Stephen M. Email & Phone Number

San Francisco, CA, United States

San Francisco Bay Area

• Assist collections team with forecasting for quarter to ensure cash flow for upper management goals
• Assist with collections on bigger AR accounts if needed by comparing AR/AP history, terms, & collections process as a vendor and customer.
• Work with various banks and determine need to open/close lines of accounts as needed by other departments for long-term projects, including LockBoxes, check scanners, international accounts, etc.
• Work with banks on setting up merchant credit accounts as well for any projects requiring use of credit cards & be the point of contact for developers with company & financial contact for bank.
• Review & maintain Letters of Credit & assist in opening/closing with Operations Controller.
• Post cash for all RhythmOne in Microsoft Dynamics GP

San Francisco Bay Area

• Collections
• Process and set up new accounts, analyze customer financial condition and authorize customer credit lines
• Resolve all accounting (reconciliation) and administrative (billing) issues that may impede collections
• Proactively communicate the status of receivables balances to management, including preparation and delivery of periodic reports, and escalation of problem accounts.
• Document all collection efforts using Collection Manager in Great Plains, and other tools as necessary to maintain current files on all delinquent accounts.
• Establish strong working relationships with the sales team to support collection efforts on key accounts.

San Francisco Bay Area

• Collections
• Process and set up new accounts, analyze customer financial condition and authorize customer credit lines
• Resolve all accounting (reconciliation) and administrative (billing) issues that may impede collections
• Proactively communicate status of receivables balances to management, including preparation and delivery of periodic reports, and escalation of problem accounts.
• Document all collection efforts using Collection Manager in Great Plains, and other tools as necessary to maintain current files on all delinquent accounts.
• Establish strong working relationships with sales team to support collection efforts on key accounts.

Monterey, California

• Reconcile credit card/paypal submission deposits of over $200,000 with daily deposits reported by accountant
• Issue refund checks weekly
• Process Month End close and internal account write offs
• Reconcile credit card and PayPal submission reports with deposit reports to determine variances
• Research large prepaid transactions to determine if order is fraudulent
• Research invoices that have been witheld from daily invoice mailing file

Monterey, California

• Handle 40+ inbound calls daily, selling products or assisting in returns
• Use Minisoft 92 system for tracking orders or gather information and products
• Managed five corporate account with special shipping requirements and discounts
• Handle 20+ emails to resolve catalog requests, short shipped orders, or missed discounts
• Work with multiple departments to resolve any shipping delays

Monterey, California

• Created keywords for live products on Shop.com website for efficient search results
• Issued weekly reports to third party who would apply keywords upon review
• Apply keywords for certain items based upon season

Bachelor Of Science, Genetics

High School Diploma, General Education

Activities and Societies: Associated Student Body