Martin Stephen

Martin Stephen Email and Phone Number

Fraud Analyst @ TSYS Managed Services EMEA
buckinghamshire, buckinghamshire, united kingdom
Martin Stephen's Location
Milton Keynes, England, United Kingdom, United Kingdom
About Martin Stephen

Senior Technical Support Engineer with 8+ years of experience in assisting customers with various hardware and software related issues. Provided in-depth technical support to clients. Tier 2 level, solving 99.2% of issues without transferring to Tier 3 support. Incident Management and Ticket Management understanding with ITIL Basics. Assistance of Level 1 and Level 2 with all kinds of Client applications after training. (Citrix, VMware, Linux Based O/s, etc) Good Knowledge of Hardware to provide assistance to customer or B2B.

Martin Stephen's Current Company Details
TSYS Managed Services EMEA

Tsys Managed Services Emea

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Fraud Analyst
buckinghamshire, buckinghamshire, united kingdom
Employees:
371
Martin Stephen Work Experience Details
  • Tsys Managed Services Emea
    Fraud Analyst
    Tsys Managed Services Emea Apr 2023 - Present
    View
  • Sutherland
    Senior Infrastructure Analyst
    Sutherland Nov 2021 - Dec 2023
    India
    Provide storage infrastructure system management including capacity planning, performance monitoring and tuning, security management etc. The usage of tools, logs, and support tools needed to analyze system issues (such as perfstat, packet traces, ASUP logs, etc.)NetApp hardware platforms and peripheral devicesData ONTAP operating system and NetApp High-Availability (HA) technologyUNIX/Linux configuration, administration and technical supportNetwork Attached Storage protocols experience (NFS/CIFS/iSCSI) and related required protocols (DNS, NIS, andActive Directory)NetApp Cluster-Mode Storage Solutions and related technologiesNetApp Data Protection Software and related backup technologyPerformance issues relating to NetApp storage solutionstechnical assessments of hardware, software, tools, applications, firmware, middleware, and operating systems to support business operations.
    View
  • Betsol
    Senior Technical Support Engineer
    Betsol Oct 2018 - Nov 2020
    Bengaluru, Karnataka, India
    View
  • Exdion Solutions Pvt. Ltd.
    Senior Ar Specialist
    Exdion Solutions Pvt. Ltd. Jun 2015 - Apr 2017
    Bengaluru, Karnataka, India
    medical billing, insurance, US health care
    View
  • [24]7
    Sr Advisor
    [24]7 Jul 2013 - Dec 2014
    Bengaluru Area, India
    US sales ,
    View

Martin Stephen Skills

Sales Process Social Media Customer Relations Human Resources Computer Hardware Insurance Sports Enthusiast Us Healthcare Sales Data Entry Microsoft Powerpoint A/r Collections Linux System Administration Customer Satisfaction Business Development Video Editing English Collections Healthcare Team Management Office Administration Adobe Photoshop Consumer Debt Telemarketing Accounts Payable And Receivable Technical Documentation Microsoft Office Microsoft Word Servicebench Business To Business Microsoft Excel Marketing Debt Collection Game Testing Medical Billing Customer Service Logmein Technical Support Social Media Marketing Video Games Management Teamwork Ar Public Relations Game Technology Easily Adaptable Accounts Receivable Debt Settlement Credit Card Debt Retail Sales

Martin Stephen Education Details

Frequently Asked Questions about Martin Stephen

What company does Martin Stephen work for?

Martin Stephen works for Tsys Managed Services Emea

What is Martin Stephen's role at the current company?

Martin Stephen's current role is Fraud Analyst.

What schools did Martin Stephen attend?

Martin Stephen attended Cv Raman College Of Engineering (Cvrce), Bhubaneswar.

What skills is Martin Stephen known for?

Martin Stephen has skills like Sales Process, Social Media, Customer Relations, Human Resources, Computer Hardware, Insurance, Sports Enthusiast, Us Healthcare, Sales, Data Entry, Microsoft Powerpoint, A/r Collections.

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