Hernan Martinez personal email
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With over 2.5 years of experience as a Workforce Management & Tools Lead at Voi Technology, I have developed and honed my skills in digital marketing, social media marketing, and analytical tools. I have successfully led and supported multiple projects and initiatives to optimize the user operations and customer service of the leading European e-scooter company.My mission is to leverage my expertise and passion for digital marketing to create and implement innovative and effective strategies that drive growth, engagement, and retention for online platforms and businesses. In addition to my professional role, I also enjoy being an Official Umpire at the Swedish Baseball League, a part-time role that I have been doing since 2007. This role has taught me how to be fair, consistent, and decisive in high-pressure situations.
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Web And Marketing ResponsibleAlpha Material Handling Oct 2023 - PresentStockholm County, SwedenIn my role at ALPHA Material Handling, I led the redesign and update of the company's web platform, incorporating photography, image editing, and text formatting to enhance user experience. I also developed and implemented digital strategies to improve online visibility and drive customer engagement, resulting in increased website traffic and lead generation. • Managed and tracked marketing campaigns, including SEO and SEM, leading to increased online visibility and customer engagement. -
Marketing ConsultantStellacura Ab 2019 - PresentStockholm, Stockholm County, SwedenAs a Marketing Consultant at StellaCura AB, I worked remotely to assist in marketing projects aimed at increasing company visibility and attracting qualified leads. By collaborating with the marketing team, conducting market research, and analyzing campaign performance data, I helped drive the company's growth and success. -
Official Elite Umpire At The Swedish Baseball League.Svenska Baseboll & Softbollförbundet May 2007 - PresentSweden
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Workforce Management & Tools LeadVoi Technology Mar 2020 - Jan 2023Stockholm, Stockholm County, Sweden• Led the comprehensive ownership of all customer service systems, including the successful implementation of a new CRM system (Kustomer), which elevated customer satisfaction by 15% by optimizing communication flows and operational efficiency. • Spearheaded a transformative CRM system upgrade, significantly enhancing the work environment for employees and accelerating the processing of customer inquiries from 1 day to mere minutes, demonstrating a strong capability in improving operational processes and customer experience. -
Team Lead User OperationsVoi Technology May 2019 - Mar 2020Stockholm, Sweden
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User Operations SpecialistVoi Technology Oct 2018 - May 2019Stockholm, Stockholm, Sweden
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Digital AnalyzerDin Webbstrateg Ab Apr 2016 - Feb 2018Jonkoping, Sweden• Led digitalization initiatives as a consultant, significantly enhancing client sales, website traffic, and brand visibility by strategically designing digital strategies to meet their objectives. • Conducted comprehensive training sessions for corporate clients and IHM Business School, focusing on leveraging digital tools for business growth, demonstrating expertise in personalized communication and customer engagement strategies. -
Traffic OperatorViaplay Sep 2014 - Feb 2016Stockholm, SwedenAdministered the traffic work at the Movies Department. -
Repporting SpecialistGoexcellent Sep 2011 - Sep 2014Stockholm, SwedenSummarize data, create and analyze reports to help management in decision making.
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Technical Support AgentGoexcellent Apr 2011 - Sep 2011Stockholm, SwedenWorked as a customer center representative helping the customer with both technical support as with their bills.
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A/V Technician (A/V Tekniker/Värd)Academic Work Oct 2010 - Apr 2011Stockholm, SwedenSet up presentation rooms, everything from design to the media production.welcoming and helping the hosts and guest at the presentations. -
Substitute TeacherVre Education Feb 2008 - Apr 2011Stockholm, SwedenA part time job while studying. Teaching children in different subjects
Hernan Martinez Skills
Hernan Martinez Education Details
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Media Technology -
FörsvarsmaktenLeader Of The Shooting Squad -
ThorildsplansgymnasiumHigh School
Frequently Asked Questions about Hernan Martinez
What company does Hernan Martinez work for?
Hernan Martinez works for Alpha Material Handling
What is Hernan Martinez's role at the current company?
Hernan Martinez's current role is Digital Marketing Manager.
What is Hernan Martinez's email address?
Hernan Martinez's email address is su****@****ail.com
What schools did Hernan Martinez attend?
Hernan Martinez attended Kungliga Tekniska Högskolan, Försvarsmakten, Thorildsplansgymnasium.
What skills is Hernan Martinez known for?
Hernan Martinez has skills like Customer Service, English, Coaching, Microsoft Office, Social Media, Teamwork, Microsoft Excel, Powerpoint, Microsoft Word, Social Networking, Project Management, Event Management.
Not the Hernan Martinez you were looking for?
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Hernan Martinez
Argentina -
Hernán Martínez
Enterprise And Solutions Architect | Lead Architect | Digital ArchitectKissimmee, Fl -
2csav.com, gmail.com -
Hernán Martínez
Argentina -
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