Martin Hoffmann, Ll.M. Email & Phone Number

Hebron, Kentucky, United States

Promoted into this newly created department, I develop guides, share best practices, and train litigation assistants on negotiation skills and account coding processes. While doing so, I direct communications and negotiations between Zwicker & Associates, major law offices, and debt settlement companies across the nation. To determine the best negotiation strategies, I carefully analyze all data.DELIVERED RESULTS:► Significantly increasing revenue after creating new settlement criteria with higher margin percentages. ► Leading, training, and motivating a highly accountable team of litigation assistants and collectors to peak performance levels.► Generating extensive recoveries in 2020 for a single client. Working with local attorney offices to successfully negotiate payment arrangements. Consistently achieving monthly, client-driven goals.

Concord, California, United States

Steering the firm’s Northern California branch office and the seamless management of its high-volume collection portfolio for lenders and credit card companies, I oversaw every aspect of case management – from filing suits to executing post-judgment remedies. While consistently meeting tight deadlines, I directed all facets of trial litigation, including trial preparation, motions, discovery, mediation, settlement negotiations, court-ordered arbitration, and private arbitration with JAMS and AAA. Perhaps most importantly, I built and led an incredibly informed and effective team of attorneys and litigation assistants. I hired best-in-class talent, prioritized training and development, and shared best practices in drafting and negotiating agreements. To ensure each attorney was fully proficient in researching and using collections laws to assist in the recovery of all claims, I held monthly staff meetings and kept everyone apprised of their complete workflow. I minimized turnover rate with an open-door policy and devised remediation plans for underperforming employees.DELIVERED RESULTS:► Successfully settling highly contested cases while investigating and preventing fraud. Thoroughly preparing for each client’s case; frequently meeting clients at trial, mediation, and arbitration.► Improving regulatory compliance. Ensuring all work was properly executed pursuant to California law, federal regulations, and client/internal policies.

Concord, California, United States

I was hired into this fast-paced, high-volume new office within a legal firm boasting 23 locations.DELIVERED RESULTS:► Significantly improving reporting accuracy and timeliness by establishing internal documentation and follow-up processes. Creating client profiles for management and informative guides for staff members.

Concord, California, United States

In this role, I expertly advised clients through daily triumphs in trials, court hearings, and arbitrations. I reviewed contractual documents to ensure adherence to company practices, government specifications, and conformance to master agreements. I managed, trained, and coached a litigation assistant while handling extensive collection portfolios.I started this job after moving to the United States and passing the bar exam, despite being new to the country. The passing rate was only 39%.

Essen Area, Germany

Focused on insurance defense, I skillfully litigated cases regarding insurance claims. On a daily basis, I participated in civil courtroom trials and hearings. I conducted client meetings/intakes and delivered status reports to claim adjusters.

Master Of Laws - Llm, Us Legal Studies

Activities and Societies: American Friends of Germany

Juris Doctor - Jd, Law