Identify training needs, design, develop, deliver, evaluate, review and implement improvements for customers and colleagues in the EPR (Electronic Patient Record) Healthcare Sector.Deliver face to face, group, one to one, remote, instructor led, experiential, self-directed and electronic learning.Work within the Product Specialist Team alongside software developers, testers, support, product management, subject matter experts, quality assurance, project management.Manage and… Show more Identify training needs, design, develop, deliver, evaluate, review and implement improvements for customers and colleagues in the EPR (Electronic Patient Record) Healthcare Sector.Deliver face to face, group, one to one, remote, instructor led, experiential, self-directed and electronic learning.Work within the Product Specialist Team alongside software developers, testers, support, product management, subject matter experts, quality assurance, project management.Manage and administer on-line Product Knowledge Base.Review and update existing product training documentation.Produce new product training materials.Create, support, and manage e-Learning resources.Keep up-to-date with new product developments.Support Software Implementations and on-site Go-lives.Work with the deployment team in the successful implementation of IMS solutions, responding to customer configuration issues during implementation phases. Show less

Clinical Systems Training Team Leader (BAU and Projects); Allscripts EPR, Allscripts Patient Flow, EDMS, EMIS Web, ICS Silverlink PAS, Carestream PACS, IntelliSpace Cardiovascular and Xcelera, CRIS, G2Speech, Datix, MCAP, CareCube, Umbraco, Attend Anywhere, Office365. Administration of NHS ESR (Electronic Staff Record) LMS, recording all staff training records. Delivery of clinical training sessions to Doctors, Nurses, Therapists and other Health Professionals. Trainees included both UK… Show more Clinical Systems Training Team Leader (BAU and Projects); Allscripts EPR, Allscripts Patient Flow, EDMS, EMIS Web, ICS Silverlink PAS, Carestream PACS, IntelliSpace Cardiovascular and Xcelera, CRIS, G2Speech, Datix, MCAP, CareCube, Umbraco, Attend Anywhere, Office365. Administration of NHS ESR (Electronic Staff Record) LMS, recording all staff training records. Delivery of clinical training sessions to Doctors, Nurses, Therapists and other Health Professionals. Trainees included both UK residents and overseas recruits, and undergraduate health professional students. Worked closely with Practice Education Facilitators, senior managers and NHS England on the NHS nursing international recruitment programme. Conduct on-the-job, “hand-holding” training during "Go-Lives". Development of learning materials, (including e-learning), managed the trust clinical systems training knowledge base, training schedules and rotas, session evaluation, training needs analysis. Working during system implementation and upgrades with the training team, project managers, systems analysts, system administrators and managers, business change manager and specialist pharmacists. Line manage Clinical Systems Team. Show less

Lead Clinical Systems Trainer (BAU and Projects); Allscripts EPR, Allscripts Patient Flow, EDMS, EMIS Web, ICS Silverlink PAS, Carestream PACS, IntelliSpace Cardiovascular and Xcelera, CRIS, G2Speech, Datix, MCAP, CareCube

Clinical Systems Training Manager - Interim, (BAU and Projects); Allscripts EPR, Allscripts Patient Flow, EDMS, EMIS Web, ICS Silverlink PAS, Carestream PACS, IntelliSpace Cardiovascular and Xcelera, CRIS, G2Speech, Datix, MCAP, CareCube

Lead Clinical Systems Trainer (BAU and Projects); Allscripts EPR, Allscripts Patient Flow, EDMS, EMIS Web, ICS Silverlink PAS, Carestream PACS, IntelliSpace Cardiovascular and Xcelera, CRIS, G2Speech, Datix, MCAP, CareCube

Clinical Systems Trainer. JAC - EPMA, PACS, ICE, Blood Tracking, Digital Dictation, CQC Evidence Portal, Punch, Saviance.

Lecturer in IT and Computing, Course Leader Advanced and Intermediate Modern Apprenticeships for ICT Practitioners and Professionals.

Mentoring undergraduate students with Learning Difficulties and Disabilities.

Sessional visiting Lecturer various North West Colleges, Further and Higher Education. IT, Computing, Business Studies, Finance, Marketing.

Lecturer in Information Technology, Course Leader BTEC Foundation IT Diploma.

Lecturing in IT and Computing, Course Leader BTEC Foundation IT Diploma.

Management of technical and customer service improvement projects.

Lecturing in IT and Business, Further and Higher Education, Course Leader Customer Service and Helpdesk NVQs.Project Managed College Customer Service Helpdesk.

New Business Start-up, Sales of Spring Water and Water Dispensers.

Sales, Accounts, Technical Support, Customer Service, (Business and Residential)

Training and Development Administration

Inter-Business Finance and Engineering Contract Estimates

Sportswear sales