Drive inbound & outbound sales and contribute to company’s increased revenue by 20 %Develop and nurture long-term client relationships, improving client’s lifetime value and driving customer upgrades to higher-tier products and servicesDeliver exemplary customer service by actively listening, understanding client needs, and providing personalized solutions, creating a positive impact on both clients and the sales teamLed the planning and execution of live workshops and… Show more Drive inbound & outbound sales and contribute to company’s increased revenue by 20 %Develop and nurture long-term client relationships, improving client’s lifetime value and driving customer upgrades to higher-tier products and servicesDeliver exemplary customer service by actively listening, understanding client needs, and providing personalized solutions, creating a positive impact on both clients and the sales teamLed the planning and execution of live workshops and retreats, including three successful business retreats in Bali for 40 clients, strengthening client engagement and brand loyaltyKey Skills: Direct Sales, Sales Operations, Customer Onboarding, Event Production, Business Coaching, Sales Management, Customer Service, HubSpot, Slack, Kajabi, Keap, Live Event Coordination Show less

I possessed strong organisational skills, ensuring effective planning, time management, and resource allocation. My communication skills included clear instructions, along with active listening to address participant needs. I excelled in guiding discussions and managing group dynamics to encourage participation. My adaptability allowed me to adjust content and delivery based on real-time feedback. I used different marketing strategies to promote workshops and attract participants. I had… Show more I possessed strong organisational skills, ensuring effective planning, time management, and resource allocation. My communication skills included clear instructions, along with active listening to address participant needs. I excelled in guiding discussions and managing group dynamics to encourage participation. My adaptability allowed me to adjust content and delivery based on real-time feedback. I used different marketing strategies to promote workshops and attract participants. I had excellent interpersonal skills building great rapport and created a positive, inclusive environment. I continuously looked for improvement, analysed feedback after every workshop. My networking skills helped foster future collaborations and opportunities. Show less

Achievements:Certification in leadership and master coachingPublic speakingSales and marketing training

Managed operations for three dietetic practices, ensuring efficient appointment scheduling, invoicing, and payment processing for Dietitians and GPs.Maintained accurate client records in CRM systems, demonstrating strong attention to detail and organisational skills.Delivered exceptional customer service across phone, in-person and email interactions, contributing to high levels of customer satisfaction.Streamlined office operations, leading to increased efficiency and a… Show more Managed operations for three dietetic practices, ensuring efficient appointment scheduling, invoicing, and payment processing for Dietitians and GPs.Maintained accurate client records in CRM systems, demonstrating strong attention to detail and organisational skills.Delivered exceptional customer service across phone, in-person and email interactions, contributing to high levels of customer satisfaction.Streamlined office operations, leading to increased efficiency and a smoother workflow across the practice.Key Skills: Customer Service, Administration, Office Management, CRM Systems, Organisational Skills Show less

Our meetings were an effective mix of informal and structured networking and business support. Everyone was welcome, we believed in collaboration not competition so we had no restrictions on who could attend.

As a leader, I loved introducing this opportunity to women who were self motivated and enjoyed social selling. I provided women with the coaching and training they needed to move their business forward.

I was an Independent Stylist with Stella & Dot. I grew my team of amazing women who made the BOLD decision to work for themselves!

Completed the Ulitmate Leadership Program and demonstrated the highest degree of competence and skill. Certified in leadership and NLP.

Taught GCSE and A Level Business Studies and Leisure and Tourism