About WeSafe ITA young and promising service provider with a strong, build-in focus on education and training that provides it’s customers with unrivalled support.Young and promising We might only have four years of experience, but in this time we have managed to attract more than 200 contract customers. We’ve transformed from being a garage-based start-up to a full-service IT company by offering our customers great value and unparalleled levels of support and… Show more About WeSafe ITA young and promising service provider with a strong, build-in focus on education and training that provides it’s customers with unrivalled support.Young and promising We might only have four years of experience, but in this time we have managed to attract more than 200 contract customers. We’ve transformed from being a garage-based start-up to a full-service IT company by offering our customers great value and unparalleled levels of support and training.Fast and agile We’re a company that is born in the cloud and have therefore no legacy systems or procedures that slow us down. That’s is why we can adapt to new technologies way faster than our competitors. We’re tech curious. We love to learn and improve, as this helps us to best serve our customers. Professional services As a result of our strong focus on customers service and training, we currently offer a lot of hourly based consulting services. We are in the process of developing more standardised service offerings, but we want to make sure all our offerings adhere to our high levels of customer satisfaction.Reducing complexity We make it simple. Although, over the years, we have moved on from just making IT simple, it remains the mentality that is core for everything we do. It forms the basis for our proactive attitude, our focus on customer training and fuels our mission to enable customers to have technology work for them, instead of against them. Show less

Designing and architecting NetBackup installations and upgrades for NNIT customers.

+12 years experience of NetBackup and the storage industry.+Held the most senior NetBackup technical support role available worldwide whilst working at Symantec, two positions available in EMEA.+Worked together with Support global management making sure Support were sufficiently trained and equipped for upcoming NetBackup releases and patches. +Feature champion program leader for the NetBackup 6.5, 7,0,7,1 and 7.5 release. Responsible for coordinating specific features… Show more +12 years experience of NetBackup and the storage industry.+Held the most senior NetBackup technical support role available worldwide whilst working at Symantec, two positions available in EMEA.+Worked together with Support global management making sure Support were sufficiently trained and equipped for upcoming NetBackup releases and patches. +Feature champion program leader for the NetBackup 6.5, 7,0,7,1 and 7.5 release. Responsible for coordinating specific features from a support perspective, provide and collate feedback on design documentation, help develop and feedback on NetBackup customer facing documentation. Help develop and deliver training internally for support for the mentioned NetBackup releases. +Trained support personal and partners in EMEA and India on the following NetBackup areas, VMware, HyperV, Exchange, SQL, Sharepoint, Snapshot client and NetBackup Operations manager.+Conducted technical interviews and technical history review for NetBackup backline engineers in EMEA. Responsible for mentoring several backline engineers successfully into their backline roles.+ Support representative in the EMEA Technical Champions group for NetBackup, Puredisk and NetBackup appliances, group consisting of senior PM, senior SE:s and solution architects. Addressing and discussing new releases and NetBackup customer implementations.+Last line of support for complex customer problems being escalated through and above 4th line technical support. +TSAnet named caller for EMEA, this is a joint software and hardware vendor community to log support issues spanning different vendors. Responsible for raising and managing calls with other vendors on Symantecs supports behalf.+Several successful site visits for hot and a complex issues throughout EMEA.+Specialist in NetBackup virtualization. Show less

JOB ROLE• Respond and take backline requests for NetBackup primarily on Windows and the database agents.• Develop and deliver TOI’s for support• Assisted in interviewing and hiring technical support engineers as well as Advanced technical support engineers• Escalate and interact with engineering on cases where engineering input and/or code changes are needed• Create and review technical documentation in our technical documentation database.

JOB ROLE• Initially worked as a backline engineer for BackupExec moved to NetBackup in September 2001.• Deal with escalations for BackupExec/NetBackup.• Create and review technical documentation in our technical documentation database.KEY ACHIEVEMENTS• As the first backline engineer ever made the transition between BackupExec to NetBackup successfully.• Got promoted within the role to Senior Product Specialist• Got approval and moved as the first backline… Show more JOB ROLE• Initially worked as a backline engineer for BackupExec moved to NetBackup in September 2001.• Deal with escalations for BackupExec/NetBackup.• Create and review technical documentation in our technical documentation database.KEY ACHIEVEMENTS• As the first backline engineer ever made the transition between BackupExec to NetBackup successfully.• Got promoted within the role to Senior Product Specialist• Got approval and moved as the first backline engineer in EMEA for NetBackup to work remotely. Show less

BackupExec support specialist. Supporting BackupExec worldwide and solve technical support cases for BackupExec

Enlisted Helicopter Rescue Swimmer in Swedish Air Force's Search and Rescue helicopters