• Leveraged personal expertise and strong business relationships to deliver impactful consulting workshops and services to organizations. Assisted them in optimizing their services through the effective use of digital, print, and verbal communication strategies.• Drove significant client pool expansion by employing strategic data analysis to identify optimal outreach methods and locations.• Proficiently handle a dynamic and ever-changing budget aligned with donation volume, ensuring the… Show more • Leveraged personal expertise and strong business relationships to deliver impactful consulting workshops and services to organizations. Assisted them in optimizing their services through the effective use of digital, print, and verbal communication strategies.• Drove significant client pool expansion by employing strategic data analysis to identify optimal outreach methods and locations.• Proficiently handle a dynamic and ever-changing budget aligned with donation volume, ensuring the provision of services and execution of outreach events while strategically maintaining sufficient funds to cover operational costs.• Established the Veteran Stability Initiative, a nonprofit organization dedicated to supporting veterans in need through various programs and services.• Successfully obtained 501(c)(3) tax-exempt status from the Internal Revenue Service (IRS), enabling tax-deductible donations and grant eligibility to secure necessary funding.• Built a passionate and dedicated team of volunteers and staff members, fostering a collaborative work environment committed to supporting veterans.• Established partnerships with local veterans' associations, community organizations, and government agencies to maximize resources and expand the reach and impact of the organization. Show less

• Led and managed cross functional teams of varying sizes and demographics, fostering a culture of discipline, collaboration, and excellence.• Demonstrated exceptional leadership skills in fast-paced, complex and high-pressure environments, ensuring the successful completion of objectives, leading to 5 promotions.• Developed and implemented effective strategies for resource allocation, training, and personnel management, resulting in improved operational efficiency and team… Show more • Led and managed cross functional teams of varying sizes and demographics, fostering a culture of discipline, collaboration, and excellence.• Demonstrated exceptional leadership skills in fast-paced, complex and high-pressure environments, ensuring the successful completion of objectives, leading to 5 promotions.• Developed and implemented effective strategies for resource allocation, training, and personnel management, resulting in improved operational efficiency and team performance.• Managed, coached, and evaluated junior team members, identifying areas for improvement, and providing guidance and support for professional development, leading to several promotions to leadership positions.• Utilized strong communication and interpersonal skills to foster seamless coordination and cooperation with cross organization and international colleagues.• Conducted monthly consulting workshops to all levels of the organization, as well as outside of the organization about updates to policy and procedures and new best practices to ensure that all members were up to date on all new developments and policies.• Facilitated organizational change and implementation of new policies and procedures in conjunction with frequently changing higher leadership. Show less

Lead the development and execution of a novel role within the company, centered on enhancing process efficiency. My key responsibilities revolve around identifying and resolving challenges in sales and operations. In this capacity, I focus on several critical areas:Data Management & Analysis: Spearheading the management and interpretation of data to drive strategic decisions.Client Management: Building and maintaining robust client relationships, ensuring high levels of satisfaction… Show more Lead the development and execution of a novel role within the company, centered on enhancing process efficiency. My key responsibilities revolve around identifying and resolving challenges in sales and operations. In this capacity, I focus on several critical areas:Data Management & Analysis: Spearheading the management and interpretation of data to drive strategic decisions.Client Management: Building and maintaining robust client relationships, ensuring high levels of satisfaction and engagement.Project Support: Offering comprehensive support in various project phases, from inception to completion.Customer Experience: Dedication to creating and sustaining exceptional customer experiences across all interaction points.Collaboration & Support: Collaborating effectively with cross-functional teams to support company objectives and project needs.Reporting: Generating insightful reports that inform business strategies and operational adjustments.Operational Efficiency: Constantly seeking ways to streamline operations for enhanced productivity and effectiveness.Continuous Improvement: Committed to ongoing personal and professional development, aiming to elevate operational practices continuously.This role represents a blend of strategic thinking, operational excellence, and a commitment to driving continuous improvement across the organization. Show less

Provided consultations to military veterans about their benefits, including eligibility screenings, comprehensive breakdowns of benefits they were eligible for and how best to utilize them, and assistance with filing for benefits to maximize their chances of being awarded the benefits.Benefits included; housing assistance, employment, VA disability claims and education benefits.

• Led the successful adoption of a cutting-edge case management technology, driving organizational cohesion by transitioning from paper intake forms to the NEOS case management system, resulting in streamlined processes and improved interdepartmental collaboration.• Leveraged client background information to establish connections between military service and medical conditions.• Successfully brought in hundreds of new clients through personal connections and outreach… Show more • Led the successful adoption of a cutting-edge case management technology, driving organizational cohesion by transitioning from paper intake forms to the NEOS case management system, resulting in streamlined processes and improved interdepartmental collaboration.• Leveraged client background information to establish connections between military service and medical conditions.• Successfully brought in hundreds of new clients through personal connections and outreach efforts.• Managed 200 disability cases per year from intake to completion, including initial case and appeals processes.• Implemented streamlined intake and evidence collection processes, significantly improving organizational efficiency, and reducing case completion time. Show less

• Utilized strategic data analysis to identify optimal outreach methods and locations, resulting in significant expansion of the client pool.• Guided organizational transition to the UniteUs intrastate referral network, leading to a more holistic service for our clients• Implemented an enhanced case management process by developing and introducing new and updated digital intake forms, streamlining data collection, and improving efficiency in information gathering.• Conducted… Show more • Utilized strategic data analysis to identify optimal outreach methods and locations, resulting in significant expansion of the client pool.• Guided organizational transition to the UniteUs intrastate referral network, leading to a more holistic service for our clients• Implemented an enhanced case management process by developing and introducing new and updated digital intake forms, streamlining data collection, and improving efficiency in information gathering.• Conducted outreach to homeless veterans, resulting in a significant increase in new clients.• Improved efficiency of background checks for benefits using the HMIS system.• Developed relationships with social workers, homeless shelter administrators, and state housing officials to expand the network of support and increase client acquisition. Show less

• Led and managed end-to-end project development, from conception and initiation, for new events and recruiting initiatives, ensuring successful execution and achievement of organizational goals. • Successfully directed and managed a substantial marketing budget of over $400,000, encompassing strategic allocations for new salaries, marketing materials, and events.• Achieved a 20% increase in the organization's social media engagement within six months.• Created and implemented the… Show more • Led and managed end-to-end project development, from conception and initiation, for new events and recruiting initiatives, ensuring successful execution and achievement of organizational goals. • Successfully directed and managed a substantial marketing budget of over $400,000, encompassing strategic allocations for new salaries, marketing materials, and events.• Achieved a 20% increase in the organization's social media engagement within six months.• Created and implemented the annual recruiting event "Guardian Games," engaging over 1000 students each year.• Led a comprehensive organization-wide rebranding initiative, including the redesign of all physical and digital materials.• Skillfully planned and oversaw over 100 marketing and outreach events.• Developed strategic partnerships resulting in a consistent stream of recruits. Show less

● Conferred with customers or supervising personnel to address questions, problems, or requests for service● Relayed work orders, messages, or information to or from drivers by using telephones or handheld computers● Recorded and maintained files or records of customer requests other dispatch information● Willingly handles conflict resolutions and mediation between drivers and management