Security Operations Manager with a strong background in customer service both in the public and private market sectors. Providing planning and operational management to improve operational security performance to both internal and external customers. A proven background in providing coaching, training and mentoring to build a cohesive team to achieve individual targets and company objectives. Experienced in developing and introducing new procedures and technologies to further improve the department and companies performance and level of service to both internal and external csutomers. Strong background in communications, problem solving, asset and staff protection, ensuring compliance, training management and investigations. Key Skills:• Problem Solving• Attention to detail and methodical with an investigative mind• Problem Solving• Training and Development• Delegation • Customer Service• Team Leadership and Motivation • Communication • Flexibility • Adaptability • Organisation• Time Management