Established the Guidewire Enablement Platform in USAA starting spring 2021This required - fostering a vendor relationship based on trust and integrity- moving key communications onto a cadence and eliminating non-essential routines - building a common forum for the multiple teams on the platform and aligning escalation procedures- reporting progress on key metrics and hot issues to an executive team- aligning USAA Guidewire-centric product teams with USAA practices and processes- acting as the main point of contact for technical discussions, issue resolution, and collaboration- partnering with the Availability Command Center to fill the gaps in monitoring of key production infrastructure in SaaS solution- identifying gaps in SDLC and CI/CD that the vendor will now address in their roadmap- worked with auditors (internal and external) to identify, communicate and remediate shortcomingsassessed against internal standards and federal regulations- Collaborating with cross-functional teams to identify and address system requirements and dependencies.Currently key part of running two teams in platform engineering, helping to deliver new capabilities for USAA dev teams using the Guidewire insurance platform as part of the modernization journey of USAA. On any given day, I might be talking about compliance, logging, OKRs, how to improve CI/CD and align with enterprise standards or delving into problems with Java or Python.

Worked in Golang, Python, Docker, Jenkins, Quay and Kubernetes/Openshift to build project provisioning system for use as part of Cisco cloud-native transition initiative. Innovated using Python scripts to retrieve status of Jenkins builds via REST API and heuristically detect build problems. This allowed detection and reporting of high error rate in IT infrastructure (disk space issues etc)Created Python scripts to fetch security scan results from Quay for all project images into a single report served from a simple Flask application.In a DevOps role with focus on CI/CD, improved and maintained Jenkins build system making pipeline scripts more generic allowing rapid response when dev teams introduced new microservice. Simplified management of multiple CI pipelines by creating Groovy plugin library to be shared across multiple Jenkins pipelines. Ensured Git push triggered build and result communicated to author by email and Webex Teams. Improved visual communication of build status by separating builds into branch and master folders. Changed team culture. Connected Jenkins jobs with Sonarqube, Checkmarx and corporate metrics dashboard allowing at-a-glance evaluation of project health.

Filling out the DevOps team with experience in Amazon Web Services and C#. Used Dynatrace (after short ramp-up) to identify causes of slowdowns in user experience. Moved proof-of-concept for improving page load times towards production. Identified operational and security issues in AWS-based microservice POC. Automated deployment using AWS Cloudformation. Added features to product in C#, .Net Core. Scripting Jenkins pipelines in Groovy

Built a data lake for telemetry received from endpoint devices capable of 100M records daily. Using Amazon Web Services (AWS) such as API Gateway, DynamoDB, S3, Lambda, Simple Notificiation Service (SNS), CloudFormation, Simple Queue Service (SQS), Redshift and EC2. Deployment using Ansible. AWS Lambda functions written in Python/Javascript. Used Jenkins for CI/CD triggered from Git check-in.Delivered Endpoint Solutions Platform 11.0 (the enhanced common platform used by many McAfee endpoint products providing UI, logging and communications with ePO). Agile team using C++ and Javascript (NodeJS, BaconJS, jQuery, Lodash) providing improvements in UX and third-party integration.Architect for Messaging Security of McAfee Labs. Introduced machine learning to identify foreign language spam. Supported threat research team with efficiency and quality improvements. Innovated while working in Tools & Automation team of McAfee Labs. As individual contributor developed functionality to lower error rate and duplication of security researcher team by automatically scoring semantic similarity between security documents by using Natural Language Processing (NLTK), Python, Redis, MongoDB, Flask, Bootstrap, scikit-learn.Created a new product to automate security standard compliance checks for enterprise customers. Uses XCCDF and OVAL. Agent on the endpoint device was C++ and available on 5 variants of Unix and several versions of Windows. Build system comprised of Makefiles, bash, automake and Python helper scripts.Worked closely with content developers to raise quality and add automatedo testing, developing scripts in Python. Provided key assistance to multiple projects, addressing customer requirements for new content. Six months as a key member (providing Linux expertise) of a small architecture team to address new strategic direction for existing product.Used C# and .NET to provide control and display for 1U server system via LCD panel.

Led a team to create a high-performance file layer to support a distributed column-oriented database.

Using Perl, bash and Oracle worked on a system for regional phone operators to characterize lines for DSL service and disentangle cross-connectivity.

Worked for Ericsson in England, Sweden and USA. Variety of roles from development, test, customer support