José A. Martín Email & Phone Number

Amsterdam, Nh, Nl

Amsterdam, North Holland, Netherlands

Ensuring a smooth functioning of the hotel operations, with a strong focus on food & beverage;Driving guest satisfaction, team member satisfaction, financial goals & responsible business/legal targets;Effectively leading & developing the team and management;Optimizing resources ensuring they are used to their full potential;Identifying areas where improvements can be made to the quality of products and services;

Amsterdam Area, Netherlands

Senior F&B Manager position at Novotel Amsterdam CityResponsible for restaurant, kitchen, bar, STACH store, and 17 meeting roomsManage a team of 60 F&B colleagues and coordinate work processes.Responsibilities• Determining the desired qualitative and quantitative staffing.• Overseeing team management, conducting evaluations, interviews and developing agreements.• Coordinating processes, discussing issues, and ensuring optimal collaboration within F&B departments and with the rest of the hotel.• Monitoring budget, making improvement proposals, and contributing to the company policy of Novotel Amsterdam City.

Amsterdam Area, Netherlands

Developing strategy for the food and beverage department.Creating new products, menus and promotions.Responsible for the financial management of the operation, setting margins and managing business against projections.Responsible for enhancing the food product that is presented to the guests.

Sheraton

Barcelona Area, Spain

Barcelona

Master In Hospitality And Hotel Management, Hospitality And Recreation Marketing Operations, Master

Education record