Martin Terry

Martin Terry Email and Phone Number

National Account Fleet Business Manager - Ford Motor Company @ Ford Motor Company
dearborn, michigan, united states
Martin Terry's Location
Swindon, England, United Kingdom, United Kingdom
About Martin Terry

An experienced Sales / Business Development Manager within the Automotive Industry. I have contributed 26 years within this sector, gaining valuable skills and knowledge from several positions. I am highly motivated and driven, able to form productive relationships and have excellent customer service skills. Am influential at all levels, including company decision makers, am organised and methodical and supportive to colleagues and customers.Obtained a HNC qualification in Business and Finance and completed various internal courses to develop my knowledge, understanding of business and key skills. Focused on delivering the brand core objectives and benefits with regional accounts and managing these effectively. This was influential in growing my territory by 1.61% in 2019 against 2018, in what were difficult trading conditions. Achieved 139% against budget for January 2020.Improved parts account activity by promoting customers' profiles and sales out by extensive marketing, brand awareness and communication.

Martin Terry's Current Company Details
Ford Motor Company

Ford Motor Company

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National Account Fleet Business Manager - Ford Motor Company
dearborn, michigan, united states
Website:
ford.com
Employees:
151485
Martin Terry Work Experience Details
  • Ford Motor Company
    National Account Fleet Business Manager
    Ford Motor Company Oct 2024 - Present
    United Kingdom
  • Ford Motor Company
    Regional Fleet Business Manager
    Ford Motor Company Aug 2023 - Sep 2024
    United Kingdom
  • Fclg
    Commercial Vehicle Regional Sales Consultant - Ford Motor Company
    Fclg Mar 2020 - Aug 2023
    Dunton, Essex
  • Comline Auto Parts Ltd
    Business Development Manager
    Comline Auto Parts Ltd Jan 2018 - Jan 2020
    Luton, United Kingdom
  • Motaquip Limited
    Regional Sales Manager
    Motaquip Limited Aug 2009 - Jan 2020
    Developed and regularly reviewed strategic vision and direction for brand.Development and delivery of commercial objectives (revenue/profit).Management, development and performance of sales and support team.Development and implementation of national distribution strategy.Creation and delivery of sales programmes and marketing activity.Identification and exploitation of new market and channel opportunities.Brand voice, PR, advertising, creative strategy and implementation.Establish brand multi-media presence.Growth of region of 1.61% under difficult trading conditions (2019 against 2018).Achieved 139% against budget for January 2020.
  • Motaquip Limited
    Call Centre Manager
    Motaquip Limited Apr 2006 - Aug 2009
    Coventry, United Kingdom
    Management and development of customer service advisor team.Analysis of service levels, error reduction and increased efficiency.Managed performance of total supply chain.
  • Peugeot
    Operations Assistant
    Peugeot Sep 2002 - Apr 2006
    Coventry, United Kingdom
    Managed dispute / resolution problems from PSA deliveries.Management of data onto internal CRM system.Communication through logistics channels including warehouse & transport company (Gefco). Analysis of delivery lead times on orders and parts through the group logistics system (SAP). Managed CRM system highlighting trends and creating solutions.Project Managed an Internal Procedures Manual & a Dealer Introduction Booklet.Contributed in improving logistics and service between supplier & customer.
  • Robins & Day Coventry
    Customer Service Advisor
    Robins & Day Coventry Mar 2001 - Sep 2002
    Coventry, United Kingdom
    Controlled the complete customer after-sales experience, ensured the customer requirements were met, communicated technical information & explained the service procedures to customers. Persuaded & negotiated serviceable parts to be changed & explained the final invoice. Managed fleet customers, negotiated additional work & costs involved. Introduced new systems to improve customer satisfaction as laid out in Peugeot specific policies & procedures manual for the dealer network to comply with. Managed Workshop Control where distributing & prioritising work to technicians ensured an effective & flexible operation for receipt of customers' vehicles. Gained a 100% customer satisfaction acknowledgement from a follow up call from Customer Relations at Peugeot. Achieved Selling Skills - The Customer Experience award in the Service Advisor guild.
  • Peugeot
    Software Tester - Sap Project
    Peugeot Sep 2000 - Mar 2001
    Coventry, United Kingdom
    Undertook extensive SAP training to implement a Europe wide computer system for the PMC parts warehouse, logistics functions and parts creation and monitoring. Functions included ordering, delivering, invoicing, crediting and other warehouse functions from selection to despatch. Communicated with the French consultants of potential problems & difficulties of the system. This included system & company procedure differences. Communicated constructive opinions, alternatives & problem solving solutions. Tested system to ensure it was functional, operational & relative to company practices. Trained internal colleagues on the system.Involved in creation of manuals for the dealer network & colleagues to follow. Identified as a "Key User" in this field & gained extensive SAP knowledge & training expertise.

Martin Terry Education Details

  • Henley College - Coventry
    Henley College - Coventry
    Merit / Distinction

Frequently Asked Questions about Martin Terry

What company does Martin Terry work for?

Martin Terry works for Ford Motor Company

What is Martin Terry's role at the current company?

Martin Terry's current role is National Account Fleet Business Manager - Ford Motor Company.

What schools did Martin Terry attend?

Martin Terry attended Henley College - Coventry.

Who are Martin Terry's colleagues?

Martin Terry's colleagues are Sofia Nava Ortega, Laura Navarrete, Arun Pandiyan.j, Mary Beth Dunn, Ted Sedgwick, Hadia Murmu, Kutlukhan Altuner.

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