On completion of the graduate trainee course ran be Calibre Training at Stafford Audi I have become a Professional Sales Executive.The course involved 20 different modules that I finished in December. All the work was independently checked my the IMI to ensure the standards we met to be recognised as a Professional Sales Executive by the IMI. I am very proud of this and currently working towards my Audi accreditation.

This Professional Sales Executive Graduate Trainee Programme involves 9 months training which will lead to an IMI (Institute of the Motor Industry) accreditation. The course is ran by the National Dealership Academy and will involve training in some of these areas:- Psychology of Sales- Meeting and Greeting- Telephone Skills- Customer Relationships- Finance & Insurance Product Knowledge- Dealership Legislation- Negotiation SkillsDuring this time I will be… Show more This Professional Sales Executive Graduate Trainee Programme involves 9 months training which will lead to an IMI (Institute of the Motor Industry) accreditation. The course is ran by the National Dealership Academy and will involve training in some of these areas:- Psychology of Sales- Meeting and Greeting- Telephone Skills- Customer Relationships- Finance & Insurance Product Knowledge- Dealership Legislation- Negotiation SkillsDuring this time I will be based at Stafford Audi. This is a great opportunity at developing my skill set and continue my personal development. Show less

Work and assist the owner of the shop. Manage other members of staff and ensure the day to day running of the shop.• Ensure Customer Service is maintained at all times.• Follow current trends with the trade, ensuring update products, styles and colours are stocked.• Meeting with suppliers, visits to factories and salerooms.• Attend sales presentation from suppliers.• Stock management, processing of forward orders, and for-filling customers orders.• Train and manage… Show more Work and assist the owner of the shop. Manage other members of staff and ensure the day to day running of the shop.• Ensure Customer Service is maintained at all times.• Follow current trends with the trade, ensuring update products, styles and colours are stocked.• Meeting with suppliers, visits to factories and salerooms.• Attend sales presentation from suppliers.• Stock management, processing of forward orders, and for-filling customers orders.• Train and manage other member of staff.• The creation, developing and managing the use of social media, YouTube, Facebook, Twitter and Google+.• Formulating quotes for trade and bulk order customers.• Develop and manage all e-commerce sites, including OpenCart website, eBay and Amazon. Show less

Responsible for formulating quotes, process orders and respond to any customer enquiry along with running a trade counter.• Quoting for customers using both automated computer packages along with MS Excel formulated pages.• Ensuring sale contracts were signed and all measures and specifications were correct at point of sale.• Placing customers orders with the factory.• Maintain margins and always achieving sales targets.• Arranging deliveries to the customers.•… Show more Responsible for formulating quotes, process orders and respond to any customer enquiry along with running a trade counter.• Quoting for customers using both automated computer packages along with MS Excel formulated pages.• Ensuring sale contracts were signed and all measures and specifications were correct at point of sale.• Placing customers orders with the factory.• Maintain margins and always achieving sales targets.• Arranging deliveries to the customers.• Managing the delivery driver routes and time on the road.• Keeping time scales and ensuring deadlines were met.• Dealing with any complaints. Show less