Martinez Larkin Email & Phone Number

Columbiana, Al, Us

Plano, Texas, United States

Process AnalystPlano, TXRepublic Finance/Organizational Skills Supervision & Leadership Training & Development Customer Service Relationship Building Good Work Ethic Problem ResolutionConducted process analysis on current paper processes to identify new methods and processes to reduce paper footprint within branch operationsCompiled data into compact, informational reports to distribute internally.Observed corporate protocols and procedures to secure sensitive and confidential data. Conducted business analysis of IT and Support focus functions with the aim at identifying areas of automationConducted root-cause analysis of IT support group business functions and needs Created a data-driven automation plan based on FTE supply vs FTE NeedReduced process lags by successfully managing and scheduling employees to optimize productivity while training staff on best practices and protocols.Collected and analyzed user stories and leveraged data to enhance and expand future process planning and solution strategies.Organized and conducted FMEA on all processes to ensure and identify potential failure + solutions with business processes.Conducted monthly meeting with senior-level executives aimed at reporting our operational capacity through data analytics.Operations Analyst / Underwriter II Plano, TexasRepublic Finance/Created and managed an informational webinar series to educate branch operations on underwriting requirements and lending techniques; this was particularly important due to the high turnover in branch operations resulting in the need for a consistent training program aimed at increasing branch underwriting knowledge and decreasing workload amongst the centralized underwriting groupIdentified operational and performance issues and worked with managers to resolve concerns.

Dallas/Fort Worth Area

Birmingham, Alabama Area

• Providing operational and administrative leadership for the branch team. Support Branch Manager in achieving business plan and sales goals by ensuring outstanding operational and administrative control, and service delivery. • Developing action plans to improve operational controls, mitigate losses, ensuring consistent customer service and a superior client experience. • Handling entire loan processing cycle; gaining experience promoting and selling services, evaluating loan applications, performing risk analysis and underwriting, making credit decisions, and administering loan closings. • Taking a proactive approach to minimizing loan losses; responsible for all aspects of past due account adjustments, including repayment of delinquent accounts, overcoming objections and finding alternatives to delinquency. • Acting as a loan underwriting officer, approve or deny consumer loans within lending authority limits and recommend credit decisions on loans over assigned credit limits to appropriate level of management. • Effectively overseeing systems administration while meeting and adhering to corporate, legal, and regulatory policies, guidelines, and requirements regarding compliance. • Performing personnel management functions including participating in recruitment of branch staff and providing training to employees regarding products, credit and delinquency decisions, difficult account problems, and servicing accounts.Other duties include: Marketing/Receivable Growth (direct and indirect) Underwriting Collection Control/Bad Debt Expense Customer Service Personnel – Hiring and Development Compliance with policies and procedures Systems Administration Provide input into Business Plan goals Achieve Business Plan goals P & L Accountability for branch operation Personnel Management – motivation, coaching, counseling, delegation, development2. Underwrites loans within limited underwriting authority

Tuscaloosa, Alabama Area

• Proactively achieve meal plan sales goals throughout the university and at orientations via person-to-person direct selling, tabling, dining events, and supporting the business office• Provide professional presentations to students and parents related to meal plan campaigns in order to solicit new business and potential opportunities• Act as a Dining Ambassador by communicating details of meal plans, declining balance accounts, payment options, and general information about Dining services. • Provide continuous support of dining activities by participation in dining events, meal plan campaigns, secret shops, intercept surveying and DiningStyle data collecting while also soliciting student feedback.

Dallas/Fort Worth Area

• Represented ALPHA Business Images at community-related events• Consulted in the development of promotional strategies to raise brand awareness among prospective clients with an emphasis on identifying new business opportunities• Fostered in the creation and implementation of “China Month” at Dallas/Fort Worth Airport • Analyzed and mediated the information transferred between our clients and the creative department within the company• Researched businesses around the DFW area and generated new business for the agency with the “Prospecting Team”

Tuscaloosa, Alabama Area

• Developed/Designed promotional strategies for upcoming showcases; including fliers, poster, etc.• Facilitated collateral with the field marketing team to help promote authors during their book signings• Assisted the Marketing Coordinator with basic administrative duties• Maintained and update the main website

Tuscaloosa, Alabama Area

Brundidge, Al

Bachelor'S Degree, Marketing And Advertising

Bachelor'S Of Science, Marketing