Martin Srog Email and Phone Number
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Martin Srog is a Director Operations and Marketing at Hawker Powersource.
Hawker Powersource
View- Website:
- hawkerpowersource.com
- Employees:
- 84
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Director Operations And MarketingHawker PowersourceOoltewah, Tn, Us
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Director Operations & MarketingHawker Powersource Aug 2014 - Present
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Senior Director Credit, Collections & Customer CareExide Technologies Oct 1999 - Jul 2014GNB Industrial Power (Exide Technologies), Aurora, IL 1999-PresentSenior Director Customer Care Exide Americas• Responsibile for all back office support for North and South America, Industrial and Transportation.• Established Customer Care team that is focused on specialization for excellence and cross training for diversity.• Created a culture that was recognized as a best practice during outside audits.• Redesigned international order processing to reduce processing time by 25% and reduce export associated fees by 80%.• Introduced Salesforce.com to the sales and support team.• Streamlined branch P&L’s to create a managable way to evaluate the business.• Took the lead for Industrial IT project oversight.• Established an EDI relationship with Wal-Mart.• Standardized all EDI processing for the Industrial division.• Designed and managed implementation of order entry web-site with product selection help, documentation and reports.• Created an automated Commission program to eliminate the manual process and reduce costs by 50%.• Created electronic storage of customer service orders, saving 10K annually and eliminate hard copy storage• Created a JDE based service program that links directly to the service branches P&L without additional cost. • Revised warranty process to support a goal of “first-time-fix”. This reduced costs by 40%..• Trained in Six Sigma Black Belt process improvement.• Reduced RGA’s by 50% or 587K annually.• Successfully shipped and tracked 98% same day shipments.• Managed 750K inventory to less than one-tenth of one percent variance on over 3000 SKU’s. 1999-2004 -
Rdc ManagerTrw 1988 - 1993
Martin Srog Education Details
Frequently Asked Questions about Martin Srog
What company does Martin Srog work for?
Martin Srog works for Hawker Powersource
What is Martin Srog's role at the current company?
Martin Srog's current role is Director Operations and Marketing.
What is Martin Srog's email address?
Martin Srog's email address is ma****@****ide.com
What is Martin Srog's direct phone number?
Martin Srog's direct phone number is +142390*****
What schools did Martin Srog attend?
Martin Srog attended Roosevelt University.
Who are Martin Srog's colleagues?
Martin Srog's colleagues are Terrance Burks, Alexis Moore, Donkey Stinks, Marques Allen, Patrick Simmons, Patrick Watts, Tasha Smith.
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