- Salesforce Admin knowledge > assess and map processes at system level > expert objects and fields management > building complex automations (flows, screen flows, email automations etc.) > user-friendly interfaces and notices > building complex and ready to use database > database import, export, update > user and license management, permissions > Salesforce products knowledge > system security > build connection with external systems- Team members management, coaching- maintaining motivation- monitoring and managing the work of the team- KPIs measurement- project management- documenting and rewriting sales workflows with the Sales Manager (Microsoft Visio experience)- participation in company objectives- sales funnel monitoring- sales target planning

-Salesforce user experience-Salesforce CRM redesign with extrernal consultation team -B2B Lead qualification- Contact potential customers in Central-Europe via phone or e-mail - Generate opportunities- Zoho experience- Administration- Close cooperation with sales and marketing teams- Customer support- Cooperation with Mathworks- Participation in training organization

- Generate opportunities- Salesforce experience- Administration- Close cooperation with sales and marketing teams- Customer support- Cooperation with Mathworks- Participation in training organization

- B2C Customer support- Services opportunity for customers- Contract conclusion- Error reporting- CRM experience- Warehouse logistics- Money management- keeping cash book- close cooperation with back office and technical team

- Customer satisfaction: reply to customer questions immediately - Sales experience in Telekom shops- Technical support in Telekom shops- Arrangement of shop space