Martine Vedvik
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Martine Vedvik Email & Phone Number

Senior Manager - Technical Support Manager for Retail and Wholesale at EG A/S
Location: Oslo, Oslo, Norway 11 work roles 4 schools
1 work email found @kappahl.com LinkedIn matched
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Work email m****@kappahl.com
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Current company
EG A/S
Role
Senior Manager - Technical Support Manager for Retail and Wholesale
Location
Oslo, Oslo, Norway
Company size
3033 employees

Who is Martine Vedvik? Overview

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Quick answer

Martine Vedvik is listed as Senior Manager - Technical Support Manager for Retail and Wholesale at EG A/S, a company with 3033 employees, based in Oslo, Oslo, Norway. AeroLeads shows a work email signal at kappahl.com and a matched LinkedIn profile for Martine Vedvik.

Martine Vedvik previously worked as Senior Manager - Technical Support Manager for Retail & Wholesale at Eg A/S and Customer Operations Manager at Front Systems As. Martine Vedvik holds Master Of Science - Ms, Business Analytics from Bi Norwegian Business School.

Company email context

Email format at EG A/S

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{first}.{last}@kappahl.com
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Profile bio

About Martine Vedvik

With a strong background in retail technology and customer support, I am passionate about driving success and satisfaction for clients through innovative solutions and services. As the Manager and Head of First-Level Support for Retail and Wholesale, I lead a dedicated team that provides top-tier support, ensuring our clients' needs are met efficiently and effectively.My journey in the tech industry began as a Technical Support Consultant at Front Systems AS, where I specialized in delivering advanced technical assistance for our omni-channel solutions. I excelled in diagnosing and resolving complex issues, collaborating with cross-functional teams, and developing support documentation to enhance customer satisfaction and minimize downtime.Before my current role, I was a Customer Success Manager at Front Systems AS. In this position, I focused on ensuring our clients maximized the value of our retail technology solutions. By managing client relationships, providing tailored training, and implementing data-driven strategies, I successfully drove product adoption and contributed to continuous improvement initiatives.

Listed skills include Microsoft Office, Teamarbeid, Microsoft Excel, Kundeservice, and 18 others.

Current workplace

Martine Vedvik's current company

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EG A/S
Eg A/S
Senior Manager - Technical Support Manager for Retail and Wholesale
Oslo, NO
Website
eg.dk
Employees
3033
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11 roles

Martine Vedvik work experience

A career timeline built from the work history available for this profile.

Senior Manager - Technical Support Manager For Retail And Wholesale

Eg A/S

Oslo, NO

Senior Manager - Technical Support Manager For Retail & Wholesale

Current
Eg A/S

Oslo, Norway

As the Manager and Head of First Level Support for Retail and Wholesale at EG AS, I lead a dynamic team in Norway, Sweden, and Denmark dedicated to providing top-tier support to our retail and wholesale customers. My role involves overseeing daily support operations, ensuring swift and effective resolution of customer inquiries, and implementing strategies.

Feb 2024 - Present

Customer Success Manager

Front Systems As

Oslo, Norway

As a Customer Success Manager at Front Systems AS, I ensure our clients maximize the value from our innovative retail technology solutions. My responsibilities include onboarding new clients, providing tailored training sessions, and offering ongoing support to help retailers seamlessly integrate and utilize our systems. I proactively manage client.

Dec 2021 - Jan 2024

Senior Technical Support Consultant

Front Systems

Oslo, Norway

- Support with ZenDesk as a ticket system for troubleshooting bank terminals, networks, system performance, accounting integrations and online store integrations (Miinto, Shopify, Zalando)- Analysis of support performance, KPI and improvement measures to streamline support- Maintenance of the contents of Confluence (internal wiki / KB)- Maintenance of the.

Feb 2021 - Dec 2021

Technical Support Consultant - 1. Line Support

Front Systems

Oslo Area, Norway

- Support with ZenDesk as a ticket system for troubleshooting bank terminals, networks, system performance, accounting integrations and online store integrations (Miinto, Shopify)- Analysis of support performance, KPI and improvement measures to streamline support- Maintenance of the contents of Confluence (internal wiki / KB)- Maintenance of the content.

Jan 2019 - Feb 2021

Shop Assistant

Rema 1000

Stathelle

May 2010 - Aug 2018

Shop Assistant

Kappahl

Stovner

Apr 2015 - Aug 2016

Shop Assistant

Cubus As

Vestby, Akershus

Sep 2014 - Apr 2015

Shop Assistant

Kremmerhuset

Brotorvet

Salgsmedarbeider

May 2013 - Jan 2015
Team & coworkers

Colleagues at EG A/S

Other employees you can reach at eg.dk. View company contacts for 3033 employees →

MH Mathias Haugaard Jørgensen Mathias Haugaard Jørgensen Colleague at Eg A/S Central Denmark Region, Denmark, Denmark View → KF Kim Fjord Henriksen Kim Fjord Henriksen Colleague at Eg A/S Central Denmark Region, Denmark, Denmark View → AD Anette Duckert Schmidt Anette Duckert Schmidt Colleague at Eg A/S Copenhagen, Capital Region Of Denmark, Denmark, Denmark View → MB Martyna Banaszek Martyna Banaszek Colleague at Eg A/S Warsaw, Mazowieckie, Poland, Poland View → PS Pia Sonn Pia Sonn Colleague at Eg A/S Copenhagen, Capital Region Of Denmark, Denmark, Denmark View → AM Artur Michalski Artur Michalski Colleague at Eg A/S Warsaw, Mazowieckie, Poland, Poland View → AR Anni Rytter Anni Rytter Colleague at Eg A/S Central Denmark Region, Denmark, Denmark View → BG Benni Grønvald Hansen Benni Grønvald Hansen Colleague at Eg A/S Central Denmark Region, Denmark, Denmark View → JP Jan Pstrokoński Jan Pstrokoński Colleague at Eg A/S Warsaw, Mazowieckie, Poland, Poland View → AF Andreas Falkenberg Andreas Falkenberg Colleague at Eg A/S Drammen, Viken, Norway, Norway View →
4 education records

Martine Vedvik education

Bachelor'S Degree, Liberal Arts

American College Of Norway
FAQ

Frequently asked questions about Martine Vedvik

Quick answers generated from the profile data available on this page.

What company does Martine Vedvik work for?

Martine Vedvik works for EG A/S.

What is Martine Vedvik's role at EG A/S?

Martine Vedvik is listed as Senior Manager - Technical Support Manager for Retail and Wholesale at EG A/S.

What is Martine Vedvik's email address?

AeroLeads has found 1 work email signal at @kappahl.com for Martine Vedvik at EG A/S.

Where is Martine Vedvik based?

Martine Vedvik is based in Oslo, Oslo, Norway while working with EG A/S.

What companies has Martine Vedvik worked for?

Martine Vedvik has worked for Eg A/S, Front Systems As, Front Systems, Rema 1000, and Nille As / Per Aarskog As.

Who are Martine Vedvik's colleagues at EG A/S?

Martine Vedvik's colleagues at EG A/S include Mathias Haugaard Jørgensen, Kim Fjord Henriksen, Anette Duckert Schmidt, Martyna Banaszek, and Pia Sonn.

How can I contact Martine Vedvik?

You can use AeroLeads to view verified contact signals for Martine Vedvik at EG A/S, including work email, phone, and LinkedIn data when available.

What schools did Martine Vedvik attend?

Martine Vedvik holds Master Of Science - Ms, Business Analytics from Bi Norwegian Business School.

What skills is Martine Vedvik known for?

Martine Vedvik is listed with skills including Microsoft Office, Teamarbeid, Microsoft Excel, Kundeservice, Microsoft Word, Powerpoint, Lederskap, and Research.

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