A highly qualified business executive, with experience across a number of business verticals including Utilities, Banking, Telecommunications, Manufacturing/Distribution, and Real Estate. A strong commercial focus with demonstrated skills in strategic planning, business development, financial analysis, and operational leadership.Strong leadership skills with the ability to effectively respond to changes in the business environment. Promotes innovative solutions, and has a proven track record in financial control.Unique experience in the establishment of new business, operational, and customer service excellence initiatives, as well as proven success leading large scale operations. KEY COMPETENCIES• Leadership – Building highly engaged teams via a structured approach to effective communication, staff development, motivation, and coaching.• Customer Service Excellence – Development and promotion of tools and frameworks to promote consistent and sustainable service excellence.• Strategy Development – Developing comprehensive strategies based on deep understanding of business drivers and future risks and opportunities• Driving Change – Accomplished leader and facilitator in implementing and sustaining effective change. Consistent inclusive and collaborative approach.• Financial Accountability – Proven ability in managing operating performance with profit and/or cost accountability.• Problem Solving – Initiating new ideas to address key business issues.• Strategy & Business Performance Management – Extensive experience in strategy execution and management which consistently achieves results.• Stakeholder Management – Readily initiates successful partnering relationships, internally and externally, by leading the way and having a clear focus on work plan objectives.