Martin Book Email & Phone Number

Malmö, Se

Malmö, Skåne Län, Sverige

Malmö, Skåne, Sverige

• Proactively developing customer relationships with stakeholders across the Nordic portfolio.•Orchestrated the onboarding of new premium-level customers, reducing time to value. •Utilized customer health metrics to map out at risk-accounts, reversing potential churn and solidifying the business portfolio. • Negotiated yearly contractual renewals, pricing and upsell to existing clients. • Responsible for technical project management - from request, quoting to delivery. • Collaborated with product teams, sales & marketing to enhance the product features and continually support the Nordic sales strategy to grow the business region.

Copenhagen, Capital Region, Denmark

• Heading up operations & execution of the Nordic customer operations teams. • Lead responsible for 5 (FTE) Product Specialists and 25 (FTE) operations team.• Provide operational efficiency improvements and co-pilot with Team Lead. • Secure daily drift/staffing operations including recrutiment, coaching and workforce planning.• Liasle with commercial stakeholders in weekly and monthly sales reporting. • Support management with accountability for KPI’s, financial performance and key figures for Nordic markets (SE/NO/DK).• Secure revenue target, quality & control and statistical analysis. • Forecasting & demand management.• Achievements: Created a strong collaborative culture with a yearly plan of targets with employee development across all three markets. Improved ABV sales 6% and 2% AHT performance with 4% upsell vs LY outcome.

Copenhagen, Capital Region, Denmark

• Based in Copenhagen Nordic HQ for world´s largest pure play coffee company to secure accurate sales support for the sales organization in Stockholm.• Manage commercial back-office for a key account (Gevalia Brand). • Preparing short and mid-term volume forecast, promotional planning, and listing of assortment, setting up campaigns and new products launches.• Receipt + control + approval of invoices after campaign for grocery trade segment. • Settlement of invoices in TAS (internal JDE financial accrual system – trade allowance system) • Participate in Sales & Operational planning (S&OP) process with sales department.

Malmo, Sweden

Duni AB is a Swedish limited public company listed on the NASDAQ (Midcap) Sthlm. • Manage existing category assortment and new product developments (NPD).• Product life-cycle across the full marketing mix with Trade Marketing and Account Managers. • Develop product portfolio growth & optimization and mapping of assortment. • Responsible for leading a customer project with cross-functional teams launching a small sustainability product range (Amazonica) within dispensable products. • Responsible for project management, time plan, project deliverables and brand-building with in- house agency. • Support with in-house sourcing in Central Europe and East-Asia (China). • Achievement: Implemented an innovation pipeline for customer projects: Idea, Concept, Feasibility, Development, Launch and Evaluation with category team.

Oslo Area, Norway

Centurie owns and operates within several retail chains in Scandinavia. • Based in Oslo HQ to secure and handle order (private label & sourcing) within home & garden category.• Follow production plan/preparing container orders on campaigns and follow up on process of inbound/outbound delivery associated to the logistic operation activities in Sweden: Terminal, distribution, linehaul, part/full load and customer care. • Developing and optimizing order operations and transport solutions to achieve total maximum operating efficiency..• Responsible for consumer sales and customer operations for Swedish retail stores.

Amsterdam

Management traineeship generating experience into management, marketing & communication areas of the organisation. • Generating experience into marketing strategy & communication for Swedish-Dutch Business market. Support with all marketing and back-office related tasks.• Lead the early implementation of digital marketing (Social Media) for the marketing function. • Co-Head of (YP) Young Professionals of Swedish Chamber of Commerce for the Netherlands: Responsibilities include network, event and project management, member recruitment, sponsorship, newsletter and marketing activities.

Master Of Science (M.Sc.) In Industrial Economics & Management, Entrepreneurship & Innovation.

Activities and Societies: Co-Founder - Young Entrepreneurs & Associates (YEA)

Diploma, International Leadership & Organizational Behavior

Bachelor (B.Sc.) In Social Science, International Administration With A Foreign Language

Activities and Societies: Vice-Chairman of VIA Student Association, Buddy Programme for International Exchange Students Erasmus

General Studies