Martin Bradford Email & Phone Number

United States

Portland, Oregon Metropolitan Area

Portland, Oregon Metropolitan Area

• As a Transportation Supervisor, I am responsible in directing and leading all network operation functions required to maintain the quality of service within the Division. Also, to continually be a visionary, proactive.
• Supervise day to day client contract performance to service level expectations as it relates to daily pullouts, on time performance and KPI’s.
• Build strong relationships with client and client staff; ensuring Big Star Transit brand standards and values are consistently represented
• Assigns and/or reassigns service capacity upon demonstrated need or request by the client to fulfil a “run cut”.
• Promote and represent a culture of safety, security, sensitivity, and compliance across the Big Star network
• Coordinate with Network Quality Control to Supervise safety and monitoring program through review of all events

Portland, Oregon Metropolitan Area

• As a Community Association Manager I am responsible for providing the overall supervision for a portfolio of community associations. I interact with internal and external customers including homeowners, vendors, board.
• Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures
• Acts as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
• Perform/Direct administrative and management duties as requested by the Association Board of Directors and in accordance with the management agreement.
• Ensure Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement.
• Review monthly financial reports and ensure management summary is submitted to the Association Board of Directors.

Portland, Oregon

• Responsibilities include planning and managing all aspects of blood collection and operations. Volunteer recruitment and coordination. Supervision of staff of a team of 15 and volunteers to include on-going training.
• Exceed collection goals set by drive supporters and donor recruitment managers by being present in the field and teaching effective time management and staff supervision.
• Praised for superior customer service through monthly KPI’S.
• Streamlined building teams based on geographical residences in relationship to Team Supervisors residence.
• Weekly would work with other Team Supervisor reconstruct staff schedule to keep staff within their territory.
• Volunteered to help re-configure, train, and recruit CDL Drivers resulting in 14 new hires.

Portland, Oregon

• MILO was a start-up division of Holiday Retirement with regions focused on keeping Seniors in their homes providing health & wellness support, meals, companionship, and education with tech applications. Responsible for.
• Recruited, hired, and developed a high-performance team of 2 kitchen staff, 4 sales reps, and 5 companions.
• Created a culture of accountability by setting and communicating Key Performance Indicators…
• Increased retention (when compared to Holiday retention rates) by looking at other potential networking and marketing opportunities. We were able to create, negotiate, and present a radio advertisement that was played.
• Consistently the top performing of the 3 regions, remained open the longest.

Clackamas, Oregon

• Promoted to develop and nurture the client relationship and to make sure each client received professional and proactive service. Each client had their own unique definition of ideal service based on many service.
• Created and implemented one on one weekly meetings with staff, bi-weekly team meetings to discuss trends and new products, and monthly team meeting for appreciation.
• Created personalized coaching programs for staff focused on the ultimate goal of retaining and maximizing client service
• Contract negotiations and contract re-signings. Our region had the highest percentage of KPI’S, contracts re-signed, and customer service scores in my time as Service Manager.

Clackamas, Oregon

• Responsible for building relationships with approximately 220 clients. I ensured client satisfaction and identified new opportunities to increase sales. I represented the company by interacting with major clients.
• Created protocols that would strengthen customer relations
• Advised accounts of new products and service that were available to increase sales…
• Achieved recertification for HLAC (Healthcare Laundry Accreditation Council) for the Clackamas, Oregon service center.

Wilsonville, Oregon

Responsible for strengthening and building new relationships in assigned territory. I strived to provide excellent customer service to the residents and commercial businesses in the States of Oregon and Washington. Grass roots marketing allowed continual growth that entailed speaking to current customers and possible customers, both residential and.

Lake Oswego, Oregon

My duties involved patrolling assigned geographical areas by emergency patrol vehicle to help prevent crimes and to enforce federal, state, and city laws and municipal codes. I was responsible in observing, reporting, and acting on conditions conducive to crime and danger. I was responsible for issuing citations, making arrests and taking the appropriate.

Manzanita, Oregon

Duties involved patrolling assigned geographical areas by emergency patrol vehicle to help prevent crime and to enforce federal, state, and city laws and municipal codes. I was responsible in observing, reporting and acting on conditions conducive to crime and danger. I was held responsible in issuing citations, making arrests, and taking the appropriate.

Bachelor Of Science (Bs), Administration Of Justice

Associate Of Arts (Aa), Liberal Arts And Sciences/Liberal Studies

Activities and Societies: Associates Degree - Liberal Studies