Martin Feil Email & Phone Number

Identify business needs, collect requirements, create business requirements documentation, obtain buy-in from executive team and other stakeholders. Create and maintain web applications that support business processes. Deploy software to servers and maintain code versioning history. Maintain staging environment for QA and training. Provide support/training/documentation for created systems and facilitate user acceptance. Create and maintain console applications and SQL structures that transfer data to/from third parties. Screen incoming third party data for discrepancies, duplication and incomplete records. Maintain AD authenticated, role-based data security to protect PHI and ensure HIPAA compliance and privacy best practices.

Maintained intranet web page and tech wiki. Online presentation and web conference Moderator. Resolved audio and video connectivity and playback issues. Trained and prepared to offer client support for over 30 product offerings.

Scripted front-end form-fill tools and web automation macros. Resolved problems with software patch and updates applied to over 15k hosts. Provided hardware support for routers, printers, projectors and scanners for 134 locations. Supported clerks in financial and customer record management.