Responsable del equipo de Ingeniería de México y todas sus disciplinas: Mobile(Ios,Android) , Frontend, Backend, Business Analyst)- Implementar y desarrollar la práctica de Business Analyst: Lideré la implementación de una práctica de Business Analyst, estableciendo estándares para la captura de requerimientos, documentación de historias de usuario, y procesos de aceptación. - Colaboración Estratégica con C-Level en la Revisión de Proyecto: Facilitaba la interacción con ejecutivos C-Level, presentando informes claros y recomendaciones estratégicas para asegurar la alineación del proyecto con las metas empresariales- Gestión de Proyectos de Alta Complejidad y Gran Escala: Liderando equipos multidisciplinarios en entornos ágiles. Garantizando el cumplimiento de plazos y presupuestos sin perder el foco en el valor de los productos- Diseño e Implementación del Modelo Operativo del Equipo de Ingeniería: Definí e implementé el "Way of Working" (WoW) del equipo de ingeniería, optimizando los procesos de desarrollo y asegurando la adopción de mejores prácticas en metodología ágil, CI/CD y DevOps.- Preventa de productos y servicios: Participé en la preventa de soluciones tecnológicas, colaborando con equipos comerciales y técnicos para adaptar las propuestas a las necesidades del cliente. Mis contribuciones resultaron en cierres exitosos de contrato

Responsible for DevOps, Cyber Defense and Cloud Technology Platforms strategy and delivery. Currently designing our organization strategy around DevOps Practices, Cloud Technology Platforms (Aws, Azure) and Security. Including geographic expansion and financial aspects.

Main responsibilities and scope- Product Vision and alignment with company's strategy and vision.- Roadmap development- Budget- Partnership with Vendors in regards to GitHub, Azure DevOps and SonarQube- Backlog Management- Risk mitigation- Financial reporting- Day-to-day development efforts for all platforms and products on scope.- Development of new platforms, ChatOps Bots and tools within the scope of Developer platforms.- Team management and career path- Sprint planning.- Clients and stakeholders communication- Self-service- Responsible for the Infrastructure lifecycle of all related platforms and products. (Azure Services such as CosmoDB, Azure Functions, SQL Databases, etc and GitHub, Azure DevOps, SonarQube)- Feedback and user voice.

Product Manager of multiple Critical DevOps Projects , teams and accountable for Service Delivery and Customer Experience Achievements on this role:Increased headcount from 3 to 39 team members with diversity of skills in Poland, Argentina , United States and India.Successfully completed 18 highly critical DevOps Projects from design to release of MVP using Azure Platform and a variety of its services .Developed a training framework for new joiners to be able to speed up the on-boarding process and the ability to produce value for our customers quickly.Improved Customer Experience by developing an internal product [Azure DevOps Release Utility Extension - Written in Javascript ] that enabled a simplified UI for using Ansible Tower REST API to launch Job Templates for Infrastructure as code from within Azure Pipelines. Reducing time to market releases in 63%Improved Customer Experience by simplifying reporting across projects , contracts , resource allocation, product releases and initiatives by developing and Internal Serverless CRM Product [Angular Application with MongoDB as backend]

Achievements on this role: - Instrumented Agile Kanban as the model for running the team.- Instrumented TFS & Kanban Boards for code repository and Project Management.- Successful Migration of Splunk 6.1 to 6.5- Increased Splunk physical servers by 26%- Increased Splunk storage by 53%- Defined the Strategy for integration of Splunk with Azure OMS Log Search.- Completed team training on Infrastructure as a code principle. Defined and adopted Python Programming Language As the implementation vehicle for this. Including development of Interfaces and Azure Cloud Management automation.- Improved onboarding response time and completed 12 Projects.- Designed a career roadmap for team members.- Designed team roles to match the service offering- Increased licensing usage of Splunk on a 20% average- Defined the Strategy for Azure OMS Log Search service offering.- Developed a solution for node onboarding and reporting to Azure OMS Log Search.

Achievements on this role:- Created and developed a new team, their processes and support model.- Created and developed the Operational activities to support the Atlas application in Azure.- Developed and guided a cross functional team formed by ~40 resources from Engineering and Operations teams to extend their processed to support our Azure platform and to integrate our DevOps model.- Defined the strategy for Event monitoring and Application performance management for the Audit transformation program and particularly for the Atlas Application.- Designated Champion for AppDynamics & Splunk.- Designed and instrumented Atlas AppDynamics onboarding and Performance Management Dashboards.- Delivered Atlas 1.1 Release on schedule including all Operations critical path requirements.- Created and Developed Atlas Application Performance Automated Health Check process and report delivery.- Identified an efficiency gap in how data is stored on Azure PaaS Databases and Developed and instrumented a process for data clean up Essential Functions of the Job:Lead a Cross-functional Team that includes SQL, Monitoring , Networking, Security , Cloud OS , Azure , Virtualization ,Linux , Oracle, Development and Application Support Groups through Service Introduction and stabilization of new Audit Applications in Azure and On-Premises. Drives outage resolution, overall operating stability and availability of services for the assigned line of business (Assurance).Drives operational problem investigations with a focus on the comprehensive review of those investigations.Drives incident identification,remediation, problem awareness and trending activities.Manages new services implementation for an assigned business during the initial hyper care period.Drives automation, consolidation, and centralization projects aligned to the role’s remit.

EY Canvas - Main Support Lead. Partners with external vendors and suppliers on next generation and current product capabilities for the assigned business as well as to recognize features and functions that will support the objectives of the business unit through IT services.Main contact during busy season for business partners to ensure firm client goals are achieved.

Supporting ASP.NET applications including:HTTP Request debugApplication DebugIIS troubleshootingSQL Server:Store Procedure - Development and code analysis and troubleshooting.Writing queries for reporting and troubleshooting of application views.Troubleshooting of SSIS packages and flow.

I'm a member of the Infrastructure team and I'm responsible to provide day to day administration and break and fix support to the Company and their clients. I'm also responsible to drive new projects related to new technologies to be implemented, upgrades or migrations.I provide support to the following technologies.Windows Platform: Server 2003,Server 2008 R2 , Hyper V Server 2008 R2 , Windows Server 2012 and Windows 8HP Data Protector Manager: Server and Client Setup,daily administration and troubleshootingRemote Applications (Windows Server 2008 R2)Terminal Server (Windows Server 2003) :Setup,Configuration,Application Publication (GPO), TroubleshootingPrint Server:Support, queue monitoringSQL Server 2000/2005/2008: Database Administration,T-SQL , SP Creation and Support for interaction between SQL and ASP.NETDatabase TunningRHPRO: Application Installation, Database Migration R2 > R3ABM of new companiesApplication and Database Support.IIS 6.0 7.0 7.5 SupportIIS Application Request Routing (ARR) 2.5Shared ConfigurationISA 2006Exchange 2003:User Administration,Database Maintenance and TroubleshootingEMC Mail XtenderExchange 2010 CAS & DAG:Configurations(User administration,Policies,Database Replication & Troubleshooting), EMS , Set up of Powershell scripts for monitoring Lync Server 2010 & Lync Server 2013Hyper V Server 2008 R2 Cluster : Set up, configuration, administrationVirtual Machine Manager 2012: Implementation and AdministrationESXi 5.1 (2) Node Cluster and vcenter: Implementation , configuration and administration.Storage Administration:EMC VNX5300EMC NS350CIF administration,Block, iSCSI targets,VTL,Quotas,STG Group & nodes and TroubleshootingEMC Input Accel Server 5.3 / 6.0 :(Process developer and batch maintenance)Trend Micro OfficeScan Trend Micro InterScan Messaging Security (10.5)Trend Micro InterScan Web Security (Proxy)

Member of the LATAM Premiere Platform and Manageability Frontline Tier 2 Team, supporting SCCM, SCOM, WSUS,Windows 2000/2003/2008 & ISA server 2004/2006 TMGOur main responsibility is to provide top notch technical support to Microsoft Premier and Professional Accounts and deliver real time solutions when a critical situation is affecting a production environment.Position outsourced by HP Enterprise Services.Supporting all Windows & Servers Platforms & System Center Products:- Windows Server 2000-2003-2008(R2).- Windows XP, Vista, 7.- Active Directory.- Networking (DHCP, DNS, WINS, RRAS).- Failover Cluster- Network Load Balance- Terminal Services.- IIS 6.0 , 7.5- Hyper-V (R2).- System Center Configuration Manager 2007.- System Center Configuration Manager 2012- System Center Operations Manager 2007.- System Center Operations Manager 2012.- System Center Virtual Machine Manager- System Center Service Manager 2010- WSUS.- Data Protection Manager 2007- Data Protection Manager 2010- Application Virtualization- Deployment (WDS,MDT,SCCM) & Activation.- Virtual Machine Manager- Application Virtualization (APP-V)- ISA Server 2004 & 2006- TMG 2010- PKI / DUMP Analysis• Troubleshooting for Microsoft Premier and Professional Clients.• Management of critical and non-critical problems in Windows servers and Manageability Products like SCOM, SCCM, WSUS.• Assisting with information required for many tasks such as migrations and changes in the infrastructure.• Performance degradation• Root cause analysis for different types of problems• Disaster recovery in different Windows operating systems and System Center Operations Manager.• Analysis of different Network and Active Directory infrastructures.• Informing clients about Microsoft Best Practices recommendations.• Attending a vast amount of clients to be able to meet metrics.

Account SME - Tivoli Storage ManagerTivoli Storage Manager: 5.5 , 6.1• Installation and Configuration (Server)• DB & Log maintenance• Storage Pool Configuration• Policy Management Definition• Hardware Configuration (ATL Library – Drives) • Scripting • Installation and Configuration (Client)• Daily Operations• Server Management• Performance and Problem DeterminationDisaster Recovery Administrator:• Develop and maintain a comprehensive annual IT Recovery project plan depicting all key initiatives for the year• Coordinate and facilitate regularly scheduled IT Recovery Steering Committee meetings throughout the year• Plan and coordinate annual IT Recovery testing of applications and systems and Prime’s ability to respond to system interruptions• Assess IT Recovery needs for all new systems and services introduced into Prime’s environment• Ensure recovery plans are developed, maintained, and tested and provide central coordination and facilitation tools for this activity• Conduct annual IT Recovery Business Impact Analysis with IT and Business representatives ensuring appropriate tiering of infrastructure and applications• Other duties as assigned Veritas Netbackup: 6.0 ,6.5 , 7.0• Software Installation Server and Client.• Configuration of Tape Storage Devices• Policies / Catalogue Files Backup & Recovery• Storage / Monitoring• Daily Operations• Server Management• Performance and Problem DeterminationIBM School Trainer / IBM Internal Instructor• Provide training for new employees in:• Processes• Audit guidelines.• ITIL Model• Change Management • Tivoli Storage Manager and Backup and restore Fundamentals (Technical)•WIntel technologies including , Clustering , Networking and DFS (Technical)• Distributed Applications (Technical)• Reporting including TSM , Wintel ,Netcool and Tivoli.

•Maintaining the Active Directory environment•Creating and maintaining Active Directory objects•Management of Users ID , Like Account creation , password reset and permission.•Perform massive deployment of patches and Hotfix •Vulnerability remediation over Wintel platforms , Apache , X-Server and Web applications•Assistance in hardware replacement•Validate and write procedures.•Responsible for scripts and automated solution for common issues like , services corruption , hotfixs installation and application patches.

Tier 2 Support for Microsoft Platforms•Installation and configuration of Windows Server 2003 and workstations•Maintaining the Active Directory environment.•Creating and maintaining Active Directory objects.•Management of Users ID , Like Account creation , password reset and permission.•Phone and Online support trough the Microsoft Web applications.•Client issues tracking ,investigation , documentation and reports.•Scripting - Enterprise Support & End User Support.•Assistance in hardware replacement.•Microsoft Office suite support.