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Passionate about leveraging data to drive meaningful insights and fostering connections with people, I am a graduating Statistics major at the University of British Columbia (UBC). With a strong foundation in Mathematics, Statistics, Economics, and Finance, I am committed to pursuing a career in actuarial science.In my professional journey, I've had the privilege of leading a service team at TD Canada Trust as Manager, Customer Experience, for nearly 8 years. Recognized as a two-time TD Regional Champion Club Winner, I've successfully built and led a diverse team, delivering legendary customer service and implementing strategies to enhance shareholder value.Additionally, I am currently serving as an Undergraduate Researcher at Western University, where I am conducting research on the repercussions of the COVID-19 pandemic on road safety in Ontario, Canada. Through a comprehensive population-based survey, we are investigating the interplay between the pandemic's effects, demographic variables, and public transit usage patterns to inform targeted interventions for enhancing road safety.Furthermore, I am honored to serve as the President of The Undergraduate Statistics Society at UBC, where I am responsible for ensuring the smooth functioning and growth of our organization. Leveraging my passion for leadership, I collaborate with stakeholders to implement bylaws, policies, and event planning strategies, fostering a cohesive and engaged community.As I continue my academic and professional journey, I am actively pursuing examinations offered by the Society of Actuaries (SOA) to become a certified actuary. I am eager to apply my diverse skill set and experiences to drive impactful outcomes in the fields of mathematics, statistics, economics, and actuarial science.Let's connect and explore opportunities to collaborate and make a positive impact together.Great honour to be part of 2018 TD Regional Champions Club for MCS2019 TD Regional Champions Club for MCE.
The Undergraduate Statistics Society At Ubc
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PresidentThe Undergraduate Statistics Society At Ubc Sep 2023 - PresentVancouver, British Columbia, CanadaI am responsible for a diverse range of duties that ensure the smooth functioning and growth of our organization. From calling and overseeing General Meetings to coordinating with the Head of Statistics department, my role involves a comprehensive approach to club management. I take pride in implementing and upholding the established bylaws and policies, while also playing a key role in event planning by designating team leaders for each USS event. Communication is at the core of my… Show more I am responsible for a diverse range of duties that ensure the smooth functioning and growth of our organization. From calling and overseeing General Meetings to coordinating with the Head of Statistics department, my role involves a comprehensive approach to club management. I take pride in implementing and upholding the established bylaws and policies, while also playing a key role in event planning by designating team leaders for each USS event. Communication is at the core of my responsibilities—I manage all communication emails and serve as a crucial link between the club and its members. Having served as a Vice President in the preceding year, I bring a wealth of experience and outstanding directorship to the table. Additionally, I sit on the hiring committee, conducting interviews with incoming prospective members to ensure the continued success and cohesion of our club. Show less
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Undergraduate ResearcherWestern University Sep 2023 - Jun 2024London, Ontario, CanadaThis research delves into the repercussions of the COVID-19 pandemic on road safety in Ontario, Canada, focusing on the perspectives of drivers. Through a comprehensive population-based survey, we investigate the intricate interplay between the pandemic's effects, demographic variables, and the patterns of public transit usage among Ontario residents. By analyzing data collected from diverse demographic groups, we aim to elucidate how various factors such as age, gender, socioeconomic status… Show more This research delves into the repercussions of the COVID-19 pandemic on road safety in Ontario, Canada, focusing on the perspectives of drivers. Through a comprehensive population-based survey, we investigate the intricate interplay between the pandemic's effects, demographic variables, and the patterns of public transit usage among Ontario residents. By analyzing data collected from diverse demographic groups, we aim to elucidate how various factors such as age, gender, socioeconomic status, and geographical location influence individuals' driving behaviors and reliance on public transportation amid the ongoing public health crisis. The findings of this study offer crucial insights into the evolving dynamics of transportation habits during the pandemic, thereby informing policymakers and stakeholders for the formulation of targeted interventions to enhance road safety and mitigate potential risks associated with changing travel patterns. Show less -
Manager, Customer ExperienceTd Aug 2016 - Nov 2022Vancouver, Canada Area2018 Champion Club Winner for MCS2019 Champion Club Winner for MCE• Two times TD Regional Champion Club Winner based one branch team performance. • Hired 30+ new employees from recruiting, selecting, interviewing, offering and training new Customer Experience Associate and Lead Customer Experience Associate.• Building and lead a diverse team of Customer Experience Associates.• Delivered legendary customer service to our day to day customers and handle customers' concern… Show more 2018 Champion Club Winner for MCS2019 Champion Club Winner for MCE• Two times TD Regional Champion Club Winner based one branch team performance. • Hired 30+ new employees from recruiting, selecting, interviewing, offering and training new Customer Experience Associate and Lead Customer Experience Associate.• Building and lead a diverse team of Customer Experience Associates.• Delivered legendary customer service to our day to day customers and handle customers' concern to maximum customer retention and growth in business volume at the bank. • Created strategies to increase overall shareholder’s values and shared commitments through coaching team members and mentor-ship to generate high standard results.• Assist and be part of hiring and campus recruitment committee. Show less -
Customer Service RepresentativeTd Mar 2015 - Aug 2016Vancouver, Canada Area• Met and exceeded individual sales goal ( Sales Revenue exceeded over 300 % at all quarters)• Delivered legendary customer service at every transaction by going beyond initial needs.• Completed financial transactions of personal, business and commercial accounts.• Ensuring all transactions for customer are in an accurate and efficient manner.• Proactively advised and provided appropriate banking products and services.• Identified and referred high value or business… Show more • Met and exceeded individual sales goal ( Sales Revenue exceeded over 300 % at all quarters)• Delivered legendary customer service at every transaction by going beyond initial needs.• Completed financial transactions of personal, business and commercial accounts.• Ensuring all transactions for customer are in an accurate and efficient manner.• Proactively advised and provided appropriate banking products and services.• Identified and referred high value or business customers with suitable financial partners.• Ensured customer problems and concerns are handled appropriately. Show less
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Performance ManagerFossil Group, Inc. Aug 2013 - Feb 2015Vancouver, British Columbia, CanadaAs a Performance Manager in a retail-oriented and sales-driven environment, my primary responsibility is to oversee and manage the Key Performance Indicators (KPIs) as well as the individual performance of my team members. This entails hosting regular coaching, training, and review sessions with store staff on a daily, weekly, monthly, quarterly, and yearly basis to ensure alignment with organizational goals and objectives. By analyzing store performance trends, I can identify areas for… Show more As a Performance Manager in a retail-oriented and sales-driven environment, my primary responsibility is to oversee and manage the Key Performance Indicators (KPIs) as well as the individual performance of my team members. This entails hosting regular coaching, training, and review sessions with store staff on a daily, weekly, monthly, quarterly, and yearly basis to ensure alignment with organizational goals and objectives. By analyzing store performance trends, I can identify areas for improvement and develop strategies to optimize productivity and customer satisfaction. Additionally, I am tasked with mapping out staffing needs based on performance insights and forecasting shopping seasons and trends to create realistic budget plans that support the achievement of business targets. Through effective leadership and strategic planning, I contribute to the overall success and growth of the retail operation. Show less -
Store ManagerFruits & Passion Boutiques Inc. Oct 2012 - Feb 2013Richmond, British Columbia, Canada -
Assistant ManagerCineplex Entertainment Aug 2008 - Oct 2012Richmond,BcFood Service
Martin Pi Skills
Martin Pi Education Details
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Accounting -
Statistics
Frequently Asked Questions about Martin Pi
What company does Martin Pi work for?
Martin Pi works for The Undergraduate Statistics Society At Ubc
What is Martin Pi's role at the current company?
Martin Pi's current role is Current Accounting Student from Sauder School of Business at UBC.
What is Martin Pi's email address?
Martin Pi's email address is ma****@****ail.com
What is Martin Pi's direct phone number?
Martin Pi's direct phone number is +160478*****
What schools did Martin Pi attend?
Martin Pi attended The University Of British Columbia, The University Of British Columbia.
What skills is Martin Pi known for?
Martin Pi has skills like Presentations, Accounting, Banking, Leadership, Marketing Strategy, Microsoft Office, Adobe Creative Suite, Programming, Customer Service, Teamwork, Microsoft Word, Time Management.
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Martin Harm PI
Senior Security National Account Manager Sonitrol/Stanley Black & Decker, Inc.Greater Tampa Bay Area1stanleyblackanddecker.com -
Martín Pi Puig
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