Martin Hart Email & Phone Number

Norwich, England, United Kingdom

Working with residents, community and voluntary groups, schools, GP surgeries, as well as other statutory agencies and internal NCC teams to explore the themes and opportunities coming out in conversations with residents of Mancroft ward. - Bringing together networks of local people and agencies to better inform the services and improvements in the area. - Taking an asset based approach to community development, starting with what communities can do for themselves. - Supporting… Show more Working with residents, community and voluntary groups, schools, GP surgeries, as well as other statutory agencies and internal NCC teams to explore the themes and opportunities coming out in conversations with residents of Mancroft ward. - Bringing together networks of local people and agencies to better inform the services and improvements in the area. - Taking an asset based approach to community development, starting with what communities can do for themselves. - Supporting ‘grass roots’ community efforts in the early stages, feeding in to the work of the Community Enabling Team and signposting to other agencies and sources of support if needed as projects develop. - Supporting resident groups around applications to adopt a green space - guiding them through the licensing process and supporting and advising around community engagement approach- Processing small grants through the Get Involved scheme- Offering advice around formal structures to emerging groups - Supporting the development of the King Street Area Network of associations, VCSE organisations, community groups and schools- Bringing together a collective of VCSEs working around access to form the Inclusive Norwich Partnership, and sponsoring a successful NCIL bid to fund their work around establishing best practice guidance to inform the city’s future infrastructure and development Show less

Norwich, England, United Kingdom

Supporting contact tracing coming from Norfolk County Council using email and Norfolk Vulnerability Hub to identify and contact residents who need to self-isolate. Supporting on distributing the Household Support Fund (HSF) a £400,000 fund to households in financial need before a deadline of March 2022. - Administration of awards via e-vouchers, direct payments to utility accounts etc.- Consultation with candidates to establish how their support needs can best be met. Signposting to… Show more Supporting contact tracing coming from Norfolk County Council using email and Norfolk Vulnerability Hub to identify and contact residents who need to self-isolate. Supporting on distributing the Household Support Fund (HSF) a £400,000 fund to households in financial need before a deadline of March 2022. - Administration of awards via e-vouchers, direct payments to utility accounts etc.- Consultation with candidates to establish how their support needs can best be met. Signposting to appropriate further support where needed.- Consultation with Officers in other front-line departments (Housing, Revenues & Benefits, CCT, Specialist Support) regarding referrals - establishing candidates’ support needs, how these can be met with the funds available, and other appropriate sources of support- Consultation with other local agencies (Norfolk Assistance Scheme, Norwich Foodbank etc.) to establish what support candidates have already received, and whether further support may be available through their services. Identifying where direct referrals may be necessary and processing if so (e.g., where there are barriers to candidates applying for services themselves, such as learning difficulties or lack of IT literacy).- Maintenance of a clear and audit data trail of awards processed, to allow accurate reporting and analysis Show less

A new project working alongside local VCSEs and the community to create the city’s first digital accessibility map, Norwich Kind City Map (NKCM). Having secured funding from Norwich Freeman’s Charity, the digital map software has been developed and is the process of being populated with data ahead of launch. As we understand that everyone’s access needs are different, the map will host detailed, accurate information using facts, figures and photos generated and evaluated by service users – with… Show more A new project working alongside local VCSEs and the community to create the city’s first digital accessibility map, Norwich Kind City Map (NKCM). Having secured funding from Norwich Freeman’s Charity, the digital map software has been developed and is the process of being populated with data ahead of launch. As we understand that everyone’s access needs are different, the map will host detailed, accurate information using facts, figures and photos generated and evaluated by service users – with the stated long-term mission that everyone regardless of age, mobility, ability, sexual identity or ethnicity enjoys equal access to all the services and pleasures that Norwich has to offer. - Helping to lead consultations with local VCSEs and potential service users to maximize the usefulness of our end product to community. Using a variety of research techniques including focus groups, video stream consultations and written surveys- Heading up the organization’s outreach to local businesses - Working with volunteers who are likely end users of the map to produce a telephone survey script to establish the accessibility of businesses and venues- Helping to redraft the organisation’s constitution and company policies following the departure of the original Director and project manager.- Creating strategies and processes to involve the community and invite volunteer-generated and user-generated content. Developing partnerships with other VCSE organizations to mobilize volunteers to generate content. Show less

Norwich, England, United Kingdom

- Responsible for managing all day-to-day operations of the business, reporting to the Board of Directors.- Setting strategies and putting in place systems, and overseeing their implementation throughout the business.- Successfully managing the business through a period of rapid change and transition including a change of ownership, complete overhaul of invoicing, ordering and stock control systems, and a physical warehouse move – on top of the adaptations and transitions needed for a… Show more - Responsible for managing all day-to-day operations of the business, reporting to the Board of Directors.- Setting strategies and putting in place systems, and overseeing their implementation throughout the business.- Successfully managing the business through a period of rapid change and transition including a change of ownership, complete overhaul of invoicing, ordering and stock control systems, and a physical warehouse move – on top of the adaptations and transitions needed for a food business to survive and thrive during lockdown and the COVID-19 pandemic. - Improving warehouse efficiency by up to 50% through successful implementation of new stock control systems and changes to long-standing policies and procedures. - Managing staffing and ground-level HR issues.- Management of a team of 15 staff with diverse roles and personalities, including sales professionals, finance and office administrators, delivery drivers and warehouse operatives.- Maintenance of key customer accounts and supplier relationships.- Maintenance of corporate relationships and ranging with high street chains- Working closely with Technical Director to adapt and improve the company’s information technology and software to its constantly evolving needs. Show less

Norwich, United Kingdom

- Business development and strategic sales planning - Proactive lead generation and cold approach - New and existing client relationship management - Planning all transport and delivery logistics - Transport team management and appraisals - Fleet maintenance - Sales administration as per previous role

Norwich, United Kingdom

- Answering telephone and email sales inquiries - Maintenance of key accounts - Generation of marketing materials - Attendance and planning of trade shows - Internal liason to ensure customer satisfaction

Norwich, England, United Kingdom

Running my own not-for-profit food retail business, trading at specialist markets and charity fairs. Aiming to break even while supporting social causes and communities. An exercise in community engagement direct communication with end consumers, and gaining experience of many aspects of business management including:- Creating a brand identity -Bookkeeping, P&L accounting and budgeting -Marketing design and distribution -Health and safety management, particularly for public and… Show more Running my own not-for-profit food retail business, trading at specialist markets and charity fairs. Aiming to break even while supporting social causes and communities. An exercise in community engagement direct communication with end consumers, and gaining experience of many aspects of business management including:- Creating a brand identity -Bookkeeping, P&L accounting and budgeting -Marketing design and distribution -Health and safety management, particularly for public and community events Show less