Yu N. Email and Phone Number

Collaboratively devised and executed comprehensive both short-term and long-term development strategies alongside 2 co-founders, Precision-crafted detailed target customer profiles, Orchestrated the evolution of a startup into a thriving organization, expanding to 3 major cities in Hainan, cultivated a team of 20 skilled professionals and fostered partnerships with 5+ external vendors, resulting in annual revenue exceeding $1MM Pioneered the introduction of innovative golf tour photography services into the local market following comprehensive market research to pinpoint target demographics, analyze industry trends, and evaluate competitive landscapes. This initiative led to an impressive initial sales surge of 45% Collaborated effectively with cross-functional teams to develop and implement a robust product categorization system and its corresponding pricing matrix which significantly improved the clarity of product offering and more user-friendly customer navigation experience, leading to a substantial 30% increase in peak season sales Analyzed historical campaign data across customer segments on online advertising platforms to identify key performance metrics, enabling data-driven improvements that enhanced marketing campaign efficiency

Conducted interviews with 5 stakeholders ranging from mid to executive levels client leadership to gain deep insights into the current product structure, pinpointed shortcomings and barriers, and uncovered internal pain points and weaknesses. Leveraged these findings to drive a SWOT analysis and deliver recommended solution Conducted extensive industry research for the internet and semiconductor sectors, compiled detailed findings into 15–20 pages PowerPoint presentations with an average of 4 days turnaround timeEvaluated the business processes and data flows within the workday to monitor the data standards and performances when integrating with other CRM systems to remediate duplicate and deprecated data elements Collaborated with analytics teams to create and maintain comprehensive people metrics and data visualization dashboard to evaluate people engagement, productivity levels, and prioritize workforce capacity

Took charge of evaluating quotations from 3-4 different vendors and ultimately determining procurement choices, issuing purchase orders to suppliers and managed a weekly purchasing volume averaging $10,000 Liaised with both upstream and downstream suppliers, monitoring order statuses and logistical tracking, verifying Bill of Material (BOM) and coordinating customer expediting requests to ensure on time delivery and to long term partner satisfactionEngineered transformative enhancement of purchase order procedures, yielding an outstanding 25% reduction in order processing time, while amplifying supplier communicationMasterminded seamless global logistics coordination, ensuring a remarkable 98% on-time delivery rate and elevating customer satisfaction by an impressive 15%

Engaged in joint efforts with the Guest Services Department to upgrade the inaugural product, introducing innovative advertising on in-room TV welcome screens and pioneering new promotion methods, including bundle sales, presale vouchers, and livestream sales. Achieved a remarkable 2MM CNY (~$300k) sales goal within 1 month Spearheaded the creation of an underwater photography product, responsible for overseeing venue coordination and equipment setup to ensure seamless service operations. Collaborated with diverse stakeholders including diving instructors, legal professionals to finalized contract details, resulting in successful on-time product launchConducted in-depth analysis of hotel’s social media performance metrics and customer feedback to evaluate the effectiveness and success of the past marketing campaigns. Presented the summarized key insights and findings to the hotel's executive directors, contributing to the finalization of the campaign strategy for peak seasonCooperated with renowned star-rated hotels to promote the underwater photography services, catering to diverse customer needs. Managed online accounts on popular media platforms and conducted live broadcasts to expand and engage broader customer base Prepared comprehensive product launch reports covering product analysis, safety assessments, profit margins, growth potential, brand influence and other key attributes. Effectively secured approval from senior leadership for the launch of the new product