Martin Colebourne Email & Phone Number

Mountfitchet, Gb

London, United Kingdom

Mosaic Smart Data is a startup providing analysis and monitoring tools to banks and other financial institutions to help them understand their transaction flows. As the sole in-house designer and product lead I played a number of roles for the company, including UX design, day-to-day visual design for the product, overseeing the UI development team, QA testing and developing concepts for the product vision. Key achievements:- Overseeing a significant visual redesign of the product, improving consistency and quality of the implementation.- Leading the design and analysis for several new features, including multiple asset-class support, new visualisations, transaction-level drilldown and client perspective view.- Producing concept designs for a mobile app.- Designing and running user surveys using Surveymonkey; running online user feedback sessions with users.- Running the front end development team for several months, introducing improved planning and sprint processes.- Rationalising the company Jira implementation from multiple projects into a single project and sprint cycle.- Rationalising the usage tracking and reporting for the product.- Creating an HTML5 help portal for the product and wrote the initial help content.

London

London And Cambridge, Uk

London, United Kingdom

Usage tracking for Autobahn has been in place for several years, but only limited use was being made of this data. Working with Tableau - a market-leading data visualisation package - I developed analyses of key aspects of the system, showing how regularly users launched apps, what they searched for, and which apps were used the most. The analysis impacted product management strategy, leading to a shift in investment. I undertook an analysis of the current ranking rules for Autobahn Search and developed a mathematical scoring system to rate the effectiveness of the results. This was used to test 48 different configurations, plotting the results using data visualisation techniques in order to find the optimum settings. Negotiation management tools help Sales and Traders within the bank to communicate orders and pricing and execute trades, replacing much of the traditional voice-driven workflow. I worked to extend the tool to support Repo products, redesigning the overall layout and structure to consolidate several versions into one design and future-proof it for support of additional products in the future.

London, United Kingdom

Short contract helping to create a pitch for a mobile app for a major UK charity.

London, United Kingdom

Working alongside a large team of interaction designers and visual designers I provide a bridge between design and technology. I maintain an understanding of the varied technical challenges across the Eikon platform and help the design team to achieve their aims by targeting their efforts and presenting their work so as to align with the technology, rather than against it. I also take on specialist projects that affect the platform as a whole, or particularly require cross-domain expertise. PageExpress is an innovative content management system to allow product managers to take direct ownership of the publishing and maintenance of simple content pages. The aim was to simplify the previous process and reduce a turnaround of six weeks, to one where a page could be created in minutes. I worked on every aspect of the project, from architectural discussions, to design of the editing interface and the output components.Eikon 4.0 represents the biggest change to the product since its introduction in 2010. I worked on every aspect of the design of the core desktop, including: Concept work to envision and illustrate the basic design and workflows; Analysis to divide up the product into multiple Apps; Designing workspace and window management behaviours; Collaborating with visual designers to create and implement the visual signature; Designing the App Library.

London, United Kingdom

Led the Interaction Design team within the User Experience group as we expanded from 15 to 25 people. Responsible for overseeing design work, leading product engagement and hiring new talent.Following on from the release of Eikon, the design team were charged with developing a vision for the future of the product, taking as its starting point the concept of becoming a true open platform, allowing third parties to contribute. I took a leading role in the project, which proposed changing the product model to that of an operating system; dividing the product into Apps; creating workspaces from floating windows; and introducing an App Library.Eikon 3 was the first significant enhancement to the user interface of Eikon since its launch. I redesigned the interaction of the desktop, based on principles from the Nova project, but working within the confines of a very short project. I also took responsibility for implementing a new visual signature in the container - rebuilding around 150 assets and iterating them multiple times to achieve the best possible results given the limits of the C++ implementation.

London, United Kingdom

Leading a team of 4-6 in the design of the Eikon desktop and developing standards for the platform.Detailed design work for Eikon 1.0 throughout its development, providing interaction and visual designs and responding to requests from development. Helped to organise and run over 100 user tests to resolve issues and make iterative improvements to the product over the course of multiple sprints. Recognised as one of the 40 most influential people in the delivery of Eikon.As Eikon went to market, I worked on a prototype exploring the next generation of the product (Eikon Next Iteration). The design work pushed the integration of content and functionality to its logical conclusion, unifying the product into a single navigation scheme and a single container. We also explored the potential uses of autosuggest, integrating content, destinations and commands into a single system. The concept was implemented as a proof-of-concept in an agile environment and using WPF - at that time a new technology for the company.

London, United Kingdom

Provided design leadership to the User Experience Group, setting design strategy and overseeing work across multiple projects. Contributed to multiple upgrades to Reuters flagship 3000 Xtra product across version 5.0 and 5.1. I took the lead role in designing a major upgrade to 3000 Xtra, codenamed Utah, aimed at simplifying the overall experience; integrating a powerful central search capability; integrating multiple, inconsistent web-based capabilities into a single navigational framework; providing a solution for asset sharing between an installed premium product and thin-client lower-tier product; and updating the visual design. Worked to sell these concepts to the business. This work would ultimately become a new product - Thomson Reuters Eikon.

London, United Kingdom

Usability testing, expert reviews and interaction design for a range of products including: Reuters Desktop; Next Generation Dealing; Multimedia News Component; and Service Alerts. Played the leading role in the design and testing of a new multi-product search capability. My role included user interface design, user testing, specification and aspects of the index design. Created the static rank rules for the initial release and contributed to the redesign of the ranking mechanisms and algorithms. The search capability was first used in the release of 3000 Xtra v5.0 and led to a 40% reduction in data-related support calls.

Usability testing, field research and expert reviews for a range of clients including online publications; financial services; recruitment sites; ISPs; shopping sites; health information services; interactive TV; and Mobile services.I also took a leading role in developing Serco’s in-house usability laboratories, working with contractors to complete the system; installing enhancements; and providing technical support and training to other consultants.

Msc, Ergonomics (Distinction)

Bsc, Psychology (First Class Honours)

Final Year Project: “Colour Categorization in the Grey Squirrel” - Winner of the department's Sage Project Prize Chilvers R., Colebourne.