midlands area where I developed, launched and coached new and existing Franchisees. Built and maintained a Coaching Program that grow a profitable business for every Franchisee in the area.  Supported the Regional Manager to execute a regional development plan, prioritize headcount growth. Met or exceeded the area operating plan targets – Sales, Margin, T&E, Area Route Average growth of 5% minimum v PY. Conducted Franchisee Group Meetings and regularly exceeded sales targets. Ensured that Mac Tools KPI’s were being tracked, reported and improved upon. Launched new Franchisees using a proven business model. Supported Mac Tools promotional programs such as Tool Fair events, new product launches and other key activities. Recruitment selection process. Franchisee product and sales skills coaching during training seminars.

Successfully ran a Global Leading Tool Sales Franchise Business with sales out exceeding £330k per annum, which resulted in ranking within the top ten Franchisee's in the UK, achieving sales awards on numerous occasions. From having no previous sales experience, the initial year was challenging. This required determination and patience to learn key selling techniques and adapt to new business skills in order to grow my business to the above sales turnover. Business management. Customer focused.

I re-joined The Boots Company under the Control and Instrumentation Department, working within a team of Engineers. My roles and responsibilities consisted of installation, calibration, testing, inspection and maintenance on a range of equipment such as protective relays, computers, logic controllers, control systems on gas turbines, generators and plant auxiliary equipment. In-depth fault diagnosis using pneumatic, electrical and electronic testing devices and precision measuring instruments. Performed scheduled preventive maintenance work and completion of maintenance reports. Read and interpret instruction manuals, blueprints and control system drawings. Completion of all written and electronic records (i.e. work orders, calibration sheets, time cards, material requests) required to document the work in progress and upon completion. Interface with outside contractors on new installations for electrical and process control system.

I was a member of a manufacturing team that produced fluid dispensing solution equipment ranging from £100,000 - £2m. After sales hand-over, my overall duties as a Systems Engineer were to ensure smooth running of the project through installation and commissioning. Responsibilities included Customer liaison and monitoring of equipment construction. Performed thorough workshop inspection and testing, in readiness for despatch to the customer.  On-site installation and commissioning in both the UK and overseas locations.  Provided Customer training and support to ensure the equipment operated effectively on site and thereafter.

My role as a Production Technician, working within a team was to operate, repair, maintain and modify fast moving production machinery.  I mostly worked on the high-speed robotic filling machine. The role included initial technical training at the machines manufacturing plant in Sweden. I learned how to repair, maintain and program the machine, enabling it to fill a variety of different products. This required electrical, pneumatic and mechanical skills to ensure the machine operated correctly and efficiently.

I was responsible for the repair and maintenance on manufacturing equipment such as 415V electric motors, reactor vessel mechanical seals and various liquid/vacuum pumps. Carried out routine safety maintenance checks on fume extraction systems and breathing air apparatus.  Other skills included pipe fitting and general workshop fitting.  Later into the position, my role extended to include production line engineering.  Machinery that I was required to maintain, repair and modify included liquid filling machines, induction heat sealers, labelling machines and a box sealer.  This required electrical, mechanical, and pneumatic skills enabling all machinery to operate correctly and efficiently.

The first phase of my Apprenticeship was spent at Melton Mowbray College, full time, for one year. My studies covered a wide range, from fitting and welding to electrical work. Following this, the second and third phases were spent in the various departments of 35 Base Workshop (REME). For the fourth phase, due to the unfortunate closure of 35 base workshop, I went on to complete my Apprenticeship at The Boots Company in Beeston, Nottingham. Here, I learned maintenance and repair skills on a variety of high-speed manufacturing equipment.