Martin Darmawan Email & Phone Number

Over 25 years of experience in the healthcare industry, have fueled my passion for improving community and patient outcomes. My diverse skillset spans commercial, operations, customer service, logistics, and supply chain management. I am a continuous learner, always seeking new ways to leverage my expertise to better serve the healthcare industry and ultimately save lives.Leadership Highlights:Sales Operations: Managed high-performing teams securing business from hospitals, institutions, government agencies, and key accounts. Led change initiatives to optimize team performance and workflows. Cultivated strong relationships with key stakeholders.Marketing: Led the development and execution of marketing strategies, driving market penetration through targeted activities. Fostered relationships with key stakeholders and KOLs in the pharmaceutical and medical device markets.Branch Operations: Spearheaded sales, collections, budget, service levels, and P&L performance. Streamlined daily operational processes while driving continuous improvement towards operational excellence.Supply Chain & Customer Service: Managed a team overseeing import, warehousing, transportation, demand forecasting, and replenishment. Set clear SLAs/KPIs and empowered teams to achieve them. Ensured efficient order fulfillment and addressed customer concerns via a national call center.Management Information Systems: Led a team of SAP experts, implementing IT-driven operational improvements. Managed central databases and oversaw KPI and executive report generation for internal and external stakeholders.Business Management: Liaised with key stakeholders to ensure smooth strategy execution within internal operations. Set sales and discount targets, communicated business strategies, and built compelling business cases for new initiatives.People Development: Built and adapted teams to address organizational changes. Developed training programs and mentored management trainees. Fostered a culture of continuous improvement, encouraging team members to excel. My dedication is evident by my willingness to take on challenging roles across the organization.

Listed skills include Sales Operations, Management, Strategy, Marketing Strategy, and 31 others.