Martina G. Email & Phone Number

Dublin, County Dublin, Ireland

Turin, Piedmont, Italy

I planned, prepared and delivered lessons to students. Provided feedback and support to the students and encouraged them to develop their language skills. I worked efficiently with all administrative duties and worked in a team with other teachers for school events. Confident using online platforms such as Zoom, Skype and Microsoft teams.

Letterkenny, County Donegal, Ireland

This role involves being effective with time management and resourceful with information. I manage customer inbound and outbound calls - scheduling patients for appointments and working professionally with queries and cancellations. This role has enhanced my organisational skills and the main objectives with this role are providing customer service whilst having excellent attention to detail.

County Cork, Ireland

My role consisted of creating a positive and professional atmosphere for customers. I answered any customer queries via telephone and face to face; I also recorded all customer complaints, lost and found items and any formal reports. I was responsible for providing excellent customer service, maintaining in-depth and up-to-date product knowledge and providing customers with refunds, exchanges and processing online orders.

Certificate In Digital Marketing

-Digital Marketing Environment, -Social Media Advertising, -Digital Marketing Strategy

Bachelor'S Degree, Business Studies, Honours 2.1

Activities and Societies: Participated in the Business SocietyEXCELLED IN MODULES • Learning and Communication Skills • Business.

Teaching English As A Second Or Foreign Language/Esl Language Instructor, Level 5 - 180 Hour Tefl Course

Level 6 - Major, Training And Development

Training Needs Identification and Design and Training Delivery and Evaluation.