Martina Lasrado Email and Phone Number
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Martina Lasrado is a Senior Manager Program Management, Global Risk at Airbnb. Colleagues describe her as "Martina is an exceptional leader that is able to dig into the details while continuously keeping the overall vision and strategy at the forefront of the programs she leads. She is committed to quality and able to pivot with ease in an ever changing environment. I am grateful for Martina's mentorship and commitment to helping me grow as a project leader. I truly hope I have the opportunity to work with Martina again - it was a wonderful experience.", "I had the opportunity and pleasure of working with Martina on several Microsoft Operations Customer and Partner insights initiatives. She was instrumental to the development and execution of numerous survey and real-time insights projects we worked on together. Martina was meticulously detailed in developing the execution plan and in monitoring and streamlining the execution. Her accountability, out of the box thinking and positive attitude made it easy to work through any issues. Martina quickly became a trusted advisor and without a doubt was a critical asset to the team. Martina is one of the best program managers I have ever worked with, hands down.", and "I had the extreme pleasure of working directly with Martina, as my Project Manager for one of our clients. Martina’s outgoing personality and effective communication makes her an outstanding colleague and amazing manager. She is very skillful in project management and ensuring work in completed on time. Martina works hard to deliver the best work possible and is capable of maintaining an extremely pleasant and approachable demeanor while doing so. Her outstanding work ethic, combined with her spirit make even stressful work situations extremely enjoyable. Martina is a great asset to Blueocean and we are lucky to have her."
Airbnb
View- Website:
- airbnb.com
- Employees:
- 57741
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Senior Manager Program Management, Global RiskAirbnbUnited States -
Senior Manager Program ManagementAirbnb Sep 2019 - PresentSan Francisco, Ca, Us -
Founder And CeoHelmethead Aug 2019 - PresentRedmond, Wa, Us -
Senior Program Manager, Amazon GoAmazon Jan 2019 - Sep 2019Seattle, Wa, UsManage the end-to-end launch process for Amazon Go Stores -
Senior Program Manager, Amazon LogisticsAmazon Sep 2016 - Jan 2019Seattle, Wa, Us- Launched the new Delivery Service Provider Program for Last Mile Logistics in the U.S.- Manage 15 – 20 global product feature launches annually in 12 countries for Amazon Last Mile Delivery- Project managed 7-10 deliverables per feature with multiple teams, including Legal, Finance, UX, Learning, Localization, BI, Tech, Product, and Station Operations- Partner with country specific stakeholders to identify operational pain points and product gaps; work with Product and Tech teams to prioritize feature requests in sprints- Designed a standardized feature launch plan that was made the launch template for the entire Amazon Logistics organization - Developed a robust communications plan to ensure that the end customer was not only well informed about the various feature launches, but also provided with thorough documentation that summarized the features.- Established the change management process by creating thorough documentation outlining what changed, who it impacted, and associated SLAs- Developed standard operating procedures for all new feature launches and trained local station managers at launch- Mentored three Program Managers in program management best practices and career development -
Senior Program Manager (Via Blueocean Market Intelligence)Microsoft Nov 2011 - Aug 2016Redmond, Washington, Us- Managed multiple global research projects for Microsoft with budgets from $1M - $4M- Project architect that built and maintained the Playbook, defined the plan of record, wrote standard operating procedures, and managed results for eleven global satisfaction surveys in 60+ countries for the Microsoft Operations Business Group- Managed vendors’ statement of work, contracts, deliverables, and overall process for all workstreams (sample, localization, programming, reporting) in the program- Directly managed deliverables for Blueocean offshore operations team- Centralized business critical survey questions from 25 surveys into a master survey that enabled research managers to benchmark business results across multiple segments and gave the business a holistic view of the partner’s end-to-end experience with Microsoft- Partnered with the respective stakeholders to maintain program timelines, ensured the program met research and business objectives, and provided guidance on storytelling for executive presentations- Gathered requirements and managed deliverables for the engineering team to automate scorecard generation -
Project ManagerIpsos Apr 2010 - Nov 2011Paris, Fr- Managed The Yahoo! and Microsoft Search Alliance Global Advertising Tracker in 15 international markets with a total budget of $1.5M- Managed vendor accounts, requirements, budgeting, business proposals, and project timelines for quarterly launches in five countries- Scoped the operational requirements for the contact management tool developed by the engineering team, including user workflows, navigation experience, permissions hierarchy, and reporting- Managed all project expenses; completed the project 80% more profitable than forecasted- Reduced the translation cycle time by 75% from a two-month process to a two-week process- Developed and documented SOPs to manage the verbatim process, which reduced the cycle time by 75% from two months to two weeks -
Research Services Project ManagerDatstat Jun 2009 - Apr 2010Chicago, Illinois, Us- Managed large scale technical projects for corporate clients, as well as healthcare and academic institutions- Scoped requirements with clients regarding usability features, reporting functionality, and best practices- Created statement of work, drafted project scope, and translated client requirements into configuration specifications- Managed each project with engineering to ensure that requirements were met and the client was satisfied -
Sample ManagerImoderate Feb 2008 - Mar 2009- Managed all sampling needs for iModerate, including domestic and international projects- Managed a team of eight moderators to ensure that chats were completed on time and throughput goals were met- Performed quality control of all iModerate projects through rigorous testing and troubleshooting- Reviewed project requirements and drafted detailed sample plans within project specifications that would be representative of the population- Made quantitative and qualitative quota recommendations based on project needs and made adjustments while in field to meet those needs
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Online Project ManagerIpsos Reid Jun 2006 - May 2007Paris, Fr- Managed an average of 20 projects simultaneously with a 95% client satisfaction rating or better- Supervised client service, scripting, data processing, coding and panel groups through each project lifecycle while adhering to a set budget- Conducted online and mail surveys for global corporations including Pfizer, Novartis, GlaxoSmithKline, Google, Wachovia, OnStar, Microsoft, Best Buy, and Kellogg’s
Martina Lasrado Education Details
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Brock UniversityMarketing And International Business
Frequently Asked Questions about Martina Lasrado
What company does Martina Lasrado work for?
Martina Lasrado works for Airbnb
What is Martina Lasrado's role at the current company?
Martina Lasrado's current role is Senior Manager Program Management, Global Risk.
What is Martina Lasrado's email address?
Martina Lasrado's email address is ma****@****ail.com
What is Martina Lasrado's direct phone number?
Martina Lasrado's direct phone number is (206) 266*****
What schools did Martina Lasrado attend?
Martina Lasrado attended Brock University.
Who are Martina Lasrado's colleagues?
Martina Lasrado's colleagues are Lourdes Méndez, Adriana Padilha, Nozipho Kubheka, Mahdi Mansourian, Radhika Sardana, Arsy Pratama, Her Him.
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