Carlos Martin

Carlos Martin Email and Phone Number

Technology Management Executive | Product Management | Artificial Intelligence & Large Language Models | Automation | Business Performance | Corporate Strategy | Digital Transformation | Board Member @ MACAMI Group
Carlos Martin's Location
Austin, Texas Metropolitan Area, United States, United States
Carlos Martin's Contact Details

Carlos Martin work email

Carlos Martin personal email

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About Carlos Martin

Carlos Martin is a performance-driven, innovative, and forward-thinking Technology Management Executive, delivering best-in-class consultation and advisory services to Fortune 500 organizations regarding robotic process automation (RPA) and artificial intelligence (AI). He leverages cutting-edge technology to optimize and automate organization-wide systems, processes, and operations while restructuring and transforming work requirements to successfully eliminate costs and reduce workforce capacity. He offers 20+ years of transferable experience in achieving extensive operational efficiency and business growth through delivering innovative technology integration for valued client organizations. He champions all aspects of software lifecycle management and development; robotic process automation; transformational change management; artificial intelligence; client engagement, onboarding, and retention; risk management; and cross-cultural communications.Throughout his career, Carlos earned a winning reputation for coaching and mentoring large global organizations, including Telefonica, Pfizer, and United Technologies, among others, regarding RPA process implementation, benefits, methodologies, and best practices. His main achievements include participating in a small and select team to deliver a comprehensive RPA and AI presentation as a subject matter expert and industry leader at the White House, Washington, D.C. (2018). He possesses a track record of consistently exceeding expectations, driving customer success/achievement through delivering premium RPA services during the engagement lifecycle, and realizing enhanced project outcomes. He implements automation best practices to generate continuous process improvements, streamline operations, and drive cost optimization while maximizing efficiency and productivity across the organization.As a concept to completion driver, Carlos manages multiple technology-focused projects and initiatives simultaneously, utilizing prioritization and time management capabilities to complete deliverables on time and in alignment with strict requirements. He operates as a liaison regarding organization change while aligning products and services with specifications to achieve win-win outcomes and mutually beneficial agreements with valued clientele. He onboards new clients and identifies bottlenecks in customers’ business organizations while employing a digital workforce to implement robust processes as well as bridge business and technology gaps.✍ ✉ https://macami.ai

Carlos Martin's Current Company Details
MACAMI Group

Macami Group

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Technology Management Executive | Product Management | Artificial Intelligence & Large Language Models | Automation | Business Performance | Corporate Strategy | Digital Transformation | Board Member
Carlos Martin Work Experience Details
  • Macami Group
    Managing Director
    Macami Group Aug 2022 - Present
    Cedar Park, Texas, Us
    Operate within a multifaceted and all-encompassing Executive-Level role, building strategic alliances with key partners and stakeholders on a global basis while leading business performance initiatives from concept to execution. Deliver consultation and advisory services on robotic process automation and artificial intelligence to drive competitive advantages for client organizations. • Administer client business engagements, projects, and initiatives involving robotic process automation strategies and best practices to drive automation, efficiency, and productivity while elevating revenue growth and profitability, promoting business expansion, and increasing return on investment (ROI). • Leverage new/emerging technologies such as AI, BlockChain and Web 3.0 while facilitating technical initiatives for diverse clients from concept to execution. • Operate as the client liaison and utilize project management best practices to direct multiple initiatives from inception to implementation. • Successfully optimize organization systems, processes, and operations while restructuring and transforming work requirements to eliminate costs. - Oversee client engagements and cross-functional communications while supervising end-to-end project execution. • Synthesize, orchestrate, and communicate complex concepts in a simplified manner on robotic process automation and artificial intelligence.
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  • Macami Group
    Program Manager Ai Programs | Ai Product Owner
    Macami Group Aug 2022 - Present
    Cedar Park, Texas, Us
    Assess, plan, educate and execute Intelligent Automation programs to ensure maximum return on investment, scaling, and optimal performance of the practice.• Perform process selection tasks and workshops to ensure return on investment maximization.• Perform evangelization work with the Center of Excellence team as well as with the business users, expanding the reach of the automation initiative, breaking down perception barriers.• Guide and review users in best practices of documentation of Intelligent Automation processes, following the standard ROM/Practice model or our Agile version.• Educate and ensure planning and design phases are carried out properly so that Intelligent Automation solutions are well thought out from the operational impact to the business area to the design of the modules and objects which are part of the robotic solution. • Perform duties of the Design Authority role, ensure code adheres to best development and design practices. Train the COE team and establish a step-by-step process where developers deliver resilient, reusable, and scalable solutions.• Establish a well-planned testing practice that ensures positive and negative paths are tested, that the solutions will perform well under standard/excessive load, that meet processing SLAs, that all environments are smoke tested prior to receiving a solution.• Establish a rigorous delivery practice that ensures releasing new functionality to the customer every two to three weeks.• Assess and measure all aspects of the benefits an Intelligent Automation solution brings, such as expense/fine avoidance, saved time, error avoidance, increased customer satisfaction, increased sales, added business intelligence, etc.• Establish a communication practice that considers all the different groups of stakeholders (business users, executive sponsors, management, operations, etc.) and establishes a cadence and content for each to facilitate understanding and aide the evangelization process.
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  • Opportunity Austin
    Member - Global Innovation & Technology Committee
    Opportunity Austin Jun 2023 - Present
    Austin, Texas, Us
    The Global Technology & Innovation Committee is comprised of local active business representatives, investors, founders, and interested contributors providing guidance and support of Opportunity Austin’s 4.0 Innovation and International initiatives.
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  • Art From The Streets
    Member Board Of Directors
    Art From The Streets Jun 2023 - Present
    Austin, Texas, Us
    Provide technological and commercial advisory to help in the mission of the organization.
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  • Devnetwork
    Advisory Board - Enterprise Innovation
    Devnetwork Sep 2022 - Present
    San Francisco, Ca, Us
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  • Blue Prism
    Strategic Alliances Director, Brazil
    Blue Prism 2019 - Jul 2022
    Windsor, Connecticut, Us
    DIGITAL TRANSFORMATION | ROBOTIC PROCESS AUTOMATION | STRATEGIC EFFICIENCY EVANGELISTMARKETING PROGRAM LEADERSHIP | CROSS-CULTURAL COMMUNICATIONS ACCOUNT MANAGEMENT | CLIENT RELATIONSHIP MANAGEMENT• Serve as a subject matter expert on Automation Methodology (ROM) and support Fortune 500 organizations.• Received performance-based recognition (12/2021) based on closing the largest transaction in LATAM ($3M).• Optimized alliance ecosystem 63% in (1) year and alliance pipeline 200% by crafting robust strategies.• Revamped and turned around underperforming client business operations by steering at-risk flagship account growth, which generated $20M in annual ROI for the client.• Successfully managed and optimized account alliance 20%, along with improving overall efficiency.• Achieved ~2K followers in (6) months by leveraging key content strategy while cultivating and executing market penetration, operations framework, and country-wide strategy to achieve operational growth in Brazil.• Contributed towards maintaining flagship account in Brazil while steering cross-cultural communications throughout the USA, Canada, and Latin America (LATAM) involving high-stakes client project engagements.• Identify lucrative business development opportunities to propel return on investment (ROI).• Launched marketing and educational programs to increase in-country penetration in an efficient manner.• Employ consultative solution-selling best practices to align products with customer requirements.• Assume public speaking roles at various technology conferences using high-quality communication skills.• Facilitate client relationship management activities while building excellent rapport with customers.• Built robust market penetration strategy while delivering appropriate training for partners across Brazil.• Deliver robust consultation services to drive business process improvements.
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  • Blue Prism
    Delivery Enablement Manager
    Blue Prism 2017 - 2019
    Windsor, Connecticut, Us
    COACHING | RESEARCH & DEVELOPMENT | BUSINESS GROWTH | TECHNOLOGY INTEGRATIONPROCESS AUTOMATION | NEW BUSINESS DEVELOPMENT | PROGRAM PERFORMANCE• Mentored Forbes 500 Centers of Excellence across the Americas to drive RPA program performance and ROI.• Collaborated with the White House's Executive Office of President regarding robotic process automation (RPA) and artificial intelligence (AI) technologies’ reach and widespread benefits.• Coached prestigious consulting firms, including Accenture, Deloitte, and KPMG on robotic process automation.• Designed training materials for alliances involving artificial intelligence methodologies and strategies.• Facilitated Spanish localization efforts for enablement as well as developer and solution design accreditation.• Drove high-level client business growth via consultation and advisory services on robotic process automation and artificial intelligence benefits, along with steering seamless integration to MS Cognitive technologies.• Steered and directed ‘Enablement Management’ activities by training and coaching select partners in the Americas and Spain, and implemented Automation Center of Excellence.• Enabled key technology partnership with Appian while directing research and development (R&D) initiatives regarding integration to MS Cognitive technologies, such as Natural Language Processing (NLP), Computer Vision, and Translation.• Identified new business development opportunities for consistent organization growth and expansion.• Conceptualized and orchestrated comprehensive training programs and playbooks for ROM methodology.• Developed “ROM Tool Review Session” to strengthen and optimize the practice of ROM with partners.• Employed new technology integration while educating partners on IT applications.• Participated in initiating LATAM localization and building Brazil business.
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  • Ic² Institute
    Technology Viability Researcher
    Ic² Institute 2015 - 2019
    Austin, Tx, Us
    RESEARCH & ANALYSIS | SUCCESS RATE OPTIMIZATION | CLIENT SERVICES CONSUMER REQUIREMENT ANALYSIS | MARKET DEMAND ANALYSISNEW TECHNOLOGY ADOPTION | PRODUCT/TECHNOLOGY COMMERCIALIZATION• Researched and analyzed brand new technologies/ventures’ viability to assess success rate on a global basis and across the U.S. while delivering recommendations for product and technology commercialization.• Interpreted reports to analyze market size, risk, and opportunity while interviewing experts, users, and potential clients regarding technology to analyze consumer requirements/product demand across the market.• Uncovered intellectual property, marketing, manufacturing, and social barriers to new technology adoption.• Orchestrated and drafted comprehensive technology reports regarding the latest methodologies.
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  • General Motors
    Senior Project Manager – Crm
    General Motors 2014 - 2016
    Detroit, Michigan, Us
    PROJECT LEADERSHIP | AGILE METHODOLOGY | PROCESS IMPROVEMENTSCHANGE MANAGEMENT | NEGOTIATIONS | VENDOR ENGAGEMENT | BUDGETINGPROJECT RISK MANAGEMENT | RESOURCE PROJECTIONS/PLANNING• Oversaw $9M “Benefit Global Project” as well as delivered customer intelligence hub and peripheral consumer systems to 20+ markets across several regions using Agile methodologies.• Successfully migrated 100+ global third-party apps to consolidated data center within (4) months.• Improved change control and documentation processes, thus realizing 50% delivery optimization.• Delivered continuous availability infrastructure for new in-house eCommerce initiatives.• Facilitated migration and contract negotiations with third-party vendors to ensure successful application transition within a strict timeline while creating project plans to identify resource/budgetary requirements.• Coordinated and planned SOA services delivery while exposing Global Customer Hub to interlinked systems.• Orchestrated and provided executive summaries on budgeting and resource projections/planning activities.• Led the project team by building and motivating staff to meet project goals in alignment with business vision.• Provided status reports for senior leadership on all facets of project milestones, deliverables, risks, and issues.• Maintained appropriate and effective executive-level communications across the organization.
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  • Dell
    Senior Manager, Global Finance Back Office Sustaining Program, Corporate It
    Dell 2013 - 2014
    Round Rock, Texas, Us
    SYSTEM ADMINISTRATION | TEAM BUILDING | FRAUD DETECTION TOOL ENHANCEMENTFINANCIAL LOSS REDUCTION | PAYMENT SECURITY | BUSINESS NEGOTIATIONS DELIVERY PLANNING | BUDGET MANAGEMENT• Delivered 20+ enhancements, overseeing 45 applications —Distributed across the Americas, Europe, Middle East, and the Asia Pacific while creating a robust system for yearly spend plan, thus reducing overspend 50%+.• Monitored business prioritization, change control, budget spend, intake analysis, user acceptance testing (UAT), compliance, and communications to improve organizational delivery and benefits 200%.• Directed $2M budget, leading a virtual team of 10 business analysts and testers in Slovakia, India & Malaysia.• Maintained full accountability for overseeing all facets of back-office system administration on a global basis.• Tracked and resolved SOX and CSA gaps while providing executive-level reports on budget and expenditures.• Consistently earned increased responsibilities and promotion based on performance excellence.• Built high-performing teams to consistently achieve business goals and objectives on a year-over-year basis.• Improved global fraud detection tool to reduce financial loss and increase security for payment transactions.• Managed business negotiations, overseeing all facets of work prioritization, analysis, and delivery planning.• Successfully devised and implemented budget expenditure metrics and operational playbooks.• Established compliance processes and increased closure rate of audit items threefold from (2) years.• Chaired the Global Change Control Review Board, thus improving overall business engagement.• Technologies: Oracle Database and Business Suite, MS Access, and MS Office.
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  • Dell
    Senior Manager, Business Analyst Individual Contributor, Business Intelligence Organization
    Dell 2009 - 2013
    Round Rock, Texas, Us
    GLOBAL TAX SOLUTION DEPLOYMENT | DEFECT CLOSURE RATE OPTIMIZATIONGLOBAL TRANSACTION MANAGEMENT | TEAM LEADERSHIP• Architected seamless deployments for Dell’s global tax solution (Sabrix), thus achieving zero business interruption and integration with broad financial systems and processes.• Supported 200K global transactions per hour across the U.S., Europe, and APAC.• Achieved 20% defect closure rate by partnering onsite with 10+ resource team in Brazil for (2) months.• Trained international resources as well as managed support operations of the global tax system.• Analyzed and documented business requirements for global financial systems with precision and accuracy.• Steered successful coordination and requirement delivery of the Global Recurring Billing program.• Received recognition as a Key Lead —Ensuring delivery of a complex and highly visible program.• Performed a key role regarding global tax engine deployment —Featuring strategic high-availability system.• Liaised with remote development/testing teams to ensure requirement accuracy and on-time project delivery.• Technologies: OracleSQL, MS Office, SaaS, WebLogic, XML, Continuous-Availability Systems, COBOL, Tandem.
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  • Dell
    Software Development Leader, Finance It
    Dell 2006 - 2009
    Round Rock, Texas, Us
    COLLECTION PLATFORM INTEGRATION | NEGOTIATIONS MARKETING SYSTEM OPTIMIZATION | REQUIREMENT ANALYSIS• Architected collections platform integration for the U.S., Canada, and Mexico in an optimal manner.• Negotiated mutually beneficial and win-win contracts to accelerate platform delivery within (4) months.• Enhanced the U.S. and Latin America invoicing, sales, and marketing systems.• Supervised, trained, and coached junior developers and analysts to facilitate successful solution delivery.• Led business requirements analysis sessions, thus reducing process churn and accelerating solutions delivery.• Technologies: Oracle SQL and Business Suite, MS Office, SaaS, WebLogic, Continuous-Availability Systems, COBOL, Tandem, .NET, XML, C#.
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  • Dell
    Software Developer, Americas International
    Dell 2001 - 2006
    Round Rock, Texas, Us
    RECORD ANALYSIS | MAINFRAME PROCESS DEVELOPMENT DATA MIGRATION | PAYMENT SYSTEM DEPLOYMENT• Operated as the main contributor, analyzing 2M+ records and designing mainframe process for AR operations’ data migration to the new Oracle AR platform across the U.S., Canada, and Mexico.• Proactively architected and deployed a real-time credit card payment system in Mexico.• Cultivated, developed, documented, and supported sales, invoicing, AR, collections, and logistics systems for the LATAM region, thus enhancing system stability and improving the delivery cycle.• Increased process efficiency and reduced operational risk using standard software engineering principles.• Technologies: Oracle SQL and Business Suite, MS Office, SaaS, WebLogic, Continuous-Availability Systems, COBOL, Tandem, .NET, XML, C#.
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  • Dale Carnegie Training
    Supporting Coach
    Dale Carnegie Training Feb 2011 - Jul 2011
    Melville, New York, Us
    • Facilitated coaching support services in the US and Brazil regarding human relations, conflict resolution, and public speaking. • Performed integral role in supporting industry leading facilitators to support clients during engaging learning activities.
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  • Corpus Christi Allergy & Asthma Center
    Senior Software Developer
    Corpus Christi Allergy & Asthma Center 1998 - 2001
    • Developed proprietary programmable automation technology to correct human errors in CPT codes which resulted in improved health insurance reimbursements.• Coordinated with several departments to complete multiple projects in alignment with requirements.• Facilitated software changes regarding design and overall execution by using advanced analytical thinking and logical reasoning skills.• Managed integration and consulting projects while generating innovative strategies to meet corporate goals.• Cultivated, designed, and deployed the company’s intranet while creating automation technologies.Integrated the intranet with automation technologies to reduce human error in medical claims billing.• Technologies: Visual Basic, .NET, C++, Linux Scripting, Perl, HTML, XML, MySQL, MS-DOS Scripting.
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Carlos Martin Skills

Itil Program Management Business Analysis Software Project Management Agile Methodologies Process Improvement Cross Functional Team Leadership It Strategy Oracle Sql Change Management Project Planning Project Delivery Soa Saas User Acceptance Testing Pl/sql Risk Management Linux Cobol Visio Scrum Time Management Project Implementation Xml .net Cross Cultural Communication Skills Process Engineering Test Planning Visual C# Agile Software Development Life Cycle Oracle Sql Performance Testing Integration Testing Job Coaching Network Architecture Dns Load Balancing High Availability Mainframe Esb Weblogic Java Windows Organizational Communication International Relations Budget Process Unit Testing Sabrix

Carlos Martin Education Details

  • Texas Mccombs School Of Business
    Texas Mccombs School Of Business
    Technology Commercialization
  • Iteso Universidad Jesuita De Guadalajara
    Iteso Universidad Jesuita De Guadalajara
    Computer Science And Engineering

Frequently Asked Questions about Carlos Martin

What company does Carlos Martin work for?

Carlos Martin works for Macami Group

What is Carlos Martin's role at the current company?

Carlos Martin's current role is Technology Management Executive | Product Management | Artificial Intelligence & Large Language Models | Automation | Business Performance | Corporate Strategy | Digital Transformation | Board Member.

What is Carlos Martin's email address?

Carlos Martin's email address is ca****@****ism.com

What is Carlos Martin's direct phone number?

Carlos Martin's direct phone number is +151236*****

What schools did Carlos Martin attend?

Carlos Martin attended Texas Mccombs School Of Business, Iteso Universidad Jesuita De Guadalajara.

What are some of Carlos Martin's interests?

Carlos Martin has interest in Coaching And Motivating Teams, International Business, Feasibility Analysis, See 23, Release Management, Operational Leadership, It Shared Services, Software Upgrades, Itil And Best Practices, Training And Development.

What skills is Carlos Martin known for?

Carlos Martin has skills like Itil, Program Management, Business Analysis, Software Project Management, Agile Methodologies, Process Improvement, Cross Functional Team Leadership, It Strategy, Oracle, Sql, Change Management, Project Planning.

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