Brightfield Group helps CBD, Cannabis, and Wellness brands succeed by providing forward-looking insights powered by direct feedback, social listening, and machine learning.

Customer Success ▪ Voice of Customer ▪ Client Development ▪ SaaS ▪ Product ManagementResponsible for the strategy and oversight across Bizrate Insights’ revenue teams:Business Development – new logo acquisition; hunting; identifying and assigning prospectsCustomer Success / Client Development - account management; solution upselling; cross-selling; farming; analytics and recommendationsB2B Marketing – website design; content development & strategy, email acquisition campaignsBizrate Insights was previously owned by Connexity before being acquired by Time Inc. in 2016, then Meredith Corporation in 2018.★ Expand network and triple revenue during first year of Covid via improved partner relationships, cross-selling, and upselling partner solutions.★ Position the organization as an industry voice-of-customer leader through collaboration with thought leaders in the retail society encompassing Forrester, eMarketer, CommerceNext, and DigitalCommerce360 to strategically negotiate critical bartering deals.★ Develop a robust onboarding and training program, including Sales Playbooks, producing a growth in sales wins by 2x and a 400% expansion in marketing performance YoY.★ Directly accountable for total talent management comprising providing professional development, advancing career growth, and fast-tracking promotions.

Leadership ▪ Sales ▪ Retail ConsultingShape the face of Account Management and level of service provided to clients, while developing tools and products to meet their needs. Successfully served in a leadership position and member of the executive diligence team during the acquisition by Time Inc.Bizrate Insights, as part of Time Inc., was acquired by Meredith Corporation in August 2018.★ Provided information required for diligence, contract procedures encompassing alerting and rolling over, and concentrated on balancing direction and guidance while fostering a positive team environment.★ Initiated a mentorship program linking professionals across the organization building powerful networks, enhancing employee engagement, and boosting productivity.★ Created compelling content and engaged in the design decision-making procedures for the relaunch of the post-acquisition corporate website.

Client Development ▪ Inside Sales ▪ Team Management ▪ AnalyticsSenior management role responsible for securing and propelling the largest accounts to-date while developing long-lasting and trustworthy stakeholder relationships that continue to prosper in the present day. Direct day-to-day contact and top salesperson for the Internet Retailer Top 1000 (IR1000) brands including new client acquisition, Account Management, upsells, contract renewals for existing accounts, and customer support. Work independently with VP-level and C-level executives across Customer Support, SEO, Marketing, Research, Insights, etc.★ Built SaaS Business from $0 startup to $2M in less than 12 months.★ Acquired and maintained 40% of Internet Retailer Top 500 brands.

Account Management ▪ Ecommerce ▪ Online Retail★ Manage all aspects of the client relationship for a book of >60 clients from the Internet Retailer Top 1000 brands.★ Primary salesperson for the Internet Retailer Top 500 brands, acquiring more than 40 large brands annually.★ Supervised and trained junior Account Management and Customer Service personnel.★ Analyzed client data to provide actionable insights, including recommendations for process and site improvements.

Market Research ▪ Analytics▪ Analyze client data to provide actionable insights, including recommendations for process and site improvements.▪ Design and implement custom surveys based on client requirements. ▪ Collect and analyze data to create custom presentations based on findings from client data. ▪ Provide recommendations based on common industry trends and best practices.

Recommended course schedules to parents and students in grades 9-11 based on educational goals. Researches admission trends and assist 12th grade students with the college application process to gain university admission.★ 95% university acceptance rate for graduating seniors.

Served as primary daily contact for Porsche Cars North America and American Isuzu Motors, Inc. accounts in their proprietary research studies. Responsibilities included: managed monthly production of sales and service tracking studies; analyzed data to track monthly and quarterly trends; conducted ad hoc analysis.