Martin Bauer Email & Phone Number

Seattle, Wa, Us

· Managed 5 different teams supporting the supply chain and merchandising engineering group. · Responsible for operational excellence of the supply chain and merchandizing technologies across all Whole Foods Market (WFM) physical and online sales channels, devices, and locales worldwide. · Own the core services powering WFM’s inventory management, item planning and forecasting, TM tools, space planning, food safety, and outbound fulfillment software and self-service tools.

Bloomington, Minnesota, Us

Director of our Premier, Enterprise Network and Data Center teams within the Customer Success Center

Bloomington, Minnesota, Us

Senior Manager overseeing the Enterprise Networking, Data Center, Microsoft, Call Recording, Software Release Management, and Service Management (Change, Problem, Event, and Knowledge Management) teams.

Bloomington, Minnesota, Us

Tier 3 Manager of the Avaya Premier team within the Customer Success Center

Eagan, Minnesota, Us

Tier 3 Manager of the Avaya Premier support team within the Managed Services Support Center

Eagan, Minnesota, Us

Technical Team Lead for the Microsoft Managed Services Team

Pleasanton, Ca, Us

Austin, Tx, Us

Internal IT Operations Manager for Catapult's corporate infrastructure.

Paducah, Ky, Us

• Provided teir-4 support for clients Exchange, OCS and Lync case escalations.• Held lead Microsoft infrastructure team lead role, responsible of managing group of engineers as well as providing support and guidance of peers.• Worked with Microsoft Product Support to identify and resolve software bugs• Provided advice and guidance for bank and credit union IT staff.

• Designed, implemented, and documented major projects on Microsoft messaging platforms• Upgrade, Cross Forest, and High Availability implementations of Exchange• Installed and configured OCS/Lync including voice, presence, mobility, and third-party federation.• Worked with clients to develop solutions to fit their business needs while staying within budgets.

• Assisted in the design and implementation of in house tier 3 datacenter• Responsible for the installation, configuration, and maintenance of equipment in the datacenter• Design, deploy, and administration of System Center Configuration Manager• Implement and maintain virtual server infrastructure using Microsoft Virtual Machine Manager, Hyper-V, and Virtual Server 2005• Responsible for compliance with SAS-70 Type I and II Audit• Manage compete company inventory of servers, laptops, and IT assets.

Developed and maintained ASP .NET and C# based software for the restoration industry.

Us

Assisted the IT department with moving workstations, printers, and helping fix issues.