Clearance. Wing Process Manager - Continuous Process Improvement [CPI] SME for areas requesting assistance. Review of major inspection results, process mapping activities and process improvement activities. Manage reporting systems for documenting training and final certification of Yellow Belt, Green Belt, and Black Belt practitioners. AFWERX Evaluator. Conduct organizational studies/analyses and/or assist in review of functions and work processes - provide consultation to improve mission effectiveness, resource efficiency, and resource savings. Collect, analyze, and report data to senior management for use in key resource allocation decisions.

• Strategic and Operations mentoring.• Expertise in Portfolio and Program Management.• Provide training sessions for diverse audience relating to regulatory requirements.• Maintain data and track and analyze trends for noncompliance risks, Human Research Protection.• Provide Regulatory expertise and guidance for Hospital Leadership, Research Committees, Information Security Officer(s), Privacy Officers, Investigators, study teams and other interested parties , relating to human subject research, animal and laboratory safety, data/info security, and research misconduct. • Keep current with changing regulations, legislation, guidance and standards, evaluate and communicate to Facility Leadership, Research Administration, Research Committees, Investigators and research study teams on how changes will affect the research program. Provide guidance for implementation.• Ensure prompt and accurate reporting of incidents of non-compliance, including data security and/or privacy, laboratory safety or animal to Facility Leadership, Research Administration, VA Office of Research Oversight, Office of Research Development and other applicable entities.• Perform routine and for cause regulatory, Informed consent and HIPAA audits involving Human subjects, animals and laboratory safety, monitoring compliance to VHA, and other applicable agency requirements. Report findings to Investigators, facility leadership, Research Administration and Research committees, and regulatory agencies as necessary.• Maintain records of audits, prepare and disseminate audit reports to applicable parties• Provide recommendations to Research Administration and Investigators to develop and implement action plans for performance improvement and resolution of instances of non-compliance.• Assist FDA, ORO, RSAW, RISP, VA Privacy site visits as necessary.• Collaboration with Research Administration to review new or updated policies for compliance to current regulatory requirements.

Human Resources: Advisory operations for strategic planning, business partnership, quality assurance, project planning, and process improvement. Provides training, program review, mentoring, human resources management, and systems and technology expertise to resolve a series of increasingly complex issues. Utilizes project management, LEAN, and Six Sigma methodologies.- HR Business Partner- Strategic Operations Design- Change Management- Business Process Reengineering- Operations Analysis- Process Analysis- Process Flow Mapping- Process Description Mapping- Use multiple HR systems

- E-Verify Program Administrator.- Assists with managing eOPF information systems [electronic Official Personnel Folder] for 45,0000+ staff- Processing HR actions using multiple HR Systems- Process mapping across multiple systems- Process Design/Re-Design- Training design- Strategic design/re-design- Presenter for New Employee Orientation

- Data Analysis- Operations Analysis- Process Analysis- Process Flow Mapping- Process Description Mapping- Support the National Temp Team: Receive and process applications for positions across the U.S. - Use multiple HR systems and ensure accuracy of data.- After-Action-Review [A.A.R.] planning and analysis- Systems DesignAdditional:- Serves on the 508 Compliance Forum [dedicated to 508-compliance in the Forest Service]

- Short Term Contract as County Auditor for Quality Assurance/Improvement activities- Audit and measure of processes in relationship to established Policy and Procedures- Provide professional feedback and insight regarding current and proposed process improvement activities- Process flow mapping to close GAPS between desired state and actual state of operations- Evaluate compliance with ACA accreditation standards [American Correctional Association]- Evaluate compliance with NCCHC accreditation standards [National Commission on Correctional Health Care]

- Leader in the Quality Department comprised of Clinical and non-Clinical professional staff, and plans/coordinates HEDIS audits, regulatory reviews, and Health Plan NCQA operational evaluations. - Program Operations and Project Planning. Managing multiple high $ budgets.- Contract negotiation/management; vendor management- Program managed NCQA HEDIS validation audit- Program managed the NCQA Health Plan Program- Health Plan Patient Safety Committee- Health Plan Delegation Work Group- Managed the Quality of Care clinical review team- Experience includes managing all phases of the Quality department including staffing, HEDIS onsite audits, medical record review chases, performance monitoring, and education outreach to over 400,000 members.

* Quality Improvement: RCA, FMEA, QI management, PI projects and Performance Measure projects: coordinating, facilitating, overseeing project planning and development of baseline/benchmark and change comparison data to measure improvement.* Managed/led the HEDIS Program for the Health Plan.* CMS Stars program* Revamped the Quality of Care program: developed new data streams, evaluation , and data protocols.

Emergency Management command staff training + experience as Liaison OfficerBusiness Development: Coordinate, and facilitate various traditional and full matrix organizational strategic/planning process improvements, healthcare quality initiatives, and CQI / CQA projects. Organizational Culture: Member - UNMHospital Health Literacy Task Force. Created training and education designed to reduce barriers, improve access, and create new partnerships between patients and providers.Quality Improvement / Regulatory consulting: for diverse groups such as: Pediatric-Inpatient, Pediatric-Outpatient, Pediatric-Hospice, and Adult and Pediatric Behavioral Health Units. Coordinated SURVEY preparations for Pediatric DME area audits. Strategic Process Improvement planning and implementation.Project Management consulting for Medical Records/Health Information Management, QA/QI/PI for Pediatric NICU Blood Stream Infection studies with IRB reporting, QA/QI/PI for Pediatric Asthma reporting to TJC and IRB.Conducted surveys, audits, and performed detailed medical record abstractions for TJC measures, and Conditions of Participation [COP's].Present and disseminate information to professional individuals, groups, and organizations. Audit for compliance with external and internal benchmarks. Conduct PEST, SWOT, PDSA and HFMEA process evaluations. Lead surveys, coordinated audits, and performed detailed medical record abstractions for TJC measures.

Organization Design: Strategic modeling: creating long term and short planning - collaborating during development of the planning. Professional partnering with health care leaders and providers. Instructional design and delivery: multiple projects from start to completion. Conduct workshops and training in-person and via webinar [synchronous delivery combined w/ e-Learning] formats; review internal processes and information exchange systems. Organizational Culture: Conduct and analyze: Needs Analysis surveys. Instructional design of new training course material for end-users. Following Kirkpatrick's concepts for developing and utilizing Level 1, 2 and 3 impact assessments, aligned to company strategic planning.

• Selected to collaborate on numerous company initiatives and operational tests: providing strategic and tactical feedback, implementation process improvement recommendations, training, and administration management.• Performed regulatory and compliance monitoring for over 350 staff: provided human relations reports as needed. • Monitored change management process and provided feedback to seven aligned team managers.• Measured compliance through analyzing/synthesizing reports and two years managing cross-functional projects.• Managed multiple cross-functional projects for three departments.

Enlisted Surface Warfare, Certified Instructor/Trainer, Command PQS Officer, Assistant Command Training Officer, assisted recruiting/background-review/research, and development/management of multiple high dollar budgets. Directed major command programs.Certified instructor: [NEC 9502] Instructional Design and Training Program Management.USS Ticonderoga, CG-47USS Ajax, AR-6 [decommissioning crew member]USS Fife, DD-991