Martin Kloeckner Email & Phone Number

Sydney, Nsw, Au

Adelaide, South Australia, Australia

Assist the Landside and Digital Business team to optimise the customer journey across key touch points during the pre-travel stage. Drive initiatives, enhancing digital customer engagement and ensuring Adelaide Airport continues to exceed customer expectations. Conduct research and data analysis to identify market trends, improvement strategies and initiatives.Assess, recommend, select and implement innovative technologies and digital solutions.Stakeholder management and contract and program management to ensure goals and objectives are delivered within negotiated timeframes and specifications.Provide advise on process optimisation and operational change management.Develop and implement strategic plans to drive efficiency, revenue growth and profitability.

Australia

Advisor - connecting dApp developers, Web3 enthusiasts, and travel tech professionals with the Camino blockchain, a decentralized mainnet designed to revolutionize the global travel industry. Operated by Chain4Travel with over 100 key industry validators, Camino offers high performance, scalability, and advanced smart contract capabilities. dApp launches began in Q2 2023.Reach out to explore opportunities to become a validator, content supplier, or dApp developer on Camino and help shape the future of travel technology!

Adelaide, South Australia, Australia

As Senior Consultant for Technology and Digital Transformation I helped private and public sector clients understand what digital means for their organisation from customer experience, operations and business model perspective. I developed technology blueprints and advised on strategic technology platform option to fully leverage the potential of digital technology. As a certified Scrum Master I managed an international team of 10 Developers, Testers and BA in a complex multimillion cloud integration projects for one of Australia's largest insurance groups. Furthermore I designed operating models to deliver changes at the digital pace and facilitated the adoption of agile principles and practices at enterprise scale and developed roadmaps to steer technology investments in alignment with customer priorities and imperatives. I designed and facilitated workshops to co-design solutions at the intersection of business, operations, and technology. As part of it I prepared high quality presentations, costing and financial models and reports to support analysis and recommendations.

Adelaide Und Umgebung, Australien

As Co-Founder/ Managing Director, I oversaw the daily operations, financial management, and project management initiatives from conceptualisation to execution across high value projects. I managed the business development of the organisation, producing strategic marketing material and collateral to engage the target audience and grow the client-base, including the development and publication of social media content across Facebook, Trip Advisor, YouTube, Instagram, and Twitter. Furthermore, I managed face-to-face contact with 40,000 passengers and with a digital fan community of more than 30,000 social media followers. As Managing Director, I conducted research to assess market potential, taking a strategic approach to grow and strengthen market share, ensuring the marketing strategy aligns with external trends and remains ahead of competitors. Notably, along with my business partner, I successfully tripled revenue across a 5-year period, resulting in a $2 million turnover, with a profit margin of 25%, and won two silver awards as South Australia’s second-best new tourism business in 2017, and as second-best specialised tourism service in 2018.

Adelaide Und Umgebung, Australien

As Corporate Partnerships Manager, I was accountable for connecting interns with professional organisations across the accounting and information technology industries. My role encompassed developing, implementing, and presenting tailored marketing solutions for clients across all social media channels, successfully obtaining 50 new partnerships within 12 months. I assisted partners to develop training plans targeted to their interns and designed rosters in order to maximise outcomes. Furthermore, I led the continuous improvement of operational, sales and marketing policies and processes to enhance efficiency and targeted advertising. Notably, I successfully generated $1million of revenue per annum YOY.

Germany

In my role as Distribution Partnerships Manager, I established and maintained professional technical and strategic relationships with channel managers and online travel agencies, through the execution of tailored marketing plans and collateral to facilitate the increase in content within the HRS database. I was the first point of contact for the channel managers, maintaining long-term relationships through connecting external SaaS providers to the product to generate new business. Furthermore, I effectively managed the day-to-day operations of 5 projects, in addition to drafting and submitting progress reports to the Board of Directors, providing sound and informed recommendations to facilitate the decision-making process.

Germany

As Account Manager and later Key Account Manager, I developed and managed long-term strategic partnerships with suppliers to distribute content to travel agencies, including Expedia, to increase online traffic and bookings. I developed and implemented targeted marketing and account management strategies to increase new business development and clientele. Furthermore, I coordinated and led stakeholder meetings across Germany and Austria, performing group presentations and providing statistical analysis to enable open and honest discussions on the effectiveness and progress of current initiatives against defined KPIs. Accountable for the budget management and financial management of the marketing strategy implementation, I provided comprehensive statistical reports to senior management regarding its effectiveness. Notably, I successfully acquired 20 new wholesaler clients and online travel agencies, effectively generating a contract volume of over $2.5 million within 2 years, contributing to the growth in revenue by 20% YOY. Furthermore, I successfully re-negotiated 25 contracts with tour operators which generated additional revenue in excess of $500,000 in the proceeding 2 years.TravelTainment has been integrated into the Amadeus Group.

Master Of Business Administration - Mba

Education record