Martin Callaghan Email & Phone Number

London Area, United Kingdom

Transforming New Look's UK and Ireland Network to State-of-the-art SD-WAN, Customer facing WiFi and leading edge Analytics

Hampshire, England, United Kingdom

I am an Associate at Cambridge Management Consulting which is a specialist management consultancy with an emphasis on digital transformation. Founded in Cambridge, in the UK, and with offices in London, Paris and Tel Aviv, we are an outward- looking, international business with consultants in nine countries.Using the talents of our experienced team and the latest digital technology, we will tackle our clients’ toughest business challenges. We maximise our extensive network to source the best in global talent, ensuring we bring the right team to every client engagement.Recent engagements via Cambridge MC:~ Service Improvements Manager Post Office Operational Business Change~ Program Mgr - Accountable for the Telecoms aspects of Moves/Adds/Changes of over 11k Post Office branches~ Management of Circuit Novations for Unitas

Hampshire

An independent IT and Telecoms consultant with in-depth experience in Service Management and Project Management domains.Recent engagements for BP,Contract authorship and negotiation of major RFP for Network Management ServicesTransition of Global Network Management from multiple incumbents into single GNM ($m's opex reduction). Transitioned 10k+ Network CI's dispersed globally.Integration of new Partner via API into a ServiceNow based Service Management Ecosystem for key ITIL disciplines.Network Transformation in readiness for SD WAN implementationConsultation on Network End of Serviceable life (EoSL) investment spendConsultation on Next generation network (SDWAN) RFSRe-negotiatiation of Global Voice Contract - achieved significant ($m's) multi-year savingsManagement of Global RFP for Voice SIP ServicesProject consultancy/assurance for ITIL based Service Management contract transition

Service Management of BP's EMEA Telecommunications and IT networks.Governance of complex Service Level AgreementsOversight of Project DeliveryCustomer Relationship Management and Escalation

London, United Kingdom

Supplier selection and negotiation for major Global RFPContract AuthorshipLarge budget accountability ($36m)Service Model DevelopmentSupplier Governance

London, United Kingdom

Responsible for all Maintenance and Network Provisioning Teams within the Optical (DWDM) and Voice (Alcatel S12) European networks.Established and managed the Technical Service Centre (NMC).Leadership of NMC, 1st & 2nd Line Engineering, Field Service Engineering and 3rd Party teams.

London, United Kingdom

Responsible for the Operation and Maintenance of the UK Segment of an International Voice Network (Ericsson AXE-10).Leadership of Engineering and Service Desk teams

London, United Kingdom

Responsible for the management of the Vodafone UK GSM Mobile Telephone Network. Leadership of a team of 24x7 Network Management Engineers.Operation of Ericsson AXE-10 and Nokia Mobile Telephone Exchanges, Radio Base Stations and peripheral equipment

London, United Kingdom

Variety of Engineering technical roles ranging from Exchange Maintenance through to Cable Television.Served an Engineering Apprenticeship and progressed to Technical Officer.