Store Manager (Sales, Service, Operations)
CurrentProvided overall management, administration, and tactical leadership; maintained operational budgets and schedules; ensured client and shareholder satisfaction, operational efficiency, and compliance with the organization’s policies, values, and beliefs. Reported on performance indicators, identified areas of improvement and outlined the approach to that improvement♣ Helped identify objectives, strategies and action plans to improve short and long term sales and earnings. Continuously… Show more Provided overall management, administration, and tactical leadership; maintained operational budgets and schedules; ensured client and shareholder satisfaction, operational efficiency, and compliance with the organization’s policies, values, and beliefs. Reported on performance indicators, identified areas of improvement and outlined the approach to that improvement♣ Helped identify objectives, strategies and action plans to improve short and long term sales and earnings. Continuously demonstrated high-level strategic and planning and problem solving activities.♣ Carried out and achieved monthly, quarterly, annual action plans, and yearly business plans; surpassed identified revenue and growth targets. Trained, mentored, and managed new staff on store procedures, policies, and merchandise.♣ Contributed to the overall success of sales by meeting and exceeding sales and customer service experience goals.♣ Delivered leadership and coaching to engage and motivate staff to deliver results: improvised on strategies to increase productivity, and constantly looked for new ways to save. Improved operational efficiencies, managed financial resources and operate expenses while maintaining budgetary constraints to ensure profitability. ☞ Was recognized for operations management expertise, executive leadership vision, ability to get things done, and capacity to develop relationships with key clients and stakeholders. Identified strategies and action plans to improve sales and earnings. Show less