Martina Deir Email & Phone Number
@novanetworks.com
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Who is Martina Deir? Overview
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Martina Deir is listed as Change Coordinator - Patching Prime at Nova Networks, a company with 217 employees, based in Ottawa, Ontario, Canada. AeroLeads shows a work email signal at novanetworks.com and a matched LinkedIn profile for Martina Deir.
Martina Deir previously worked as Change Management Specialist - Patching Prime at Nova Networks and Network Operations Center \ Change Management Specialist at Nova Networks. Martina Deir holds Computer Network Technology from Herzing College.
Email format at Nova Networks
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AeroLeads found 1 current-domain work email signal for Martina Deir. Compare company email patterns before reaching out.
About Martina Deir
Hi! I'm a versatile professional with extensive experience in change management, IT support, telecommunications, and legal services. Currently a Change Management Specialist at Nova's Network Operations Center, I excel in risk assessment, stakeholder collaboration, communication management, troubleshooting issues, training, and report preparation. I'm is fluent in both English and German, making me a valuable asset across diverse professional settings.
Listed skills include Telecommunications, Customer Service, Research, Microsoft Office, and 46 others.
Martina Deir's current company
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Martina Deir work experience
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Change Management Specialist - Patching Prime
⦁ Lead the monthly patching of Microsoft's security updates across multiple customer environments, ensuring timely and effective implementation to enhance system security and stability.⦁ Conduct project risk assessments and mitigation for change processes. ⦁ Collaborate with internal and external resources, providing efficient business resolutions. ⦁.
Network Operations Center \ Change Management Specialist
- Perform regular project risk assessment and assist in mitigation assessment for all change processes.
- Perform research to maintain efficiency in quality of services for all project deliverables.
- Assist both internal and external resources and provided efficient business resolutions.
- Manage all communication with project managers for various change activities.
- Prepare appropriate resolutions to achieve all business objectives.
- Manage all change requests throughout organization.
Imac Specialist, L2 Support, Intria Service Desk
- Processing Intake requests and escalations for Intria Service Desk for over 90 applications for users Nationwide Performing Audits under tight deadlinesReceiving, logging and managing support requests from internal.
- Contributing to adding and updating Knowledge Base articles for First Call/Level Resolutions.
- Utilization of Cisco Agent/Cisco IP Communicator to receive calls and adherence to ready code policy.
- Tracking and documenting all user interactions and escalating any urgent issues all while following ITIL procedures and best practices with ServiceNow
- Submitting Incident Submission and Service Request forms to external vendors.
- Communicating service enhancement suggestions, process improvement ideas, and vendor partner service concerns.
Telephone Provisioner/ On-Boarding Specialist
Created Training Manual and Trained co-workers on to process CMO (Customers Migrating Out) orders Responsible for trouble-shooting pre/post provisioning issues in a timely manner in order to reduce customer impact and increase revenueAnswer phones to respond to inquiries from Customers and other Telecom Companies regarding Residential and Business Customer.
Colleagues at Nova Networks
Other employees you can reach at novanetworks.com. View company contacts for 217 employees →
Chad Cranley
Colleague at Nova NetworksOttawa, Ontario, Canada, Canada
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Sylvain Prevost
Colleague at Nova NetworksGreater Ottawa Metropolitan Area, Canada
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Hamza A.
Colleague at Nova NetworksOttawa, Ontario, Canada, Canada
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JR
Jeffrey Renaud
Colleague at Nova NetworksChelsea, Quebec, Canada, Canada
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MG
Maria Graham
Colleague at Nova NetworksGatineau, Quebec, Canada, Canada
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VL
Veronique Lemay
Colleague at Nova NetworksGrand-Mère, Quebec, Canada, Canada
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Paula Pontes Arias
Colleague at Nova NetworksOttawa, Ontario, Canada, Canada
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Leo Djondo
Colleague at Nova NetworksGatineau, Quebec, Canada, Canada
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JM
Jim Morison
Colleague at Nova NetworksOttawa, Ontario, Canada, Canada
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AA
Abdulkareem Abduo
Colleague at Nova NetworksOttawa, Ontario, Canada, Canada
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Martina Deir education
Computer Network Technology
Paralegal Diploma (Honours), Paralegal
Frequently asked questions about Martina Deir
Quick answers generated from the profile data available on this page.
What company does Martina Deir work for?
Martina Deir works for Nova Networks.
What is Martina Deir's role at Nova Networks?
Martina Deir is listed as Change Coordinator - Patching Prime at Nova Networks.
What is Martina Deir's email address?
AeroLeads has found 1 work email signal at @novanetworks.com for Martina Deir at Nova Networks.
Where is Martina Deir based?
Martina Deir is based in Ottawa, Ontario, Canada while working with Nova Networks.
What companies has Martina Deir worked for?
Martina Deir has worked for Nova Networks and Primus Telecommunications Canada Inc..
Who are Martina Deir's colleagues at Nova Networks?
Martina Deir's colleagues at Nova Networks include Chad Cranley, Sylvain Prevost, Hamza A., Jeffrey Renaud, and Maria Graham.
How can I contact Martina Deir?
You can use AeroLeads to view verified contact signals for Martina Deir at Nova Networks, including work email, phone, and LinkedIn data when available.
What schools did Martina Deir attend?
Martina Deir holds Computer Network Technology from Herzing College.
What skills is Martina Deir known for?
Martina Deir is listed with skills including Telecommunications, Customer Service, Research, Microsoft Office, Communication, Troubleshooting, Phone Etiquette, and Computer Proficiency.
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