Vice President Business Development
CurrentEvery Chargeback Tells a StoryChargeback Gurus helps merchants thrive in a very complicated payments ecosystem. Combining payments and chargeback data with expert analytics, our specialty is understanding consumer behavior from the payments and chargeback data, and identifying root causes of true fraud, friendly fraud, and merchant error. We then use this information to recover revenue, reduce exposure to chargebacks and to help merchants improve overall customer satisfaction.My focus is business development, which includes enterprise sales, developing and nurturing our partner programs, and developing service differentiation.