I’m a self-motivated Healthcare Specialist with 10+ years of success coordinating and delivering complex projects within the healthcare field. Spearheading customer service/support, resource allocation, and quality assurance for industry leaders such as Genesis Healthcare, Hill Valley Healthcare, August Healthcare at Leewood, and Promedica. I am known for developing project plans and identifying scope, goals, deliverables, timelines, and required resources to enable project implementation. Furthermore, I excel at managing several competing priorities and performing under pressure in fast-paced, deadline-focused environments.I am incredibly passionate about achieving quality project outcomes via exceptional leadership, communication, relationship-building, influencing, and negotiations. With a strong focus on continuous improvements, I am highly skilled at evaluating customers’ needs and creating strategic plans to meet their objectives. I am also adept at providing direction and support to diverse teams to ensure high-quality deliverables. Additionally, I possess strong academic qualifications, including a Bachelor of Science in Healthcare Administration from Stratford University.A few recent accomplishments:📌 Demonstrated track record increasing referral volume, continually surpassing all growth and development targets, and developing and maintaining market acceptance objectives.📌 Outstanding success driving revenue growth by designing and implementing creative marketing and promotional initiatives.📌 Analyzed areas for improvement and exceeded facility growth goals through the introduction of innovative marketing and sales strategies.Specialties, Expertise, & Attributes:Project Management, Customer Service/Support, EHR Implementation, Needs Assessments, Meeting Facilitation, Strategic Planning/Execution, Resource Allocation, Budget Management, Progress Monitoring/Reporting, Risk Identification/Mitigation, Project Timelines/Deliverables, Issue Resolution, Systems Design, Quality Assurance, Team Leadership, Relationship Building, Continuous Process Improvements, Research/Analytics, Revenue GrowthI look forward to meeting you! You can reach me at mlwilliams1007@gmail.com.