Amy Martin Email & Phone Number

Traverse City, Mi, Us

The ‘Become an Outstanding Consultant’ course is your gateway to mastering both the art and science of consulting. This course bridges the gap between technical Salesforce training and practical, real-world success, equipping you with the essential soft skills and strategies needed to thrive in your career.Created for individuals at any stage of their professional journey—from curious beginners to experienced consultants seeking career advancement —this course curriculum delivers actionable strategies to immediately help you become a better and more confident consultant.

A.Martin LLC provides Salesforce solution architecture and leadership for special projects. Projects include:► October 2022 - Present: Solution Architect for a $10M+ multi-year, multi-org Integrated Data System and Data Warehouse with Tableau integration, supporting a program collaborative that crosses nonprofit and public sectors serving pregnant individuals, caregivers, and children.► November 2023 - March 2024: Interim Technical Team Director. Guided the evolution and growth of a boutique consulting firm's technical team. Focused on mentoring in consulting best practices & soft skills, optimizing project and workload management, and enhancing client engagement. Helped shape the Technical Team Director role for the firm's scalability and ongoing excellence.► October 2021 - October 2022: Solution Architect for a 12-month, $900k Salesforce implementation and data migration in the public sector with nonprofit partnership, replacing MS SQL with Service Cloud and 3rd party integrations, including legacy data migration for a program serving pregnant individuals, caregivers, and infants.► April 2020 - August 2021: Technical Project Manager & Solution Architect for an 18-month Salesforce implementation/migration project for international arts school. Guiding the in-house Salesforce team in replacing a managed, subscription-based fundraising, email marketing, online payment, and event management app with Salesforce NPSP and custom solutions.► Oct 2020 - March 2021: Salesforce membership process automation enhancements and Agile project management coaching for an international nonprofit organization. Resulting in streamlined membership management, reduced manual work, and improved project management process for future projects and feature requests.► April 2020 - June 2021: Provided support to local nonprofits through the Traverse City Rotary Charities Covid-19 Support Team, guiding in the areas of Technology & Remote Work.

Asheville, Nc, Us

Cloud for Good is a Premium Salesforce.Org Partner specializing in donor management, case management, and marketing automation implementations for nonprofit organizations and higher education institutions.► Led firmwide consulting activities, directing multiple projects, consulting team members, Agile practice development, and sales enablement. Managed nine consultants and served as the Engagement Manager for 22+ projects. ► Delivered $2.9M+ in sales as a Service Director for sales enablement, partnering with two account executives in project scoping, resource modeling, and client relationship building. ► Supported iterative project management best practices across the company. Oversaw the learning track for new project managers and business analysts that supported experienced project managers, onboarded new project managers, and established mentorships.► Engagement Manager for project awarded “Project Team of the Quarter” (Q4 2019) for extraordinary customer experience and largest group contribution.

Asheville, Nc, Us

► Directed Salesforce.com implementation projects across a range of nonprofit organizations and educational institutions. Managed teams of up to 12 consultants serving as the Lead Consultant for 15 projects. ► Lead Consultant for a unique project to implement a scalable fundraising and alumni tracking system for 70+ Catholic schools. Led the discovery process with 10 pilot schools, created an installation package and guidelines, designed an integrated training solution, and managed a team of 10 consultants in implementing the package in all schools. The project was later selected by Salesforce for a Dreamforce 2018 presentation. ► Championed the change from Waterfall to the Agile project framework and piloted the company’s first iterative project. Created a Jira configuration template and guidelines for all projects, resulting in an 85% reduction in project setup time.► Awarded “Collaborator of the Quarter” in the company’s first-ever quarterly awards (Q4 2018) and “Project Team of the Quarter” (Q1 2019).

From 2014-2017 A. Martin LLC provided nonprofit consulting in fundraising, program management, grant evaluation and strategic planning, as well as Salesforce implementations, optimization, and training for both commercial and nonprofit organizations. Projects include:► Managed and implemented Salesforce projects for 23 nonprofit organizations for donor, volunteer, and program management. Migrated data from legacy systems and improved business process efficiency.► Project managed the migration of the Interlochen Center for the Arts volunteer management database to a custom-designed Salesforce solution. The solution provided web-based volunteer signup, greater ease in assigning volunteers to events, and improved metrics reporting for 665 volunteers providing 12,000 hours of service annually.► Evaluated a $3.3M grant from the W.W. Kellogg Foundation to the Traverse Bay Area Intermediate School District to implement the International Baccalaureate (IB) program. Conducted school and classroom observations to recommend improvements to align curriculum with IB program standards, resulting in four schools receiving certification.

Traverse City, Mi, Us

SEEDS is a nonprofit 501c3 corporation that implements local solutions to global issues at the intersection of ecology, education, and design.► Analyzed the organization’s fundraising, marketing, and volunteer management database to increase the efficiency and use of the system by making structural changes to improve metric collection/reporting and implementing end-user training.► Spearheaded a major giving program, using the improved database to track the development of major donors more effectively and to mobilize the organization’s board and leaders to become more engaged in fundraising activities.► Drove a 540% increase in the Annual Fund (unrestricted donations) in 12 months.

► Contributed nearly a decade to public education, teaching in public schools in Grand Rapids, Kaleva, and Brethren, Michigan.► Held the role of Program Coordinator at Discovery Center Great Lakes, coordinating projects and programs from site design to strategic planning.► Served as the Midwest Regional Director for the national nonprofit Guitars in the Classroom, initiating a local branch and facilitating the startup of other branches across Michigan, training 100 regional teachers in guitar, and producing a George Winston fundraising concert.► Collaborated with the Utopia Foundation on a specialized project to develop a new website and online Giving Guide, aimed at boosting donor engagement.

Master Of Arts - Ma, Educational/Instructional Technology

Bachelor Of Science - Bs, Music & Education