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Martin Bobovsky is listed as Customer Success Manager/Project Manager based in Zurich, Zurich, Switzerland. AeroLeads shows a matched LinkedIn profile for Martin Bobovsky.
Martin Bobovsky previously worked as Customer Contract Manager/Account Associate at Orange Business Services and Account Associate & Support Desk for Switzerland at Orange Business Services. Martin Bobovsky holds Physical Education And Sport With Mathematics from Charles University In Prague.
With over 13 years of work experience in B2B multicultural environment, I am a customer success leader skilled in building strong relationships, resolving issues, and exceeding customer expectations. I am passionate about delivering a positive customer experience and a mission to drive customer loyalty and retention.In my most recent role as a Customer Contract Manager at Orange Business Services, I managed and supported complex contracts for large accounts, leading cross-functional activities and engaging with customers and account teams. I demonstrated quality management and data governance skills, as well as effective communication, research, analytical thinking, and problem-solving abilities. I also established best practices and facilitated collaboration on all levels. I wish to continue my personal and professional success by applying my expertise and values to a new opportunity in the customer success field.
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Zurich, Switzerland
Evolution of the Account Assosiate’s role at OrangeManagement & complex support on large accountsOwnership & leadership of cross-functional activities with customer engagement, strongrelationships and account management team -Frequent customer communication with active listening -Learning about customer’s industry & their unique needs -Leading call.
Bratislava
Direct customer contact, offer preparation with commercial & technical detailsSolving business disputes, managing customer experienced issues, driving solutioneffectiveness in order to achieve customer satisfactionDriving team efficiency with high end knowledge of internal processes & tools
Slovakia - Bratislava
- Communication with all HW E2E teams, support teams and business directors- Take responsibility and ownership to coordinate month-end and quarter-end closing activities within CoE- Participate on regular month (quarter) end calls in order to provide up to date load status for pending, high value and daily expected deals.- Communicate order load forecast.
- Customer order scheduling and supporting Bratislava & Madrid CoE for Power brand- Executing improvement & service level upgrade requests- Focal point for Customer Fulfilment vs Manufacturing communication and driving effectiveness & qualityShipment and Delivery Metrics:- Running, validating and driving manufacturing & logistics scorecardsEurope Data.
- Drive and build high performing team- Balance the workload within the team to ensure effectiveness of operational targets, quality and business controls- Identify areas of improvements and highlight them, drive the harmonization of processes and ensure the team members are following current processes/programs- Help the team to solve complex situations &.
Activities and Societies: GAMCA olympic games - sports, debates, games, improvisation acting and much more
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Martin Bobovsky is listed as Customer Success Manager/Project Manager.
Martin Bobovsky is based in Zurich, Zurich, Switzerland.
Martin Bobovsky has worked for Orange Business Services and Ibm.
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Martin Bobovsky holds Physical Education And Sport With Mathematics from Charles University In Prague.
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