Martina Webster Email & Phone Number

Louisville, Ky

Job entails receiving customer inquiries, providing estimates utilizing QuickBooks and scheduling subject matter experts to meet customers’ needs.Learning new-to-me Microsoft products - Lists and PowerBi.

Louisville Metropolitan Area

Managed large volume deliveries for multi-family construction projects in the Florida region. Entered, scheduled and managed orders and deliveries to meet customer's needs. This assignment required regularly multi-tasking while taking customer calls. Entailed problem solving skills when product availability was a challenge. Commended for executing role expectations with an ownership mindset. Oracle systems experience. This position was a full time work-from-home position.

Oversaw customer intake and reservation management; generated event pricing reports and drafted contracts. Managed event booking process, including registration, communication, and customer service. Updated company website utilizing Wordpress and updated social media pages. Created online registrations [Jotforms] to collect payments for events. In this role, I worked from home 60-70% of the time.

District 1, Sellersburg Indiana

Controlled and provided oversight of town budget of $3.5M; adopted town ordinances and advocated for policies as a liaison between town and general public. Analyzed and reviewed claims as posted by the Clerk-Treasurer. Participated in discussions in adherence with Robert's Rules of Order. Coordinated and facilitated decisions involving multiple stakeholders. Actively involved in directing a team of over 40 employees across essential public town services. Maintained knowledge of town policies and state and local government regulations; including privacy and confidentiality rules. Debated policies affecting future development of the town until a majority was reached. Updated the town’s website to create consistent and up-to-date information for town citizens.

Indiana

Researched and calculated comparative market analyses to determine best property values to meet client needs. Worked with buyers to identify properties in desired areas. Negotiated sound real estate business transactions. Advised clients throughout the home buying process; coordinated property visits, drafted contract purchase agreements, negotiated with sellers on client's behalf, and coordinated inspection and reports prior to closing. Delivered superior customer service and maintained consistent communication with clients. Occasionally provided broker price opinions to banks.

New Albany, Indiana

Oversaw major customer accounts; managed and led contract negotiations with key global customers to meet revenue goals and grow company's relationships. Maintained database entry integrity for valid reporting. Identified high volume business opportunities and formulated strategies to achieve maximum value. Established alternative pricing structures to meet customer needs and budget objectives. Collaborated with outside sales representatives on strategies for capitalizing on leads. Tracked company performance metrics and historical trends and emailed the daily booking report and forecasts to the entire employee contact list. Samtec’s core philosophy is based on superior customer service. Started at Samtec as an intern in inventory and then shipping. Promoted to customer service as college degree was completed. In that role, I gained experience with data entry, quoting, and juggling a high volume customer service call center.

Bachelor Of Science - Bs, Business Administration And Management, General, 3.2

Minor in International Business

Pre-License Course, Real Estate Broker

Also attended the pre-license courses for salesperson in 1999.