Martin Graham Email & Phone Number

Remote

Played a key role in the development of Kasa's current training program by creating a diverse range of training materials, including training decks, computer tutorials, standard operating procedures (SOPs), Job Aids, and online instructional videos, from inception to completionMade a significant contribution to the comprehensive audit of a substantial.

Dallas, Texas, United States/Santa Monica, California

Oversee daily operations in a retail environment and perform duties such as recruiting/training staff, budgeting, networking with suppliers/buyers, developing local advertising campaigns, establishing inventory schedule, and setting sales targets. Led the Santa Monica location through the ownership transition from Magellan's Travel to Bag' N Baggage..

Santa Monica, California, United States

Increased store profitability by acquiring and maintaining a strong, growing customer base. Performed daily retail tasks including handling cash transactions, updating merchandising displays, and resolving customer inquiries.

Dallas/Fort Worth Area

Maintained existing and new client relationships by handling 50+ customer interactions per day, answering inquiries, giving instructions, promoting services and solving complaints. Managed tank/railcar route schedule data and logs to maximize time and fuel efficiency.

Dallas/Fort Worth Area

Archived and kept track of the record retention schedule for multiple warehouses. Implemented changes in records management procedures and software as warranted. Coordinated delivery of any time-sensitive documents needed throughout the company.