IT Technician Training Instructor In Systems Administration

Developing an online tool that helps at-risk youth to get a better sense of themselves while also creating their own actionable plan for a better more successful future.

Directed technology operations, which encompassed service delivery, infrastructure and architecture, business systems, security, end-user services, and special technical projects. Conceptualized and directed initiatives to enhance business-critical areas including service desk, finance, technology inventory, and network availability, capacity, and performance.• Launched guest WiFi on moving train, and interfaced system with cloud-based, networked point-of-sale technology. • Captured near-immediate ROI from initiative to install camera system for train station, yard, and commissary. Sourced vendors and oversaw implementation. • Deployed broadband to all satellite buildings as far as ½ mile away, by standing up WiFi dishes between main and satellite facilities. • Applied innovation and ingenuity to implement wireless broadband network between all locations, overcoming technical and financial constraints. • Steered migration from Windows Server 2003 to Windows Server 2012/R2, and implemented new wired and wireless Ubiquiti network, both of which significantly enhanced workflow.

Principally guided IT and technical projects at CyberMill Technology Center, which served at-risk children in afterschool environment. Conducted server administration, deployed solutions to workstations and other devices, and maintained IT assets.

Designed, developed, and implemented technology solutions for business and nonprofit clients, conducted full scope of project management, and provided training to clients’ information services teams. Additionally, enhanced clients’ core competencies surrounding organizational ethics, leadership development, and values-driven management practices. Clientsincluded Little Pickle Press, Autodesk, Olivetti ATC, Custom Web Applications, Ministry Healthcare, People, Inc., People Unlimited, AAdhya, Plexus, and Pyramid.• Integrally contributed to defining UNIX systems administration function for Autodesk, which proved instrumental in their transition to SAP. • Articulated and mapped strategy for client to sell and distribute digital information across audio, video, and web platforms.

Launched niche technology and management consulting firm specializing in IT platform innovation for organizational assessment and ethics- and values-driven management. Articulated technical and product vision. Led engagements spanning management, telecommunications, service engineering, and training for diverse client base. Formulated long-term strategy for clients to leverage quality IT architecture and network-intensive solutions to optimize operations and maximize savings. Installed and directed local and remote technology team conducting operations, programming, and support for diverse client base, which included Wallenius-Wilhelmsen Lines, Clarica (nee The Mutual Group), Telus (nee Alberta General Telephone and Edmonton Telephone), Siemens, and ALCOA.Forged strategic partnerships with Global 2000 businesses centered on organizational culture and values issues including leadership development, and leadership coaching and mentoring. Conducted extensive research on technology, knowledge management, management, leadership, systems thinking, values, and intellectual capital, and presented findings at industry and academic conferences.• Conducted Interim CEO assignment to steer full-scale turnaround of underperforming operation. Achieved and maintained profitability, and provided leadership until permanent CEO’s installation. • Innovated web-based values management tool to replace PC model for client, who leveraged solution as core tool to win client engagements valued at $1M+. • Instituted large-scale integration methodology and modified web-based values measurement tool for organizations with up to 12,000 staff. • Defined cultural alignment process to facilitate understanding of cultural issues in M&A scenarios. • Launched a global web portal used for organizational leadership, and developed values-based language translation methodology, enhancing client engagement and delivery in multiple countries

Recruited among 1st faculty members for Leadership for the Public Sector Master's program. Designed and delivered curriculum for Leadership in Action course, distinguished as pivotal module in the program. Taught Values: Leadership In Action for new Master of Arts, Leadership program. Uses Values-based approach.