• Developing and implementing effective client relations strategies andtechniques to attract new clients and retain existing ones• Proactively identifying and pursuing new business opportunities to drive salesgrowth• Building and nurturing strong relationships with clients, acting as a trustedpoint of contact for their needs and inquiries• Collaborating with internal teams to develop and execute marketing strategiesthat align with client goals and objectives• Conducting market research and competitive analysis to stay updated onindustry trends and inform decision-making• Providing regular updates and reports to senior management on clientperformance, sales, and potential growth opportunities

• Developing and implementing marketing strategies for Tru Brand Media and its clients.• Conducting market research and analysis to identify target audiences and competitors.• Assisting in the creation of marketing campaigns and materials, both digital and print.• Monitoring and analyzing the performance of marketing initiatives and providing recommendations for improvement.• Collaborating with the Brand Development team to align marketing efforts with brand objectives.

• Assist with the setup and organization of the stage area and guest seating before, during, and after the show.• Assist with the load-in and setup of equipment, props, and set pieces.• Coordinate sound check• Keep track of performers• Escort performers on stage for call time• Move set pieces, and change props on and off stage during the live broadcast.• Manage crowd control and audience interaction during breaks.• Assist with cleanup and reset after the show.

Illinois Notary PublicIssued Feb 2018 Expire Apr 2026Officer commissioned by Illinois Secretary of State to serve as an unbiased and impartial witness on business, public, or other documents. The primary function is to prevent fraud by attesting to the identity of a person signing a document.

• Set-up & maintenance of accounting system, bookkeeping• Market studio packages, book studio sessions, and basic recording (ProTools)• Recruit, schedule, promote and create press kits for producers & engineers• Notary Public

• Talent Acquisition and on-boarding• Facilitate virtual meetings and conduct virtual interviews• Book, artist flights and lodging• Create/update artist biography’s, Electronic Press Kits• Create/update company website pages and content• Create memos, itineraries, schedule and manage artist calendar• Support for Senior Artist Manager and liaison between artists• Track leads and book talent

• Talent Acquisition and onboarding• Facilitate virtual meetings and conduct virtual interviews.• Book, artist flights and lodging• Create/update artist biography’s, Electronic Press Kits• Create/update company website pages and content.• Create itineraries, schedule and manage artist calendar.• Support for Senior Artist Manager and liaison between artists

• Booked talent, recruited sponsors, social media promotion • Production setup, co-host radio show, and uploaded show to YouTube

• Fill-in for all A/R department positions • High volume cash/checks/ACH application to A/R & collection accounts• Manually enter and offset credit card & foreign payment on AS400• Customer Master File- create/modify/merge customer Bill-to & Ship-to codes• Customer account maintenance, audit, analysis, and issue resolution• Open closed accounts• Maintain and correct sales batches within A/R for month end close• Fix transition errors in control groups daily• Add/modify conflicting terms & dates• Update and monitor A/R Balancing Report daily• Create & correct journal entries, re-post misapplied transactions• Reconciliation A/R accounts and credit card statements• Process & distribute payment requests and reversals via check or ACH payment• Stamp, sort & distribute dual signature A/P checks• Support for plant controllers/accountants, banks, and/or customers.• Resolve plant issues via a Help-desk Remedy Support System • Assist in department audit• Review over payment notices for accuracy and prepare for mailing daily• Generated and mail customer deduction & on-account payment notices• Sort and distribute paper lock box checks and file for storage

• Call center, call outs• Processed home and auto insurance claims (paper work)• Liaison between adjuster & claimant• Claim file maintenance• Documented interaction w/ customer in the mainframe• Located mobile response units and informed customer of the location • Followed-up with insured to see if spoke to adjusters• Made appointment for in person or drive-in inspections• Located inspection locations in the mainframe• Filled in for other positions as needed

• Make accurate decisions to apply cash using an online account receivable system• Research and apply cash to collection accounts• Researching and resolving account issues• Customer account maintenance• Fix transition errors in control groups daily per transmitted report• Add/modify conflicting terms and their date• Repost invoices from misapplied transactions• Add offsetting pennies in order to open customer account• Daily update of Balancing Report• Daily review of over payment notices for accuracy and prepare for mailing• Resolve discrepancies by researching unequal offsets• Process incoming correspondence and telephone calls daily• Process check requests• Enter journals online to clear customer accounts• Resolve plant issues via a Help-desk Remedy Support System • Collect and mail deduction letter copies• Prepared customer deductions for daily distribution• Performed a complete audit of assigned customer accounts• Sort and distribute paper lock box checks and file for storage• Stamp, sort, and distribute account payable checks

• Supervision of 11 employees• Maintained controllables: payroll, payouts, averages/shortages, & deposits• Maintained and recorded inventory and retail• Handled all internal & external clients• Assisted in the hiring process: interviewing & training• Counselor for employees• Established activities to achieve service/sales goals• Scheduled client appointments• Processed payment via, Cash, Check, and Charge card• Coloring, cutting, chemically straighten & curling, braiding, weaving, and styling hair• OSHA standard Sanitation