Manny Martinez Email & Phone Number

Chicago, Illinois, Us

Chicago, Illinois, Us

Chicago, Il, Us

Direct all information technology services and manage IT team for a long-time leading multi-channel retailer of branded specialty food gifts

• Direct information technology activities for the largest independent provider of specialty substrate solutions in North America - serving print markets and the graphic arts industry for customers like Target, Shutterfly, and Walmart• Member of senior leadership team and responsible for oversight of team of telecommunication, application development and ERP specialists responsible for the engineering and architecture of an on-premise network of five geographically dispersed offices connected by MPLS• Responsible for creating and executing the IT strategy and budget• Designed and automated a business intelligence environment that extracted data from disparate sources, aggregated, and created dashboards for financial data analysis• Implemented $1.2M ERP system on time and on budget to replace antiquated DOS-based system• Integrated Warehouse Management System using a wireless Motorola infrastructure, enabling complete visibility to inventory levels at all sites and the location of orders throughout the cycle • Built real-time, fully integrated e-commerce solution in a joint effort with a consulting firm to offer full product range and custom pricing. • Instituted electronic data interchange (EDI) process that expedited processing of POs and electronic invoices, leading to full satisfaction from $7M customer, increase in orders, and improved A/R • Mobilized workforce with Surface Pros by working with developers to create applications as well as extend internal CRM software to the sales force. Enabled instant access to inventory levels, order entry, and data improving sales force productivity; and reduced calls to customer service.

• Managed network infrastructure, desktop support, router/firewall, and VPN support functions• Oversaw Terminal Server/ Citrix configuration and support, enterprise backup and antivirus/antispam implementation and support• Consolidated contract with AT&T to gain $120,000+ in yearly savings by creating a RFP process with all of the carriers to secure best nationwide coverage• Implemented VMWare ESxi that virtualized 15 servers to 3 • Instituted comprehensive backup and disaster recovery plan, including virtualization of all servers into the cloud, installation of Symantec BackupExec and tape library, and implementation of “Continuity of Operations” plan

• Supported network administrator in all network-based functions for a 16-site, 600-user base in a rapidly-growing business• Provided timely responses to first-level support issues, coordinated daily management of entire hardware infrastructure, worked with IT to support all business units, and maintained network security procedures. Managed help desk staff and provided new hire orientation • Installed, configured, monitored, and performed troubleshooting on PCs and related hardware on all OS platforms; Installed, configured, and maintained back- and front-end systems , as well as LAN and WAN connections at remote sites • Brought department into full compliance with software requirements, documented network and user base; and sought bundle packs and volume pricing discounts

Bachelor Of Science (B.S.), Pre-Medicine/Pre-Medical Studies

Education record